Senior Localization Program Manager

Duolingo
Pittsburgh, PA
On-siteCareer-pivot friendly

Who this role is best for

Best suited to candidates with cross-functional program management experience in consumer app localization, working in a high-growth tech environment.

Best fit for

  • Candidates with cross-functional consumer app localization program leadership experience
    — “building and leading localization programs in a cross-functional consumer app environment
  • Individuals who have scaled automation systems for multilingual content workflows
    — “Drive automation and system improvements to scale from 0-to-1 and beyond
  • Professionals with expertise in translating quality metrics into engineering specifications
    — “Comfort defining goals and metrics and translating insights into actionable engineering requirements

Things to consider

  • Compensation range may not align with prior experience or market benchmarks
    — “The posted range is subject to change in the future

How to stand out

  • Highlight cross-departmental collaboration successes in localization projects
    — “Cultivate relationships with key partners (marketing, product, design, engineering)
  • Quantify improvements in launch speed or quality from past localization programs
    — “improving launch speed, quality, and efficiency
  • Demonstrate experience with Unicode handling and message formats in consumer apps
    — “Familiarity with internationalization engineering concepts such as Unicode handling and message format in consumer apps
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • improving localization throughput and quality
  • developing localization strategy and roadmap
Typical background
experience in localization programs in a consumer app environment

Skills & requirements

Required

Localization StrategyProgram ManagementCross-functional CollaborationMetrics OwnershipTechnology Management

Preferred

Localization Quality FrameworksInternationalization Engineering Concepts

Stack & domain

LocalizationInternationalizationAICMSCAT ToolsCommunicationInfluenceAlignmentConsumer AppLanguage Markets

About the role

Original posting from Duolingo

Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!

At Duolingo, you’ll join a team that cares about finding innovative solutions to complex technical problems, running countless experiments (300+ at a time!) with our massive user base to make data-driven decisions, and educating our users and employees alike. You’ll have limitless learning opportunities, mentorship and collaboration with world-class minds, and a variety of projects with large scopes — while doing work that’s both fun and meaningful. 

Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.

About the role...

Join Duolingo’s Localization team within Scaling Operations to turn complex, high-volume localization work into durable, low-touch systems that scale across our 30+ UI languages. You’ll own the end-to-end programs that bring promising product ideas into long-term, scalable operations, improving launch speed, quality, and efficiency. Working closely with Product, Engineering, Design, Marketing, and language partners, you will help build the systems that keep localization in lockstep with Duolingo’s growth.

🧠  You will...

Drive automation and system improvements to scale from 0-to-1 and beyond, leveraging technology to make localized content production simpler, more repeatable, and more transparent 

Own the metrics for your vertical to improve strategy, decision-making, and prioritization

Cultivate relationships with key partners (marketing, product, design, engineering) to develop a localization strategy and roadmap for your area; develop and socialize best practices and ways of working

Establish workflows and tooling that increase localization throughput and quality across our system.

✅  You have...

Demonstrated experience crafting localization strategy and systems for new features and experiences, in collaboration with product, design, and engineering partners

A track record of building and leading localization programs in a cross-functional consumer app environment

Tech-savviness. You are proficient in managing and scaling workloads using technology, including AI, CMSs, and CAT tools

Excellent communication skills; you influence without authority and align diverse stakeholders to drive decisions

Comfort defining goals and metrics and translating insights into actionable engineering requirements and scalable workflow specifications

⭐  Exceptional candidates will have...

Hands-on experience in localization quality frameworks and ecosystems

Familiarity with internationalization engineering concepts such as Unicode handling and message format in consumer apps

Experience supporting international product growth in emerging or high-complexity language markets

The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!

Salary Range: $142,800—$193,200 USDBenefits: Take a peek at how we care for our employees' holistic well-being with our benefits here.

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Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com.

Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.

By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice.

Source: Duolingo careers

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