Security Incident Manager

Instacart
United States
Remote

Who this role is best for

Aimed at mid-to-senior level security professionals with incident response experience who can lead investigations and collaborate across teams.

Best fit for

  • Candidates with 2+ years in incident response or security TPM roles and a background in public cloud infrastructure security
    — “2+ years of experience in a Security Incident Management engineering, incident response, or security TPM role.”
  • Individuals who can lead cross-functional security investigations and drive process improvements through RCA
    — “Lead security investigation, coordinating cross-functional teams during critical events and conduct post-incident reviews and drive implementation of lessons learned.”
  • Professionals who have experience with AI-based workflows and incident management tooling
    — “Proficient in leveraging AI based workflows, automations and incident management tooling.”

Things to consider

  • On-call responsibilities are expected based on your timezone, which may affect work-life balance.
    — “Serve on call for your timezone and improve the SIRT program by monitoring metrics”
  • Compensation varies significantly by location, which may affect perceived value of the role depending on your work state.
    — “the base pay range for a successful candidate is dependent on their permanent work location.”

How to stand out

  • Highlight your experience with incident response frameworks like NIST or SANS in your resume and interviews.
    — “Deep understanding of incident response methodologies (NIST, SANS, etc.) and frameworks”
  • Showcase your ability to automate incident management processes using AI-based tools and workflows.
    — “Leverage agentic skills to build Incident Management automation for repeated security investigation processes.”
  • Demonstrate your ability to communicate complex security risks succinctly to leadership.
    — “Proven track record for accurate and succinct communication skills”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful incident resolution
  • improved security protocols
  • robust incident detection
Typical background
2+ years of experience in a Security Incident Management engineering, incident response, or security TPM role

Skills & requirements

Required

Incident ResponseSecurity InvestigationsCross-functional CollaborationAIProject Management

Preferred

Cloud Security

Stack & domain

Security Incident ResponseAi-based WorkflowsCommunication SkillsAttention To DetailCybersecurityCloud Infrastructure Security

About the role

Original posting from Instacart

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

Instacart is seeking experienced Security Incident Response Managers to lead our security investigations to completion. This role will be responsible for owning the end-to-end incident response process, following up on investigations, working with various stakeholders and leading RCA for postmortems. You will play a critical role in protecting Instacart's infrastructure, customer data, and business operations. This is a critical role as we scale our SIRT program.

The Security Incident Response team at Instacart plays a pivotal role in safeguarding the company’s infrastructure, customer data, and business operations. This team operates at the forefront of cybersecurity, managing an AI-enabled Security Operations Center (SOC) and driving proactive threat-hunting initiatives to stay ahead of emerging threats. By collaborating with cross-functional teams, the group ensures robust incident detection, rapid response, and continual improvement of security protocols. The team fosters a culture of excellence, innovation, and collaboration, enabling Instacart to maintain the trust of its users and tackle challenging security scenarios in a dynamic environment.

About the Job

Lead security investigation, coordinating cross-functional teams during critical events and conduct post-incident reviews and drive implementation of lessons learned

Partner with Security Engineering, Infrastructure, Product Security, and other teams on security initiatives

Communicate security risks and incidents to executive leadership and stakeholders

Leverage agentic skills to build Incident Management automation for repeated security investigation processes.

Serve on call for your timezone and improve the SIRT program by monitoring metrics

About You

Minimum Qualifications

2+ years of experience in a Security Incident Management engineering, incident response, or security TPM role.

Proven track record for accurate and succinct communication skills, attention to detail and journalistic style tracking of investigation.

Proficient in Security domain, industry attack trends, public cloud infrastructure security.

Deep understanding of incident response methodologies (NIST, SANS, etc.) and frameworks and project management

Proficient in leveraging AI based workflows, automations and incident management tooling.

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ$140,000—$148,000 USDWA$140,000—$148,000 USDOR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI$134,000—$141,500 USDAll other states$122,000—$129,000 USD

Source: Instacart careers

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