Senior Designer – Design Systems

JPMorgan Chase
London, United Kingdom

Who this role is best for

Best suited to candidates with hands-on design system experience working in Financial Services or Fintech, who thrive in collaborative, flat-structure teams and are based in London or Berlin.

Best fit for

  • Candidates with hands-on design system experience in Financial Services or Fintech environments
    — “Design system experience in Financial Services / Fintech”
  • Individuals who have worked in a squad model and delivered impactful products
    — “You’ve worked in a squad model, designing experiences, shipping products and delivering positive outcomes for businesses and their customers.”
  • Candidates comfortable with cross-disciplinary collaboration and stakeholder management
    — “Collaborate within multi-disciplinary teams—including product design, researchers, designers, technologists, and business experts”

Things to consider

  • This role requires a strong grasp of accessibility standards and their implementation
    — “Practical knowledge of accessibility practices and standards (e.g. WCAG 2.2)”
  • Candidates must be prepared to work across multiple digital touchpoints, including iOS and Android platforms
    — “Experience of system design across digital touchpoints, including native iOS and Android platforms.”

How to stand out

  • Highlight your experience in translating user experiences into scalable design systems
    — “Demonstrates how to translate experiences into systems”
  • Showcase your ability to maintain and evolve design systems using data and insights
    — “Uses insights and data to maintain and evolve our design system”
  • Emphasize your leadership in resolving complex design system challenges
    — “Champions and leads cross-discipline collaboration and actively engages to resolve complex design system and experience issues”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • drives design system excellence
  • supports creation of customer-focused products
  • maintains and evolves design system
Typical background
design systemsproduct designuser experience

Skills & requirements

Required

Design SystemsUser-centered DesignCollaborationDesign System ExcellenceAccessibility Practices

Preferred

Design System MaintenanceCross-discipline Collaboration

Stack & domain

Design SystemsTokensAccessibility PracticesWCAG 2.2Agile EnvironmentCollaborationProblem-solvingCustomer FocusInnovationDesignProduct DesignCustomer Experience

About the role

Original posting from JPMorgan Chase

We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US, we've established ourselves in the UK and recently launched in Germany – but how we do things here is a little different. We're building the bank of the future from scratch, channelling our start-up mentality every step of the way – meaning you'll have the opportunity to make a real impact.  

As a Senior Designer – Design Systems at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organisation. We are looking for solution-oriented customer-focused individuals, used to working in an agile environment who want to be a part of building something new from the ground up within a diverse and inclusive team. Culture is as important to us and we are looking for intellectually curious, new technology passionate individuals who would like to expand their skills whilst working on a new exciting venture for the firm. Your work will impact us as a company, as well as our customers around the world. This role sits within the Product Design Team, which itself is part of the Design & Customer Experience Team primarily based in London with a growing contingence in Berlin. As a Senior Designer – Design Systems within International Consumer Banking, you will be at the heart of this venture, focused on getting smart ideas into the hands of our customers. 

You have a curious mindset, thrive in collaborative squads and are passionate about new technology. You’ve worked in a squad model, designing experiences, shipping products and delivering positive outcomes for businesses and their customers.

Job responsibilities

Drive design system excellence and uphold quality and consistency in design deliverables for our banking app and other customer touch points

Collaborate within multi-disciplinary teams—including product design, researchers, designers, technologists, and business experts—to support the creation of customer-focused products and services

Demonstrates an ability to support the broader business strategy, and deliver design system outcomes and outputs efficiently and on time to achieve success 

Uses insights and data to maintain and evolve our design system 

Champions and leads cross-discipline collaboration and actively engages to resolve complex design system and experience issues and deliver business outcomes

Manage stakeholders, collaborate with disciplines to deliver design system excellence

Helps to maintain, improve and scale our design system

In-depth and practical experience setting up and maintaining tokens 

Practical knowledge of accessibility practices and standards (e.g. WCAG 2.2)

Explores and embraces new or diverse methods and technologies to improve ways of working and the quality of the output

Required qualifications, capabilities and skills

Proven experience in hands-on design and design system roles, demonstrating high levels of craft and problem-solving in product/service environments

Strong portfolio showcasing user-centered solutions to business and customer challenges Demonstrates how to translate experiences into systems

Solution-oriented and experienced in delivering products with impact. 

Practical understanding of current and emerging tools, practices and technologies relevant to design systems

Experience of system design across digital touchpoints, including native iOS and Android platforms. 

Proficiency in customer centric practices: usability testing, iterative design, and early-stage UX research methods

Expert knowledge of modern design systems, prototyping software, and design tools

Preferred qualifications, capabilities and skills

Bachelor’s degree in Design, HCI, or related field, or equivalent professional experience

Design system experience in Financial Services / Fintech

Proficiency in usability testing, iterative design, and early-stage UX research methods

#ICBEngineering #ICBCareers

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Source: JPMorgan Chase careers

Similar roles