Candidates with project management expertise in Securities Services and strong client-facing experience will find this role challenging and impactful, particularly in a collaborative, cross-functional environment in Brooklyn, NY.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from JPMorgan Chase
Join a team where your expertise in project management drives impactful solutions for a diverse client base. At JPMorgan Chase, your leadership will make a difference for our clients and the firm.
As a Client Solutions Manager, you will manage the implementation of new and incremental business within Securities Services, working with Asset Managers, Hedge Funds, Private Equity Funds, Pension Funds, Government Sponsored Enterprises, Banks, Broker Dealers, and Insurance Companies. You’ll lead projects across a range of products and stakeholders, ensuring high levels of client satisfaction and operational excellence.
Job responsibilities
Lead execution of key implementation projects, managing resources across multiple locations and disciplines
Drive client requirements gathering, propose and influence target solutions
Design, document, and collect sign-off on scope and solutions with internal partners
Develop and manage project delivery plans, facilitate negotiation of client legal agreements, and execute plans with robust governance and reporting
Actively mitigate and manage project risk, coordinate timely resolution of issues, and manage scope containment and change management
Motivate virtual teams across locations and disciplines
Execute post-implementation and production satisfaction reviews to improve practices
Prioritize, track, and report on all projects in the pipeline
Ensure compliance with all controls and procedures
Own project communication to internal and external stakeholders
Deliver high levels of internal and external client satisfaction
Required qualifications, capabilities, and skills
Working knowledge of Securities Services products (Custody, Fund Accounting, Fund Admin, Hedge Funds Services, Private Funds Services, Investment Analytics, Compliance, ETFs, IMOS, Trading Services, Prime Custody, Fusion)
Project and program management skills
Highly structured and methodical execution
Clear, articulate, and concise verbal and written communication
Client-facing skills
Proven ability to influence and work collaboratively with multiple internal disciplines
Strong presentation skills
Keen eye for identifying and resolving risks
Ability to systematically remove ambiguity from projects
Relationship skills to influence across functions; reputation for integrity, intelligence, and problem solving
Ability to work well in an evolving environment
Preferred qualifications, capabilities, and skills
Bachelor’s degree
5+ years in Financial Services, particularly Securities Servicing Industry
3+ years in a client-facing project management role or commensurate experience
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Source: JPMorgan Chase careers