Senior Business Intelligence Analyst (Credit Card Account Engagement)

Navy Federal
Vienna, VA
On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have 5+ years of data analysis experience and can demonstrate advanced BI tool proficiency.

Best fit for

  • Candidates with 5+ years of data analysis experience and a background in business intelligence or related fields
    — “5+ years of experience in data analysis and reporting”
  • Professionals skilled in creating data visualizations and actionable reports for leadership
    — “Prepare ongoing reports and data visualizations in order to support business decisions”
  • Individuals who can interpret complex data sets and translate them into strategic recommendations
    — “Identify, analyze, and interpret trends or patterns and prepare ongoing reports”

Things to consider

  • The role requires a strong understanding of credit card account engagement and related business processes
    — “Support business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership”
  • Candidates must be capable of working independently with minimal supervision
    — “Work under minimal supervision and use complete understanding of business needs and objectives”

How to stand out

  • Highlight your ability to create dashboards and reports that influence operational goals
    — “Make recommendations that have impact on the achievement of operational goals”
  • Showcase experience in complex data manipulation across multiple tables
    — “Effective data integration, cleaning and validation skills”
  • Emphasize your skill in communicating analytics to senior and nontechnical stakeholders
    — “Skill communicating data analysis and visualizations to nontechnical and senior audiences”
  • Demonstrate your ability to lead small initiatives and manage BI solutions
    — “Lead small projects and initiatives”
  • Include experience with ERP, CRM, and database software reporting capabilities
    — “Advanced knowledge of reporting capabilities of existing ERP, CRM and/or database software vendors”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • accurate and insightful reports
  • improved business processes
  • data-driven decision making
Typical background
data sciencebusiness analytics

Skills & requirements

Required

Business IntelligenceData AnalysisReportingDashboard CreationData Visualization

Preferred

Machine LearningPredictive Analytics

Stack & domain

PythonR

About the role

Original posting from Navy Federal

Support business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership via dashboards and reports. Analyze business problems and issues using business intelligence tools that incorporate data from internal and external sources. Work under minimal supervision and use complete understanding of business needs and objectives to make recommendations that have impact on the achievement of operational goals. Advanced skill set and proficiency with procedures and analysis techniques.

Collect, aggregate, and analyze data from multiple sources, including structured and unstructured data sets, to drive insights into business performanceIdentify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations in order to support business decisionsDevelop, maintain, and manage advanced reporting, dashboards, and BI solutionsProduce actionable reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problemsUse analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiativesCommunicate findings and insight to stakeholders and provide business strategy recommendations for optimizing business performanceProvide reporting solutions and respond to ad-hoc report requests within the business areaCreate specifications for reports and analysis based on business needs and required or available data elementsBuild working relationships with team members and subject matter expertsLead small projects and initiatives

5+ years of experience in data analysis and reportingComplete knowledge and understanding of business area/specializationAdvanced skill using business intelligence applications and/or cloud servicesAdvanced knowledge of reporting capabilities of existing ERP, CRM and/or database software vendorsAdvanced skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysisAdvanced skill in complex data manipulation across multiple tablesEffective data integration, cleaning and validation skillsSkill communicating data analysis and visualizations to nontechnical and senior audiencesSkill with  data analysis tools and programming languages such as Python, RIntermediate skill in utilizing work products to tell a story through appropriate balance of visualizations, design aesthetics, and wordsResearch skillsInterpersonal skills 

Desired Qualifications

Bachelor's Degree in Business Administration, Statistics, or related field, or equivalent combination of education, training, and experience 

Additional Information

Hours:

Monday - Friday, 8:00AM - 4:30PM CT 

Locations: 

820 Follin Lane, Vienna, VA 221805510 Heritage Oaks Drive, Pensacola, FL 32526141 Security Drive, Winchester, VA 22602

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Source: Navy Federal careers

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