Senior Client Account Manager

Pattern

Sydney, Australia

Hybrid

Who this role is best for

Geared toward candidates with digital agency experience and a track record in multi-channel campaign management, comfortable with client relationship leadership and data-driven strategy in Sydney.

Best fit for

Candidates with 4+ years of digital agency account management and a history of leading multi-channel teams
— “Proven ability to lead multi-channel teams and manage complex projects.”
Individuals who thrive in roles requiring regular face-to-face client engagement and proactive communication
— “the primary contact for 7-8 high-profile clients, building trusted relationships through regular face-to-face meetings, digital check-ins, and proactive communication.”

Things to consider

The role involves managing multiple high-profile clients, which may require significant time and attention.
— “the primary contact for 7-8 high-profile clients”
This position is based in Sydney, with hybrid flexibility but potential for in-office work.
— “Hybrid flexibility - WFH Mondays & Fridays.”

How to stand out

Highlight your ability to lead cross-functional teams and deliver on complex project timelines.
— “project manager - scheduling work, managing timelines, and ensuring seamless delivery across teams.”
Demonstrate experience in translating analytics into client outcomes through case studies or metrics.
— “Analytical mindset - you love connecting data to meaningful client outcomes.”
Showcase your strategic direction in aligning initiatives with client goals in your resume and interview responses.
— “Support channel teams with strategic direction, making sure every initiative aligns with each client’s overarching business goals.”

Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

build trusted relationships with clients
support channel teams with strategic direction
manage timelines and ensure seamless delivery
identify and present new growth opportunities

Typical background

4+ years of account management experience in a digital or full-service agency

Skills & requirements

Required

Account ManagementStrategic DirectionProject ManagementCampaign DeliveryMulti-channel Team ManagementComplex Project ManagementCommercial AcumenPresentation SkillsCommunicationData AnalysisSEMSocial AdvertisingSEOGoogle AnalyticsGoogle AdsMeta

Preferred

Digital AdvertisingPerformance MarketingCampaign OptimizationAnalytics PlatformsSocial Media Advertising

Stack & domain

SEMSocial AdvertisingSEOGoogle AnalyticsGoogle AdsMetaReport CreationPresentationCommunicationData AnalysisMulti-channel Team ManagementProject ManagementStrategic ThinkingCommercial AcumenAnalytical MindsetLeadershipProblem-solvingTeamworkFlexibilityAdaptabilityDigital MarketingPerformance MediaMarketplacesD2C ChannelsAccount Management

About the role

Original posting from Pattern via Lever

Pattern is a global ecommerce accelerator helping ambitious brands grow across performance media, marketplaces, and D2C channels. We partner with the world’s most recognisable brands - combining data, tech, and strategy to drive measurable growth.
If you’re a strategic, commercially minded Senior Account Manager ready to lead clients and shape digital growth stories, this role is for you.
What You’ll Do
Act as the primary contact for 7-8 high-profile clients, building trusted relationships through regular face-to-face meetings, digital check-ins, and proactive communication.
Support channel teams with strategic direction, making sure every initiative aligns with each client’s overarching business goals.
Act as the project manager - scheduling work, managing timelines, and ensuring seamless delivery across teams.
Oversee campaign delivery across channels, ensuring scope, timelines, budgets, and KPIs are met.
Identify and present new growth opportunities that deliver measurable impact for clients.
What You Bring
4 + years’ account management experience in a digital or full-service agency.
Expertise across SEM, Social Advertising and SEO.
Must be confident creating reports from Google Analytics, Google Ads, and Meta.
Confident presenter and communicator with strong commercial acumen.
Analytical mindset - you love connecting data to meaningful client outcomes.
Proven ability to lead multi-channel teams and manage complex projects.
Why You’ll Love Working at Pattern
5 weeks annual leave every year.
Hybrid flexibility - WFH Mondays & Fridays.
Summer Fridays - finish at 1pm for long weekends during Summer (Dec-Feb).
Work-from-anywhere policy for travel and flexibility.
12 weeks paid parental leave for the primary caregiver or 4 weeks of paid spousal / partner support leave.
Regular team events - lunches, celebrations, and Pattern Values Week.
Stock options available upon joining.
Ready to lead, grow, and make an impact?
Join Pattern - where ambitious brands (and people) accelerate.
What is the hiring process?
Virtual interview with Hiring Manager
Virtual/in-person task presentation and interview with Hiring Manager & Peer
Virtual/in-person interview with other team members
Professional reference checks
Executive review
Offer

Source: Pattern careers (Lever)