Senior Engagement Principal | Software Delivery

Aeratechnology
United States
RemoteCareer-pivot friendly

Who this role is best for

Strong fit for supply chain professionals with enterprise software delivery experience who can navigate both pre-sales and post-sales responsibilities.

Best fit for

  • Candidates with 15+ years of enterprise software implementation experience and supply chain domain expertise
    — “15+ years of experience leading and managing post-sales enterprise software implementation projects”
  • Individuals who can act as a trusted advisor to C-level clients and lead technical project delivery
    — “Single point of contact between the customer, Aera team, as other parties such as consultants and system integrators for all project-related topics - Including C Level Engagements”
  • Professionals experienced in agile methodologies and familiar with ERP systems like SAP
    — “Experience with enterprise IT and software, including ERP (Oracle and SAP), cloud/SaaS, security, mobile, BI, planning systems and execution systems”

Things to consider

  • This role requires global travel and may not be suitable for those with limited mobility or preference for remote-only work
    — “Ability to travel globally”
  • Candidates should be prepared to manage both functional and technical deliverables with equal weight
    — “This position is a player/coach and you will not only own project delivery, but will also contribute to functional and technical deliverables”

How to stand out

  • Highlight your experience as a subject matter expert in supply chain workshops and proposals
    — “Plan and run meetings/workshop with prospects, ranging from early discovery sessions to detailed final presentations as of a formal software evaluation”
  • Emphasize your track record in managing technical teams and delivering complex enterprise software projects
    — “Proven ability to successfully manage technical team members”
  • Showcase your ability to align project scope with client expectations and deliver on time
    — “Keep customers within project scope and on-task”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful deployment of Aera solutions
  • long-term client relationships
  • value delivered to clients
Typical background
15+ years of experience in enterprise software implementation projects

Skills & requirements

Required

Project ManagementCustomer Relationship ManagementSupply Chain KnowledgeEnterprise Software ImplementationCommunicationProblem Solving

Preferred

AIMachine Learning

Stack & domain

PythonReactSupply Chain Subject Matter ExpertCommunicationProject ManagementRelationship BuildingAIEnterprise ITSoftwareSupply Chain Best PracticesMetricsDemandSupplyManufacturingInventoryOrder ManagementLeadershipProblem SolvingTeamworkCustomer ServiceStrategic ThinkingDecision MakingTime ManagementAdaptabilityCuriosityUrgencyTechnical SkillsFinanceHealthcareSupply ChainMachine LearningEnterprise SoftwareIT

About the role

Original posting from Aeratechnology via Lever

Aera Technology is a pioneer in the growing category of Decision Intelligence Platforms and a Leader in the Gartner® Magic Quadrant™ for 2026 – the technology to digitize, augment, and automate decision-making processes with AI and machine learning. Through our AI decision automation platform, Aera Decision Cloud™, we are helping the best-known brands in the world make smarter, faster decisions.

Privately-held and VC-funded, we have a global team of over 400 Aeranauts – and we’re growing. We deliver Decision Intelligence innovation and services that enable enterprises to automate and scale decision making with accuracy and speed. We continue to be the trusted choice of market leaders for our proven ability to generate value and unlock opportunities that were previously unattainable. 

The Senior Engagement Principal is the primary person responsible for the successful deployment of Aera solutions for our customers and ultimately, of the value delivered to our clients. The Senior Engagement Principal builds a long-term client relationship, becoming a “trusted advisor” to senior level executives within the client organization. Together with the Client Partner, the Senior Engagement Principal will contribute to developing existing clients, primarily by defining a roadmap towards  Decision Intelligence.

This position is a player/coach and you will not only own project delivery, but will also contribute to functional and technical deliverables. In addition, you will be instrumental in winning  new customers. The Senior Engagement Principal a key contributor to sales cycles, as a subject matter expert and as the owner of key activities such as customer workshops, RFx responses, demos, POCs, and proposals. You will skillfully navigate both pre-sales and post-sales responsibilities, ensuring a seamless engagement from the first touchpoints to the actual project delivery.

Responsibilities:

Act as supply chain subject matter expert, both during the implementation & pre-sales situations

Work closely with our Product and Technical teams to drive our product improvements and direction

Single point of contact between the customer, Aera team, as other parties such as consultants and system integrators for all project-related topics - Including C Level Engagements

Ensure project requirements are understood by Aera resources and delivered on-time and in accordance with customer expectations and statement of work (SOW)

Manage project resources, track progress via KPIs, and escalate as required

Keep customers within project scope and on-task

Plan and run meetings/workshop with prospects, ranging from early discovery sessions to detailed final presentations as  of a formal software evaluation

Estimate and document project requirements for proposals and SOWs

Become the "face" of Aera and product delivery experience

About You:

15+ years of experience leading and managing post-sales enterprise software implementation projects

Outstanding on-site, customer-facing skills (communication, project management, relationship building, etc.) and a deep sense of urgency in delivering to customer requirements, paired with an acute ability to understand customer needs/pain points and define solutions

Extensive and broad supply chain knowledge, including supply chain best practices and metrics covering all core aspects of supply chain (demand, supply, manufacturing, inventory, order management, etc.)

Experience with enterprise IT and software, including ERP (Oracle and SAP), cloud/SaaS, security, mobile, BI, planning systems and execution systems

Familiarity with supply chain, logistics, and planning software - specifically, SAP and best-of-breed such as JDA, Kinaxis, etc.

Experience with agile project work/scrum methodologies

Experience writing proposals and SOWs

Proven ability to successfully manage technical team members

Ability to travel globally

Experience in the pharmaceutical or CPG vertical is an added bonus

Bachelor’s degree, ideally in Engineering; Master’s degree preferred

Compensation:

Compensation for this position consists of a maximum $222,000 salary + meaningful equity.

Actual compensation offered will vary based on a number of factors including prior experience and location. Equity value is subject to company valuation and vesting requirements.

If you share our passion for building a sustainable, intelligent, and efficient world, you’re in the right place. Established in 2017 and headquartered in Mountain View, California, we're a series C start-up, with teams in Mountain View, San Francisco (California), Bucharest and Cluj-Napoca (Romania), Paris (France), Munich (Germany), London (UK), Pune (India), and Sydney (Australia).  So join us, and let’s build this!

Aera Technology is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, Aera Technology will consider for employment qualified applicants with arrest and conviction records. Aera Technology respects the privacy of your data.  Aera Technology respects the privacy of your data.  Please take the time to read our Candidate Privacy Notice, available here.  

Benefits:

At Aera Technology, we strive to support our Aeranauts and their loved ones through different stages of life with a variety of attractive benefits, and great perks. In addition to offering a competitive salary and company stock options, we have other great benefits available. You’ll find comprehensive medical, vision and dental plans, a 401K plan, flexible paid time off, generous parental leave, and much more. We believe in a flexible working environment, to allow our Aeranauts to perform at their best, ensuring a healthy work-life balance. When you’re working from the office, you’ll also have access to a fully-stocked kitchen with a selection of snacks and beverages.

Source: Aeratechnology careers (Lever)

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