Senior Business Analyst – Claims module

Conduent
United States
RemoteCareer-pivot friendly

Who this role is best for

Best suited to candidates with deep healthcare domain expertise and technical acumen in claims processing systems, working in a remote US-based setting with a focus on collaboration across cross-functional teams.

Best fit for

  • Candidates with 8+ years of healthcare claims experience and a track record in Medicaid/Medicare systems
    — “Minimum of 8+ years of experience in health care especially in MMIS domain.”
  • Individuals who can bridge business and technical teams with strong communication and documentation skills
    — “Should be able to Review requirements, documentation and create Requirements Traceability matrix (RTM)”
  • Professionals with hands-on knowledge of claims adjudication and EDI X12 formats
    — “Must have good experience in Reference code/data sets required in Claims adjudication.”

Things to consider

  • The role demands high-level coordination with diverse stakeholders, including clients and internal teams.
    — “Should work closely with the client and development team during the stages of development”
  • The position involves a significant level of responsibility in defining product requirements and features.
    — “Ability to drive and share the requirements with Technical and Architects regarding product features to be implemented.”

How to stand out

  • Highlight your experience with claims adjudication and system configuration in resume and interviews.
    — “Must have hands-on experience on claims processing and Adjudication processes.”
  • Demonstrate your ability to work with EDI tools and SQL for data validation.
    — “SQL: To validate data in backend tables (e.g., claim status, payment details, find members/providers, Benefit Plan).”
  • Showcase your experience with claims systems like CMdS, GHS, and Facets.
    — “Familiarity with systems like CMdS, GHS, Facets and etc”
  • Demonstrate your ability to conduct root cause analysis and system testing.
    — “Should be able to run queries and perform basic system analysis, RCA etc.”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • driving the claims module
  • performing business requirement analysis
  • coordinating with customers
Typical background
healthcare domain experienceclaims processing experience

Skills & requirements

Required

Healthcare Domain KnowledgeClaims ProcessingAdjudication ProcessesSystem AnalysisCommunication

Preferred

Out-of-the-box Thinking

Stack & domain

Health Care DomainMMIS DomainClaims ProcessingAdjudication ProcessesReference Code/data SetsClaims AdjudicationBenefits Or Programs In Claims SystemClaims SystemSQLEDI ToolsInterface TestingPostmanCommunicationTeamworkResponsibilityEthics And Professional ConductHealth Care

About the role

Original posting from Conduent

Senior Business Analyst – Claims module:

Summary:

Play the role of Claims Domain lead for MMIS health care projects. Drive the claims module and process, domain knowledge, perform analysis of business requirements, designs and develop documentation, ensures quality process, coordinates with customers. Works in team environment and provides guidance throughout the entire life cycle. Responsible to meet customer expectations, troubleshoot problems in the application and assisting customers in implementation decisions.

Should have strong health care domain experience and should have good knowledge of Medicaid and Medicare.Should have hands-on experience on claims processing and Adjudication processes.Must have good experience in Reference code/data sets required in Claims adjudication.

Must have prior experience or understanding in configuring benefits or programs in claims system across various sub-systems.

Should be able to run queries and perform basic system analysis, RCA etc.,

Should work closely with the client and development team during the stages of development, and conduct demos at completion of milestones, track and close feedback from such demos

Must have excellent written and spoken communication skills. Should be able to multitask between internal team and clients based on priority tasks

Work Closely with Dev, architecture and Design teams to define the GUI view and platform requirements, which is the foundation of the product.In depth understanding of Claims and Claims lifecycle:

Member

Provider

Claim submission – Paper and EDI X12

Adjudication

Payment Cycle (Finance)

Reporting

Claim Types:

Professional

Dental

Institutional

Pharmacy

Encounters and Capitation

Claim Formats:

EDI X12 formats like 837P/I/D

X12 formats 835, 834, 270/271, 276/277

Claim System:

Familiarity with systems like CMdS, GHS, Facets and etc

Technical Skills

SQL: To validate data in backend tables (e.g., claim status, payment details, find members/providers, Benefit Plan).

EDI Tools: Validating X12 files.

Interface Testing: Understanding how data flows between systems and formats and use tools like postman 

Required skills:

Minimum of 8+ years of experience in health care especially in MMIS domain.

Capability to think out-of-the-box to create new solutions as needed.

Ability to validate Test scenarios and test plans, test data.

Should be able to Review requirements, documentation and create Requirements Traceability matrix (RTM)

Should have excellent communication (written and spoken ) skills to engage with different stake holders like QA/dev team, clients, end users of Clients and Business Units.

Ability to assess current functionality available in a product vis a vis market trends, regulatory requirements to be implemented in future version of the product.

Ability to drive and share the requirements with Technical and Architects regarding product features to be implemented.

Communication: Collaborate with cross-functional teams 

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $85,470 - $111,000.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Source: Conduent careers

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