Senior Accountant - Client Onboarding and Setups

Hall CPA PLLC
United States
RemoteCareer-pivot friendly

Who this role is best for

A natural match if you have experience managing client onboarding and supervising offshore teams in real estate accounting.

Best fit for

  • Candidates with experience in real estate accounting and supervising offshore teams
    — “real estate or property management accounting experience preferred.”
  • Professionals who can balance client communication with project management and technical execution
    — “Manage client communication throughout the engagement, including status updates, follow-ups for missing information, and a delivery call to walk through the final books and train clients who will maintain their own”
  • Individuals who have led multiple client engagements simultaneously with a focus on accuracy and timely delivery
    — “You will own 30+ active client engagements at a time, each running 5 to 6 weeks”

Things to consider

  • Must be comfortable with video calls in a professional setting for client interactions
    — “Quiet, professional background and business casual attire for client calls, with video always on”
  • Role demands a high level of autonomy and time management in a fast-paced environment
    — “thrive in a fast-paced environment with strong time management”

How to stand out

  • Highlight your ability to manage multiple client engagements with clear documentation and communication
    — “Prepare handoffs with full context so the monthly or tax team can pick up the file”
  • Showcase your experience in setting up QuickBooks Online files and understanding entity structures
    — “Set up and clean up QuickBooks Online files, including chart of accounts, entity structure, and catch-up work”
  • Emphasize your track record of on-time delivery and high client satisfaction scores
    — “Client NPS averaging 9/10 or greater”
  • Demonstrate your leadership experience in supervising and reviewing other accountants' work
    — “Supervise and review offshore team members by setting deadlines, managing capacity, and giving clear direction and feedback”
Pace · SteadyCollaboration · MediumAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful client onboarding and setup
  • on-time delivery of engagements
  • accurate work
  • smooth handoffs to the monthly and tax teams
Typical background
Bachelor's degree in accounting3+ years of public accounting experience

Skills & requirements

Required

Public Accounting ExperienceClient-facing SkillsProject ManagementTeam SupervisionCommunication SkillsQuickbooks Online ExperienceTechnical Accounting KnowledgeTime ManagementClient Onboarding And Setup

Preferred

Real Estate Or Property Management Accounting Experience

Stack & domain

Quickbooks OnlineAccountingTax ReportingEntity StructuresClient ManagementTeam SupervisionCommunicationTime ManagementReal Estate

About the role

Original posting from Hall CPA PLLC via Ashby

Hall CPA is a 100% virtual, real estate-focused public accounting firm. Our Setups team is the front door for new clients. We build clean, tax-ready books for new engagements and take messy ones through cleanup and catch-up work, then hand them off to our monthly team, our tax team, or back to the client.

You will own 30+ active client engagements at a time, each running 5 to 6 weeks, and lead a team of offshore accountants who handle day-to-day preparation. This role is built for a public accounting senior who is client-facing, project-driven, and comfortable keeping many engagements moving at once.

Areas of Responsibility

  • Run the kickoff call after the engagement is sold, set expectations, and own the timeline through close-out
  • Set up and clean up QuickBooks Online files, including chart of accounts, entity structure, and catch-up work, so books flow cleanly into tax reporting
  • Supervise and review offshore team members by setting deadlines, managing capacity, and giving clear direction and feedback
  • Manage client communication throughout the engagement, including status updates, follow-ups for missing information, and a delivery call to walk through the final books and train clients who will maintain their own
  • Prioritize 30+ engagements at once and escalate early when something is at risk
  • Prepare handoffs with full context so the monthly or tax team can pick up the file and the client does not feel the change
  • Keep engagement notes and documentation current, and adhere to firm and AICPA ethics, including confidentiality

Required Education and Experience

  • Bachelor's degree in accounting
  • 3+ years of public accounting experience in a client-facing role
  • Strong QuickBooks Online experience (QBO certification preferred)
  • Solid technical accounting knowledge and an understanding of how entity structures (LLCs, partnerships, S corps) affect tax reporting
  • Proven ability to manage multiple client engagements and deadlines at once
  • Real estate or property management accounting experience preferred.

Measures for Success

  • Client NPS averaging 9/10 or greater
  • On-time delivery of engagements
  • Accurate work, with less than 5% unsatisfactory in internal quality reviews
  • Smooth handoffs to the monthly and tax teams

Expectations for Remote Work

  • Quiet, professional background and business casual attire for client calls, with video always on
  • Laptop provided, plus a $500 annual tech reimbursement

You're a Good Fit For Our Culture If

  • You're friendly, have a sense of humor, and enjoy helping and teaching others
  • You take ownership of your work, clients, and team and drive engagements to the finish line
  • You thrive in a fast-paced environment with strong time management
  • You love working with clients and delivering results

About Hall CPA

We are on a mission to change the accounting industry by building the premier people-first firm. We use the best technology and automation available and offer unlimited vacation and sick days, an autonomous work environment, ongoing training, health insurance, and 401(k) matching.

Source: Hall CPA PLLC careers (Ashby)

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