Senior Director, Technology Solutions and Delivery

American College of Obstetricians and Gynecologists
Washington, DC
Hybrid

Who this role is best for

Best suited to experienced technology leaders with expertise in Agile and cross-functional project management working in healthcare or non-profit domains.

Best fit for

  • Experienced technology leaders with a focus on Agile and cross-functional project management
    — “Strong knowledge of Agile and Scrum practices, with the ability to implement and improve Scrum”
  • Candidates with a background in healthcare or non-profit association management
    — “Partner with leaders and staff across ACOG to define business problems, evaluate technical and non-technical options”
  • Individuals who have led multidisciplinary teams and managed through functional leaders
    — “At least 12 years of progressive experience in technology solutions, application delivery, or technology portfolio leadership, including at least seven years leading multidisciplinary teams”

Things to consider

  • Hybrid work arrangement requires regular in-person presence in Washington, DC
    — “This position is considered Hybrid and will need to commute to ACOG's office located in Washington, D.C.”
  • The role demands significant strategic and leadership responsibilities
    — “The role develops leaders and staff, sets priorities, balances capacity, removes barriers”

How to stand out

  • Highlight experience in leading cross-functional teams and managing complex systems
    — “At least 12 years of progressive experience in technology solutions, application delivery, or technology portfolio leadership”
  • Emphasize your track record in implementing and improving Scrum practices across multiple teams
    — “Hands-on experience implementing or improving Scrum across multiple teams strongly preferred”
  • Demonstrate your ability to align technology with organizational priorities and business goals
    — “Partner with leaders and staff across ACOG to define problems, evaluate options, identify solutions and opportunities for innovation”
  • Showcase your skills in vendor management, budgeting, and contract oversight
    — “Manage assigned budgets, resource plans, vendors, and contracts, including vendor evaluation, selection, negotiation”
  • Include examples of process improvement and innovation in your application materials
    — “Identify opportunities for innovation, process improvement, and more effective use of technology”
Pace · SteadyCollaboration · HighAutonomy · HighDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Developed leaders and staff
  • Provided strategic and operational oversight
  • Led implementation of Scrum
  • Managed budgets and resources
Typical background
Experience in technology leadership rolesProven track record in software development and project management

Skills & requirements

Required

Software DevelopmentProject ManagementBusiness AnalysisQuality AssuranceScrumIntakePortfolio ManagementBudget ManagementVendor ManagementContract Management

Preferred

Leadership DevelopmentCross-trainingSuccession PlanningProfessional Development

Stack & domain

Software DevelopmentProject ManagementBusiness AnalysisQuality AssuranceAssociation Management SystemSystem IntegrationsScrumIntakePortfolio VisibilityShared ResourcesDependenciesDelivery RisksTechnologyInnovationOrganizational PlanningDecision-makingBudget ManagementResource PlansVendor EvaluationNegotiationRelationship ManagementPerformance OversightLeadershipCoachingFeedbackPerformance ManagementCross-trainingSuccession PlanningProfessional DevelopmentStrategic OversightOperational OversightProblem DefinitionTechnical And Non-technical OptionsProcess ImprovementTechnology UseDelivery PracticesCross-team IssuesResource ConflictsManagementHealthcare

About the role

Original posting from American College of Obstetricians and Gynecologists via Greenhouse

The Senior Director, Technology Solutions and Delivery leads ACOG’s software development, project management, business analysis, and quality assurance functions and oversees the association management system and system integrations. The role develops leaders and staff, sets priorities, balances capacity, removes barriers, and is accountable for reliable support and effective delivery.

The Senior Director also leads delivery strategy across Technology, including Scrum, intake, portfolio visibility, shared resources, dependencies, and delivery risks. As a senior technology partner, the role works with leaders across ACOG to define problems, evaluate options, identify solutions and opportunities for innovation, and bring Technology into organizational planning and decision-making.

Note: This position is considered Hybrid and will need to commute to ACOG's office located in Washington, D.C.

Supervisory Responsibilities:

This position does have direct supervisory responsibilities, which may include serving as a coach and mentor for those they supervise.

 Duties/Responsibilities:

Oversee the software development, project management, business analysis, and quality assurance functions. Establish expectations, hold functional leaders accountable for performance, and align staffing, skills, and capacity with organizational priorities.

