Senior Business Systems Analyst

OpenTable
Toronto, Canada
Hybrid

Who this role is best for

Candidates with finance systems expertise and cross-functional collaboration skills will find this hybrid role with global responsibilities rewarding.

Best fit for

  • Candidates with finance systems experience and a knack for cross-functional collaboration
    — “partner with finance, business, analytics, product, and engineering”
  • Professionals who can act as domain experts in financial processes like O2C and P2P
    — “Supported monthly financial close and have expertise in financial processes related to order to cash, procure to pay and record to report domains”
  • Individuals who are adaptable to new systems and can thrive in a hybrid work model
    — “eagerness to constantly learn and grow in the role while adapting to whatever new systems are needed in the future”

Things to consider

  • Flexible work hours are required to coordinate with global teams and tasks
    — “flexible work hours will be required to coordinate with global tasks and teams”
  • The role involves managing sensitive financial data and compliance requirements
    — “Ensure strict alignment on compliance and control requirements, especially handling sensitive financial data”

How to stand out

  • Highlight experience with financial applications such as NetSuite and Salesforce in your resume
    — “Learn and use tools such as NetSuite, Salesforce, SoftCo, Expensify, Celigo, Nolan”
  • Emphasize your ability to support monthly financial close processes and system enhancements
    — “Monitor system performance across multiple financial applications, maintain system documentation, provide administrative support”
  • Showcase your track record of solving complex problems through detailed analysis and process improvements
    — “Critical thinking and strong analytical skills, with great attention to detail and commitment to data accuracy”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Provided system improvements and operational support
  • Executed end-to-end integration testing
Typical background
Finance Systems ExperienceTechnical Background

Skills & requirements

Required

Financial SystemsERPAP AutomationAR ReceivablesTravel And ExpenseEnterprise O2CR2RP2P Integration PlatformsSystem DocumentationUser Support

Preferred

NetsuiteSalesforceSoftcoExpensifyCeligoNolan

Stack & domain

Financial SystemsERPAP AutomationAR ReceivablesTravel And ExpenseEnterprise O2CR2RP2P Integration PlatformsNetsuiteSalesforceSoftcoExpensifyCeligoCustom Built Applications And IntegrationsSystem Performance MonitoringUser SupportFunctional Requirements UnderstandingSystem ImplementationEnd-to-end Integration TestingUser Acceptance TestingIncident ResolutionData AccuracyData GovernanceCross-functional Team CollaborationFinance SystemsFinancial ProcessesOrder To CashProcure To PayRecord To ReportIT SOX Audits

About the role

Original posting from OpenTable via Greenhouse

This is a Toronto based hybrid 2x/week in office position.

About OpenTable:

With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

The Role:

The Senior Business Systems Analyst will join the Enterprise Systems Team within the Technology Operations organization and help build and deliver projects to increase business efficiency and automate global teams’ business processes. This individual will partner with finance, business, analytics, product, and engineering and manage several financial applications, configuring and building system enhancements, troubleshooting issues, and providing operational support to finance partners.

This is a Toronto based hybrid 2x/week in office position.

This position has responsibilities providing system improvements and operational support for monthly financial close cycles, so flexible work hours will be required to coordinate with global tasks and teams.

In this role, you will:

Monitor system performance across multiple financial applications, maintain system documentation, provide administrative support, and provide user support for bug fixes and future enhancements.

Work closely with the finance and engineering teams to understand functional requirements, system implementation and execute end-to-end integration testing

Ensure accuracy and alignment with partner requirements and oversee user acceptance testing.

Strive to become the system domain expert, find new opportunities for process improvements, dig deep into requests, and determine partner needs to solve problems.

Ensure that incidents get resolved in an efficient and timely manner.

Learn and use tools such as NetSuite, Salesforce, SoftCo, Expensify, Celigo, Nolan as well as custom built applications and integrations.

Ensure strict alignment on compliance and control requirements, especially handling sensitive financial data and supporting IT SOX audits.

Please apply if you have:

Bachelor’s Degree or equivalent experience, preferably with an engineering/technical background.

3+ years of finance systems experience.

Technical skills with prior hands-on experience with financial systems such as ERP, AP Automation, AR Receivables, Travel and Expense, Enterprise O2C, R2R, P2P integration platforms.

Previous experience with Netsuite is strongly preferred.

Supported monthly financial close and have expertise in financial processes related to order to cash, procure to pay and record to report domains.

Critical thinking and strong analytical skills, with great attention to detail and commitment to data accuracy, adherence to data governance and control requirements.

Strong verbal and written communication skills and ability to partner effectively with cross-functional teams.

Eagerness to constantly learn and grow in the role while adapting to whatever new systems are needed in the future.

Benefits and Perks

Work from (almost) anywhere for up to 20 days per year

Focus on mental health and well-being:

Company-paid therapy sessions through SpringHealth

Company-paid subscription to Headspace

Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)

Paid parental leave

Generous paid vacation + time off for your birthday

Paid volunteer time

Focus on your career growth:

Development Dollars

Leadership development

Access to thousands of on-demand e-learnings

Travel Discounts

Employee Resource Groups

20 days of paid time off

Private health and dental insurance

Life and Disability insurance

The expected range of compensation for this position based in Toronto, Canada, including commission and/or bonuses, is $102,000-$133,000 CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required.

We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus.

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

#LI-MK1

#LI-Hybrid

Source: OpenTable careers (Greenhouse)

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