Senior IT Specialist

Weee
La Mirada, CA
On-siteCareer-pivot friendly

Who this role is best for

Geared toward candidates with warehouse IT experience comfortable with designing complex IT infrastructure and managing onboarding/offboarding processes.

Best fit for

  • Candidates with 8+ years of IT and networking experience in warehouse environments
    — “8+ years of relevant work experience in IT and networking”
  • Individuals with technical expertise in deploying and maintaining surveillance and badge systems
    — “Implement and maintain a security camera system & badge system.”
  • Professionals who can create standardized processes and operational procedures for IT systems
    — “Create standardized IT Warehouse processes and operational procedures.”

Things to consider

  • On-call responsibilities include nights and weekends, requiring flexibility and availability
    — “On-Call: Monday - Friday, 5 PM - 9 AM Saturday - Sunday, 9 AM - 9 AM”
  • This role demands independent work without direct supervision
    — “Works independently without supervision”

How to stand out

  • Highlight experience with WMS systems and IT infrastructure design in resume and interviews
    — “Design, document, deploy, install, maintain, and support IT infrastructure”
  • Emphasize skills in creating complex project plans and floor diagrams for IT layouts
    — “Create complex project plans for IT Infrastructure and buildouts”
  • Showcase ability to write SOPs and provide training to non-technical end users
    — “Write SOPs and user manuals and provide IT training to end users.”
Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Provide exceptional Tier 2 IT support for warehouse operations
Typical background
8+ years of relevant work experience in IT and networking

Skills & requirements

Required

Warehouse IT SupportNetwork ManagementIT Asset ManagementWarehouse Badge/alarm System ManagementBarcode & Wi-fi Printer ManagementScanner ManagementTouch Screen ManagementPDA ManagementUPS ManagementIT Infrastructure DesignWarehouse System-related IT Server ManagementIT Training

Preferred

CCNP Or Equivalent

Stack & domain

NetworkingWarehouse NetworksSecurity Camera SystemsBadge SystemsAlarm SystemsPrintersDesktopsLaptopsServersWarehouse Badge/alarm SystemBarcode & Wi-fi PrinterScannerTouch ScreenPDAUPSIT InfrastructureWan/lan NetworksAccess PointsMdf/idfVideo Conferencing SystemsSan/nasSurveillance SystemsSecurity CamerasWarehouse System-related IT ServersStorageApplicationsExcellent Network SkillsExcellent Computer Troubleshooting SkillsExceptional Analytical, Troubleshooting, And Problem-solving SkillsNimble And Patient With Good Communication SkillsWorks Independently Without SupervisionCCNPITWarehouse Management

About the role

Original posting from Weee via Greenhouse

About Weee!

Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food. By partnering with local suppliers, redesigning the value chain and leveraging social buying, Weee! is reshaping the grocery business entirely. You can read more about us on Business Insider, Reuters and TechCrunch.

Weee! is headquartered in Fremont, CA, and is currently available coast to coast with exceptional growth (5x YoY) across geographies, categories and ethnicities. We have raised $800M+ in funding to date from leading investors including Softbank Vision Funds, DST, Blackstone, Tiger Global, Lightspeed Ventures, Goodwater Capital, XVC and iFly. The opportunity now is to join a rocketship as we prepare for the next stage of growth, and an eventual public listing.

This role is onsite 5 days a week in LA Mirada, CA

Senior Warehouse IT Specialist 

As a warehouse IT specialist, you will be responsible for helping us design, deploy, implement, and maintain warehouse networks, security camera systems, badge systems, alarm systems, printers, desktops, laptops, and other IT assets. A successful candidate should have experience in IT project coordination, a solid technical background, and strong organizational and analytical skills.

Responsibilities

Provide exceptional Tier 2 IT support for warehouse operations, including network, laptop/desktop/server, warehouse badge/alarm system, barcode & Wi-Fi printer, scanner, touch screen, PDA, UPS, and other IT-related equipment.

Manage IT equipment inventory, IT assets, and in-house Warehouse Management System (WMS) user access privileges.

Perform Weekly, Monthly, Quarterly, and Yearly IT and Warehouse Inspections.

Inspect, audit, maintain, and repair/replace all IT equipment to ensure it is in good working condition.

Design, document, deploy, install, maintain, and support IT infrastructure, including WAN/LAN networks, Access Points, MDF/IDF, video conferencing systems, SAN/NAS, surveillance systems, security cameras, and warehouse system-related IT servers, storage, and applications.

Manage employee onboarding and offboarding.

Create and design complex floor plans and elevation diagrams for building, MDF/IDF and IT Infrastructure.

Create complex project plans for IT Infrastructure and buildouts.

Create standardized IT Warehouse processes and operational procedures.

Write SOPs and user manuals and provide IT training to end users.

Participate in the local implementation of HQ projects as needed.

Other projects or tasks assigned by IT and Warehouse Managers and/or /Directors

Qualifications

Bachelor's Degree in Computer Science or equivalent

8+ years of relevant work experience in IT and networking

Excellent network skills, such as managing IT server rooms and network switches/firewalls.

Excellent computer troubleshooting skills (Windows, Mac OS).

Possesses exceptional analytical, troubleshooting, and problem-solving skills.

Implement and maintain a security camera system & badge system.

Nimble and patient with good communication skills.

Works independently without supervision

Warehouse-related IT support experience is preferred.

CCNP or equivalent

Work Schedule: 

Office Hours: Monday  -  Friday, 9 AM - 5 PM (Flexible based upon business needs)

On-Call: Monday  -  Friday, 5 PM - 9 AM

Saturday - Sunday, 9 AM - 9 AM

Benefits

Comprehensive health insurance package, including medical, dental, and vision.  PPO/HMO packages

401k, 4% company match

Equity and Bonus 

Vacation, sick and holiday time off

Monthly mobile stipend

Monthly Weee! Points credits

Compensation Range

The US base salary range for this full-time position is $79,000 - $93,000

This role may be eligible to discretionary bonus, incentives and benefits 

Our salary ranges are determined by role, level, and location

The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements.

Weee! is an equal opportunity employer welcoming all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law.  Discrimination or harassment of any kind is not tolerated at Weee!. If you need to inquire about an accommodation or need assistance with completing the application, please email us at applicantaccommodation@sayweee.com.

For more jobs and to find out more about Weee!, visit our career page: https://about.sayweee.com/careers

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Source: Weee careers (Greenhouse)

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