Develop leaders and staff through coaching, feedback, performance management, cross-training, succession planning, and professional development.

Provide strategic and operational oversight of ACOG’s association management system and system integrations, including reliability, support, lifecycle planning, modernization, process simplification, documentation, and knowledge continuity.

Oversee software development and application delivery, ensuring solutions are sustainable, appropriately integrated, and aligned with organizational priorities and architecture, security, accessibility, and quality expectations.

Partner with leaders and staff across ACOG to define business problems, evaluate technical and non-technical options, and identify opportunities for innovation, process improvement, and more effective use of technology.

Own the shared delivery framework across the Technology and Innovation department, providing visibility into priorities, capacity, schedules, dependencies, risks, delivery performance, and outcomes. Establish consistent delivery practices and work with Technology leaders to resolve cross-team issues and resource conflicts.

Lead the implementation and continued improvement of Scrum across Technology, establishing practical standards for roles, ceremonies, backlogs, planning, estimation, and retrospectives while allowing teams to adapt practices to their work.

Oversee Technology intake and portfolio management so requests are understood, routed, and evaluated consistently. Partner with the Vice President, Technology leaders, and other ACOG leaders to recommend priorities and resource allocation based on organizational goals, value, risk, dependencies, and capacity.

Manage assigned budgets, resource plans, vendors, and contracts, including vendor evaluation, selection, negotiation, relationship management, approval of statements of work within delegated authority, and performance oversight.

Perform other duties as assigned to support organizational priorities.

Required Skills/Abilities:

Ability to lead multidisciplinary technology functions through functional leaders, establish performance expectations, develop staff, and align workforce capacity with organizational priorities.

Broad understanding of software development, business analysis, requirements development, quality assurance, testing, release management, production support, enterprise applications, and system integrations.

Strong portfolio and delivery management skills, including intake, prioritization, capacity planning, dependency and risk management, performance reporting, and coordination across multiple teams.

Strong knowledge of Agile and Scrum practices, with the ability to implement and improve Scrum in an environment with shared resources and cross-team dependencies.

Ability to analyze complex business problems, evaluate technical and non-technical options, and identify practical opportunities for innovation and process improvement.

Strong judgment, facilitation, communication, relationship-building, and conflict-resolution skills, with the ability to influence senior and executive leaders.

Strong budget, vendor, contract, and resource-management skills, including vendor evaluation, negotiation, statements of work, and performance oversight.

Education and Experience:

Bachelor’s degree in information technology, computer science, business, or a related field required. Equivalent relevant experience may be considered.

At least 12 years of progressive experience in technology solutions, application delivery, or technology portfolio leadership, including at least seven years leading multidisciplinary teams and managing through other leaders.

Demonstrated experience overseeing technology functions and leading complex, cross-functional initiatives involving multiple internal and external stakeholders.

Experience managing technology budgets, vendors, contracts, statements of work, and external service providers.

Hands-on experience implementing or improving Scrum across multiple teams strongly preferred.

Scrum Master, comparable Agile, or Project Management Professional certification preferred.

Salary Range$145,000—$155,000 USDOur Perks

Paid Parental Leave – Breastfeeding Friendly Workplace –  Flexible work schedule –  Commuting Allowance – Generous Paid Time Off – Holiday Pay – Life Insurance – Community Volunteering Opportunities – Generous 401(k) Company Contributions – Medical, Dental, and Vision Insurance – Learning Opportunities and Tuition Reimbursement – Company-Sponsored Team Outings – and more!

ACOG is an EEO employer committed to providing equal employment opportunities to all applicants and employees. As a federal government contractor and in accordance with applicable laws, regulations, and Executive Orders, the College takes affirmative action to ensure that applicants and employees covered are not discriminated against because of their race, color, religion, national origin, sex (gender), age, disability, pregnancy, marital status, sexual orientation, personal appearance, gender identity or expression, family responsibilities, political affiliation, veteran status, genetic information, or any other characteristic that is protected by applicable law. For more information about your equal employment opportunity rights, please view this poster: EEO is the Law. The College also participates in E-Verify.

Source: American College of Obstetricians and Gynecologists careers (Greenhouse)

Similar roles

More roles at American College of Obstetricians and Gynecologists