Seeking General Liability Claims Adjusters!

Morgan & Morgan, P.A.
Detroit, MI
On-siteCareer-pivot friendly

Who this role is best for

Candidates with prior legal or insurance adjuster experience and strong communication skills will find this on-site role in the personal injury domain rewarding.

Best fit for

  • Candidates with prior experience managing personal injury cases and a background in legal or insurance roles
    — “Prior experience as a Personal Injury Case Manager preferred”
  • Individuals who thrive in direct client interaction and can manage multiple stakeholders simultaneously
    — “Daily interaction with existing and potential clients, via telephone and in person”

Things to consider

  • This role requires a minimum of 35 words per minute typing speed and familiarity with Microsoft Office tools
    — “type no less than 35 wpm”
  • The position is on-site, which may be a consideration for those who prefer remote or hybrid arrangements
    — “This role is on-site, which gives you the chance to be fully immersed in the work”

How to stand out

  • Emphasize your ability to manage complex caseloads and maintain organized records in your resume and interview responses
    — “Maintain organized case files”
  • Highlight your experience with medical records retrieval and communication with healthcare providers
    — “Order medical records from providers and communicate with clients and providers during the course of treatment”
  • Showcase your negotiation skills with examples of successful settlements or balance deductions
    — “Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers”
  • Demonstrate your adaptability to work with multiple coworkers and attorneys on case files
    — “Work directly with multiple coworkers involved in the management and support of case files”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • daily interaction with clients
  • order medical records
  • interact with insurance carriers
  • negotiate case settlements
  • manage case files
Typical background
legalinsurancecustomer service

Skills & requirements

Required

Case ManagementNegotiationTeamworkMulti-taskingOrganizational SkillsCommunication

Preferred

Legal KnowledgeInsurance Adjuster Experience

Stack & domain

NegotiatingMicrosoft WordExcelOutlookTypingTeam PlayerMulti-taskingPrioritizingAttention To DetailLegalInsurance

About the role

Original posting from Morgan & Morgan, P.A. via Greenhouse

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

We are seeking a Case Manager to join our team. As a Case Manager, you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

Daily interaction with existing and potential clients, via telephone and in person

Order medical records from providers and communicate with clients and providers during the course of treatment

Obtain documents necessary to support injury and/or liability positions

Interact with insurance carriers and healthcare providers to secure records and account balances

Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers

Work directly with multiple coworkers involved in the management and support of case files

Maintain organized case files

Prepare comprehensive demands and assemble support for submission to carriers

Interact with attorneys and present case synopsis when required

Manage case files from intake to closing under the direction of an attorney

Performs other related duties as assigned to meet the needs of the business

Qualification

Bachelor’s degree (preferred)

Prior experience as a Personal Injury Case Manager preferred

At least 2 years of working in a legal position or insurance adjuster experience preferred

Negotiating skills

Ability to be a team player and follow procedures

Proactive interaction with clients, insurance companies and medical providers

Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision

Highly organized with the ability to juggle multiple deadlines in a fast-paced environment

Strong writing and communication skills along with attention to detail

Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-EL1

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.  For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,  paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.   

Privacy Policy

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Source: Morgan & Morgan, P.A. careers (Greenhouse)

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