Senior Business Continuity Analyst

DigiCert
Cape Town, South Africa
Career-pivot friendly

Who this role is best for

Aimed at mid-to-senior level risk and compliance professionals who coordinate cross-functional BC/DR programs.

Best fit for

  • Candidates with 4+ years of BC/DR experience and a track record of managing cross-functional programs
    — “4+ years of experience in: Business continuity Disaster recovery Operational resilience Risk, governance, or compliance-related roles”
  • Professionals who have coordinated large-scale disaster recovery exercises and audits
    — “Coordinate remediation of BCP/DR-related findings and recommendations”

Things to consider

  • The role requires regular coordination with multiple departments, including Infrastructure, Engineering, and Legal
    — “[REDACTED] a coordination point between Governance, Infrastructure, Engineering, Security, Legal, and Business leaders”
  • Candidates must be prepared to maintain and update comprehensive documentation for audits and compliance
    — “Ensure audit evidence and documentation are maintained and readily available”

How to stand out

  • Highlight experience managing cross-functional BC/DR initiatives and aligning with global standards
    — “Ensure BCP/DR plans are consistently executed, documented, and aligned with industry standards such as ISO/IEC 27001, WebTrust, ETSI, NIST, and CA/B Forum requirements”
  • Emphasize your ability to organize and execute periodic reviews and updates of business continuity plans
    — “Coordinate periodic reviews and updates of the BCP to reflect organizational, system, or risk changes”
  • Showcase your experience with Business Impact Analysis and defining RTO, RPO, and MTD metrics
    — “Document Recovery Time Objectives (RTO), Recovery Point Objectives (RPO), and Maximum Tolerable Downtime (MTD)”
  • Demonstrate your ability to capture and implement lessons learned from testing and exercises
    — “Capture lessons learned and track remediation actions to completion”
  • Position yourself as a governance-focused professional with audit and compliance coordination experience
    — “Serve as the primary BCP/DR governance point of contact for: Internal audits (without performing audit activities) External auditors and assessors Customer assurance inquiries”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • effective business continuity plans
  • successful disaster recovery exercises
  • aligned with industry standards
Typical background
risk managementdisaster recovery

Skills & requirements

Required

Business Continuity PlanningDisaster RecoveryRisk ManagementTesting And Exercising

Preferred

AI IntegrationQuantum-safe Security

Stack & domain

Iso/iec 27001WebtrustETSINISTCA/B ForumCoordinationGovernanceOversightTestingExercisingAuditAssuranceRemediationPolicyAwarenessEnablementSecurityDisaster RecoveryResiliency

About the role

Original posting from DigiCert

Who we are

DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com

Job summary

The Senior Business Continuity Analyst is responsible for coordinating, maintaining, and continuously improving DigiCert’s enterprise Business Continuity, Disaster Recovery, and Resiliency program. This role acts as the central governance and program coordination owner for BC/DR across DigiCert, ensuring that business continuity plans, disaster recovery exercises, business impact analyses, testing reports, and remediation activities are consistently executed, documented, and aligned with industry standards such as ISO/IEC 27001, WebTrust, ETSI, NIST, and CA/B Forum requirements. The role works closely with DigiCert’s technology, infrastructure, security, and business teams who retain operational ownership of systems and recovery execution.

What you will do

Business Continuity Program Ownership

Own and maintain DigiCert’s enterprise Business Continuity Plan (BCP), ensuring it is current, approved, and consistently applied across the organization.

Coordinate periodic reviews and updates of the BCP to reflect organizational, system, or risk changes.

Ensure BCP scope includes all relevant DigiCert entities, services, and supporting functions.

Business Impact Analysis (BIA) 

Coordinate and manage Business Impact Analyses (BIAs) across DigiCert’s critical business processes and systems. 

Partner with business owners and technology teams to:

 Identify critical processes and dependencies 

 Document Recovery Time Objectives (RTO), Recovery Point Objectives (RPO), and Maximum Tolerable Downtime (MTD)

Ensure BIAs are reviewed regularly and approved by appropriate management stakeholders.

Disaster Recovery & Resiliency Oversight

Maintain governance oversight of disaster recovery plans owned by DigiCert’s Infrastructure, Cloud and Engineering teams.

Ensure alignment between DR plans and business continuity objectives.

Track and report gaps between defined recovery objectives and test results.

Testing & Exercising

Develop and maintain a BCP/DR testing and exercise framework, including:

Tabletop exercises 

Business continuity simulations 

Coordination with technical disaster recovery tests

Maintain an approved test schedule and ensure exercises are performed, documented, and reviewed.

Capture lessons learned and track remediation actions to completion.

Audit, Assurance & Remediation Coordination 

Serve as the primary BCP/DR governance point of contact for:

Internal audits (without performing audit activities)

External auditors and assessors

Customer assurance inquiries

Coordinate remediation of BCP/DR-related findings and recommendations.

Ensure audit evidence and documentation are maintained and readily available. 

Policy, Awareness & Enablement 

Support Governance-owned policies related to business continuity and resiliency.

Partner with training and communications teams to support awareness of BCP/DR roles, responsibilities, and activation procedures.

Assist in maintaining reference materials and guidance for continuity planning and exercises.

Reporting & Stakeholder Engagement

Provide regular reporting on BCP/DR maturity, testing outcomes, risks, and remediation status to GRC leadership, Trust Office leadership and the CTRO.

Act as a coordination point between Governance, Infrastructure, Engineering, Security, Legal, People Ops, and Business leaders.

What you will have

4+ years of experience in:

Business continuity

Disaster recovery 

Operational resilience

Risk, governance, or compliance-related roles 

Solid understanding of: 

BCP/DR frameworks and lifecycle management 

Business Impact Analysis methodologies 

RTO, RPO, and MTD concepts 

Experience coordinating cross-functional initiatives with technical and non-technical stakeholders. 

Strong documentation, organization, and follow-up skills. 

Comfortable operating in a regulated and audit-sensitive environment. 

Nice to have

Experience with ISO/IEC 27001, ISO/IEC 22301 or similar standards.

Exposure to internal or external audit processes.

Familiarity with SaaS, cloud, or highly available technology environments.

Previous experience in planning, coordinating and overseeing complete failover of large-scale data center exercises. 

Benefits

Competitive compensation and comprehensive benefits package  

Generous paid time off, including holidays and additional leave options  

Family-friendly leave policies, including maternity, paternity, and other supportive leave programs  

Health and wellness support, including medical cover (where applicable), gym reimbursements, and mental well-being resources  

Pension, life insurance, and income protection benefits (location dependent)  

Employee Assistance Program with 24/7 confidential support for employees and their families  

Education assistance and professional development opportunities  

Access to LinkedIn Learning and continuous learning resources  

Employee referral bonus program and additional company perks and discounts  

Internal rewards and recognition platform (Motivosity) to celebrate and acknowledge project wins, milestone achievements, and the outstanding contributions of our colleagues

Business travel insurance and global employee support programs 

To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.

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Source: DigiCert careers

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