Senior Business Operations Analyst

RVO Health
New York, NY
HybridCareer-pivot friendly

Who this role is best for

Geared toward candidates comfortable with cross-functional collaboration and data-driven process improvement, with a preference for those experienced in the media industry and based in New York.

Best fit for

  • Candidates with 2-5 years of experience in media industry operations and process improvement
    — “2-5 years experience in business process analysis, process improvement, and operational strategy in driving operational excellence, preferably within the Media industry”
  • Professionals skilled in building reports and tools using Excel and SQL
    — “Strong proficiency in Excel and/or SQL, with the ability to build reports and tools that support decision-making”

Things to consider

  • Requires in-office presence three days a week despite hybrid work arrangement
    — “We’re in our offices Tuesday through Thursday each week”
  • Role is not open to non-US citizens due to no visa sponsorship offered
    — “We do not provide visa sponsorship for this role at this time”

How to stand out

  • Highlight experience with cross-functional collaboration and process improvement in your resume and interviews
    — “Partner with cross-functional teams, including Sales, Finance, Marketing, and Sales Operations”
  • Demonstrate your ability to build and maintain dashboards and reports using Excel and SQL
    — “Build and maintain reporting, dashboards, and tools (Excel, SQL, Google Sheets, or similar)”
  • Emphasize your track record in translating data into clear, actionable insights
    — “Translate complex or ambiguous business questions into structured analyses, actionable insights, and clear recommendations”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • improved sales performance
  • enhanced operational efficiency
  • successful project delivery
Typical background
business operationsfinancedata analysis

Skills & requirements

Required

Business AnalysisData AnalysisProcess ImprovementProject ManagementReporting

Preferred

Sales ForecastingFinancial AnalysisData Visualization

Stack & domain

ExcelSQLGoogle SheetsKpisProcess ImprovementData QualityOperational RigorStandardizationDocumentationGovernanceAnalyticalCommunicationProject ManagementTeamworkProblem-solvingHealthcareMedia

About the role

Original posting from RVO Health via Greenhouse

Healthcare is complex. We’re here to change that.

RVO Health is a health technology company on a mission to make health easier to navigate, more accessible, and more affordable for everyone.

Here, you'll help over 40 million people every month, with a team that genuinely cares about the work and each other.

At a Glance

The Senior Business Operations Analyst is a crucial role within our organization, requiring work in various capacities and adaptation to different work arrangements based on the needs set by business.

Where You'll Be

Location: New York City, NY | Hybrid

We believe great collaboration happens when we're together, solving problems, learning from each other, and connecting as a team. That's why we’re in our offices Tuesday through Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish.

Office address: 250 Park Ave S, New York, NY 10003 (Union Square)

What You’ll Do

Provide business operations support and analysis across RVOH Media, helping drive key initiatives such as efficiency, revenue performance, and operational scalability

Support sales planning and forecasting by analyzing pipeline, bookings, revenue performance, and other key commercial metrics

Partner with cross-functional teams, including Sales, Finance, Marketing, and Sales Operations, to identify trends, gaps, and opportunities for improvement

Build and maintain reporting, dashboards, and tools (Excel, SQL, Google Sheets, or similar) to track KPIs and operational performance

Translate complex or ambiguous business questions into structured analyses, actionable insights, and clear recommendations

Support process improvement projects, helping define requirements, evaluate tradeoffs, and recommend scalable solutions

Help maintain data quality and operational rigor through standardization, documentation, and governance

Present findings and recommendations to stakeholders and leadership in a clear, actionable way

Support ad hoc analyses and projects as business needs evolve

What We’re Looking For

Bachelor's degree in business, operations management, or a related field

2-5 years experience in business process analysis, process improvement, and operational strategy in driving operational excellence, preferably within the Media industry

Strong proficiency in Excel and/or SQL, with the ability to build reports and tools that support decision-making

Strong analytical skills, with the ability to interpret data and translate it into clear insights and recommendations

Excellent written and verbal communication skills, with the ability to present to varied audiences 

Ability to manage multiple priorities and work independently in a fast-paced environment

Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.

Starting Salary: $75,000 - $88,000 

*Note actual salary is based on geographic location, qualifications and experience

Health Insurance Coverage (medical, dental, and vision)

Life Insurance

Short and Long-Term Disability Insurance

Flexible Spending Accounts

Paid Time Off

Holiday Pay

401(k) with match

Employee Assistance Program

Paid Parental Bonding Benefit Program

Pharmacy Benefits

Income Protection Plans

Pet Services Plans

Mental Health Support

Wellness Coaching

HSA- Health Savings Account

Commuter Benefits

Gym & Fitness Center Discount Program

Hiring Timeline Notice

THIS POSTING IS FOR A CURRENT VACANCY AND THE EMPLOYER INTENDS TO FILL THIS POSITION BY 12/31/2026.

Who We Are: 

RVO Health is a health-technology company created through a joint venture between Red Ventures and UnitedHealth Group’s Optum. Together, we’ve brought some of the most trusted names in healthcare under one roof, including Healthline, Healthgrades, Fullspan Health, Medical News Today, Optum Perks, and more. We're the #1 source for doctor search in the U.S. Every day, people turn to our brands in moments that matter to find reliable health information, connect with doctors, save money on prescriptions, and take meaningful action on their wellbeing.

RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications.   

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodations@rvohealth.com.

We do not provide visa sponsorship for this role at this time.

#LI-Hybrid

RVO Health Privacy Policy: https://rvohealth.com/legal/privacy

Source: RVO Health careers (Greenhouse)

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