Security Administrative Assistant

Stratolaunch
Mojave, CA
On-site

Who this role is best for

Geared toward candidates comfortable with visitor management and customer service tasks, working in an administrative role with a focus on security protocols in Mojave, California.

Best fit for

  • Candidates with prior experience in administrative support and a knack for managing access control systems
    — “Become familiar with the Access Control System”
  • Individuals who thrive in a structured environment and can maintain detailed records with minimal supervision
    — “Well organized self-starter who can grasp and complete tasks with little supervision”
  • People who can manage multiple responsibilities and demonstrate strong communication with senior management
    — “Experience interacting with senior level management and prior customer service experience a plus”

Things to consider

  • Daily on-site presence is required at the Mojave, CA location
    — “Daily attendance at our Mojave, CA site”
  • Candidates must be physically capable of lifting or pushing up to 30 lbs
    — “Must be physically able to lift or push (on a cart) up to 30 lbs.”

How to stand out

  • Highlight experience with visitor management systems and administrative workflows in your resume
    — “Maintain accurate records within SwipedOn”
  • Demonstrate a track record of managing multiple tasks with organization and attention to detail
    — “Excellent follow-through and attention to detail”
  • Showcase your ability to handle customer service and hospitality in a professional setting
    — “Greet and welcome guests as soon as they arrive”
  • Emphasize any experience with security screening or compliance procedures
    — “Conducts screening programs such as Denied Party Screenings”
  • Include examples of handling phone calls and voicemails professionally and efficiently
    — “Route all corporate phone calls/check voicemails on main line”
Pace · SteadyCollaboration · LowAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • monitor visitor access
  • manage tour requests
  • conduct screening programs
  • issue and track visitor badges
Typical background
high school diploma or General Education Degree (GED); and 1 plus years relevant experience, OR equivalent combination of education and experience

Skills & requirements

Required

Customer ServiceRecord KeepingBadge ManagementAccess ControlLogistics Coordination

Preferred

Security ClearanceFacility Management

Stack & domain

MS Office

About the role

Original posting from Stratolaunch via Greenhouse

Stratolaunch is a technology accelerator that engineers operationally realistic testing at Mach 5+. Our air-launched, Talon testbeds are reusable, cost-effective platforms that enable routine access to the hypersonic environment. We deliver flight data critical to validating system performance and achieving rapid technology deployment. Together with our customers, we drive innovations that are imperative to advancing national security.

POSITION SUMMARY

The Security Administrative Assistant will report to the Facility Security Officer. The Security Administrative Assistant will assist Stratolaunch guests and remote employees as they visit the site. This role will require superb customer service and a positive attitude.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

Monitor visitor access in conjunction with the Facility Security Officer.

Maintain Master Visitor Control Calendar

Maintain accurate records within SwipedOn

Manage Tour Requests

Receive and verifies guests, vendors, suppliers and coordinates documents for their visits

Conducts screening programs such as Denied Party Screenings

Issues and tracks visitor badges, new hire badges and temporary badges

Conduct daily badge audits and follows-up with any missing badges

Greet and welcome guests as soon as they arrive. Notifies company personnel of visitor arrival and logs their entry/departure into a visitor control database

Place maintenance requests as needed

Assist with shipping items to remote employees, as needed

Distribute mail

Perform lobby hosting duties, as needed

Demonstrate honesty, responsibility, integrity and fulfillment of commitments

Become familiar with the Access Control System

Manage Non-Employee Badge Agreements, tracking Temp Hires, Contractors, Long Term Visitors

Run & Review After Hour Badge Records

Run monthly badge audits

Route all corporate phone calls/check voicemails on main line

Assist the Security Department with tracking Security Education & Training

Perform additional duties as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, experience, skill, and/or ability  

Daily attendance at our Mojave, CA site

Knowledge of general office practices, procedures and equipment

Ability to read, write and comprehend simple instructions, short correspondence, and memos

Team-oriented individual who can work well and communicate with various people

Excellent follow-through and attention to detail

Well organized self-starter who can grasp and complete tasks with little supervision

Experience interacting with senior level management and prior customer service experience a plus

Must be able to remain calm, cool, and have a positive attitude under pressure

Must be physically able to lift or push (on a cart) up to 30 lbs.

Demonstrate the highest level of integrity and have a commitment to maintain confidentiality

Demonstrate the willingness to take on more responsibilities and projects as time progresses

Required computer skills 

MS Office (Word, Excel, Outlook)

Education/experience/certifications

High school diploma or General Education Degree (GED); and 1 plus years relevant experience, OR equivalent combination of education and experience

$25.00-$28/hr.

Special remarks regarding work environment

This position is located in Mojave, CA

9/80 schedule, Mon-Fri 7:00am – 4:30pm

May support Flight Tests as needed

Base salary and leveling are established on a case-by-case basis. We consider several factors to ensure a competitive offer, including your location, educational background, and a comprehensive assessment of the skills and experience demonstrated during your interviews.

Benefits and our location(s): 

Healthcare (medical, dental, vision, prescription drugs)

Paid Maternity and Parental Leave

50% company match per contributed dollar into 401(k) savings plan, up to $11,500

Tuition reimbursement

This position may involve the operation of company vehicles as part of assigned duties.

Mojave Air & Spaceport is located just outside of Lancaster/Palmdale and is only 95 miles north of Los Angeles.  The area offers both affordability and central access to a variety of California's best attractions and landmarks.  

Not much for the outdoors and prefer the city life? You’re within a half day’s drive or less of Los Angeles, San Diego, Las Vegas, and San Francisco where you can find a variety of live entertainment, museums, tours, and historical sight-seeing. Theme parks are in abundance, with Six Flags Magic Mountain, Disneyland, and Knotts Berry Farm ready to meet the needs of rollercoaster thrill seekers. 

Food and drink fanatics are in a haven of delectable choices. Wine aficionados will also find easy access to some of the state’s best vino in Paso Robles, Santa Ynez, and even more locally in Tehachapi and Agua Dulce. Beer fanatics will find some of the best West Coast IPAs at Bravery and Lucky Luke’s in Lancaster. Any food option you crave is covered, and we always recommend the authentic and fresh Mexican food that you won’t find anywhere else in the United States.

Stratolaunch is an equal opportunity employer that values diversity at our company. We encourage people from all walks of life to apply, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other characteristic protected by law. Our management team does not tolerate discrimination or harassment at any point during our employees’ and applicants’ time with us, especially with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.  For purposes of transparency, U.S. Citizenship may be required for some positions with a government clearance and certain other restricted positions.

Equal Employment Opportunity is the Law :

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Source: Stratolaunch careers (Greenhouse)

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