Brand Experience Lead, New York

Glossier
New York, NY
On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have experience in creating in-store brand experiences within the beauty or lifestyle industry.

Best fit for

  • Candidates with 6-8 years of experience in experiential marketing or events, especially in beauty, fashion, or culture-driven industries
    — “6-8 years of experience in experiential marketing, events, brand partnerships, or community – preferably within beauty, fashion, lifestyle, or culture-driven industries
  • Candidates with existing relationships in New York's creative communities across art, fashion, music, and wellness
    — “Deep connectivity within New York culture, with existing relationships across creative communities spanning food, art, fashion, music, wellness, design, and emerging talent.

Things to consider

  • The role requires managing relationships with vendors, agencies, and partners, which may demand strong negotiation and coordination skills
    — “Serve as the primary point of contact for partners, vendors, collaborators, and agencies, managing relationships and execution from kickoff through event day
  • There is a need to balance long-term cultural strategy with hands-on event execution, requiring adaptability
    — “Resourceful builder who can move fluidly between big-picture cultural strategy and hands-on execution

How to stand out

  • Highlight your experience in translating cultural trends into in-store brand experiences
    — “Exceptional taste level and cultural intuition - someone who naturally discovers what’s next, understands why it matters, and can translate cultural signals into a brand experience
  • Showcase your ability to manage cross-functional teams and drive alignment across diverse departments
    — “Strategic thinker and creative collaborator who can drive alignment across diverse teams
  • Emphasize your track record in securing local cultural partners to align with brand positioning
    — “Identify and secure culturally relevant partners, collaborators, and community voices aligned with Glossier's positioning across beauty, culture, and community
  • Demonstrate your ability to lead and execute full-cycle event programming with clear timelines and deliverables
    — “Lead the end-to-end strategy and execution of in-store events, activations, and experiential programming, from concept through launch and post-event recap
  • Include examples of how you've built and nurtured communities in previous roles
    — “Demonstrated track record of building and being active in communities
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Evolve the experiential vision for Glossier's NY flagship
  • Lead the end-to-end strategy and execution of in-store events
Typical background
Experience in brand experience and event management

Skills & requirements

Required

Brand ExperienceEvent ManagementCommunity BuildingCultural ProgrammingExperiential MarketingCross-functional Collaboration

Preferred

NYC Cultural Trends

Stack & domain

Brand ExperienceEvent ManagementCommunity BuildingRetailPRMerchandisingStore OperationsDigitalLeadershipProblem-solvingTeamworkBrand ManagementEvent PlanningCommunity Engagement

About the role

Original posting from Glossier via Greenhouse

WHO WE ARE.

Glossier is a people-powered ecosystem, brought to life by engaging online and offline experiences. In 12 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day. We are woven into everyday moments of people’s lives, becoming part of their routines, their self-expression, and their confidence. We are defined not just by what we make, but by how we make people feel and the relationships we build over time. Our north-star values are to be Human, Curious, Playful, and Helpful. We are driven by a shared mission to become the Most Loved Lifestyle Brand in the World.

THE ROLE.

As the Brand Experience Lead, you will be part cultural programmer, part community builder, and part producer. This person will define what Glossier means in New York - making our flagship a place where culture happens, not just where it is reflected. This role is responsible for ideating and delivering in-store activations, events, and experiences that deepen community, drive cultural relevance, and give people a reason to show up, not just shop. You will serve as the connective force between brand, retail, and culture, building authentic relationships on the ground and translating what's happening in the world into moments that bring Glossier to life in NY.

You will partner closely with Retail, Brand, Creative, PR, Merchandising, Store Operations, and Digital teams to ensure a cohesive approach to experiential strategy, and build an always-on programming strategy that transforms the NY flagship into a cultural hub identifying recurring tentpoles, local partnerships, and community moments that give Glossier a meaningful role in the city beyond product launch.

This role reports to the Director, Brand and Integrated Marketing and is an individual contributor role.

EXPECTATIONS.

Evolve the experiential vision for Glossier's NY flagship, reimagining how physical retail builds community, drives cultural relevance, and creates impactful moments 

Lead the end-to-end strategy and execution of in-store events, activations, and experiential programming, from concept through launch and post-event recap

Identify and secure culturally relevant partners, collaborators, and community voices aligned with Glossier's positioning across beauty, culture, and community

Own the experiential and events calendar for the flagship, identifying opportunities tied to brand priorities, store moments, product launches, and cultural trends

Conceptualize and execute activations that bring the brand to life in-store, ensuring thoughtful guest experience, strong brand storytelling, and alignment across all touchpoints

Cultivate and nurture community on the ground, building authentic relationships with local creators, organizations, and cultural communities across NY

Drive seamless cross-functional execution by managing workflows across creative, retail, Comms, talent, legal, and digital; keeping timelines, deliverables, and approvals on track

Lead go-to-market strategy for each experience, ensuring cohesive amplification across owned, earned, and paid channels

Serve as the primary point of contact for partners, vendors, collaborators, and agencies, managing relationships and execution from kickoff through event day

Oversee budgets, contracts, and on-site logistics, ensuring efficient use of resources and high-quality execution

Develop recaps and reporting, tracking performance and distilling insights to inform future experiential strategy

KEY INGREDIENTS.

We know you're here to do great work, raise the bar, and make a meaningful impact, and we're here for that, too. While there's no single path to success, we've found that the key ingredients below set the foundation for doing your best work, thriving in the role, and ultimately making it your own (i.e. successfully bringing this formula to life).

6-8 years of experience in experiential marketing, events, brand partnerships, or community – preferably within beauty, fashion, lifestyle, or culture-driven industries

Exceptional taste level and cultural intuition - someone who naturally discovers what’s next, understands why it matters, and can translate cultural signals into a brand experience

Proven experience designing and executing IRL brand experiences, ideally with a retail or flagship component

Demonstrated track record of building and being active in communities

Deep connectivity within New York culture, with existing relationships across creative communities spanning food, art, fashion, music, wellness, design, and emerging talent.

Identify opportunities for Glossier to act as a platform for local creatives, founders, artists, and communities - bringing their worlds into ours in ways that create mutual value.

Resourceful builder who can move fluidly between big-picture cultural strategy and hands-on execution. Equally comfortable developing a year-long vision and being on-site making the details happen.

Excellent communication and cross-functional project management skills

Strategic thinker and creative collaborator who can drive alignment across diverse teams

Entrepreneurial spirit with a proactive, solutions-oriented approach to problem-solving

Analytical mindset with the ability to translate results into actionable insights

Highly organized and detail-oriented, with strong time management skills

Comfortable working hybrid out of the Glossier NY office

In accordance with the applicable law, the following represents a good faith estimate of the minimum and maximum compensation range for this position:

The estimated annual pay range for this role is $106,000.00 - $138,000.00

There may be future opportunities for continued pay progression based on continued strong performance in the role.

Full-time positions are also eligible for a competitive compensation and benefits package that include medical health insurance, 401K, equity in the form of Restricted Stock Units, Paid Time Off, Short Term and Long Term Disability leave, and a range of other benefits.

Learn more at the Glossier Career page.

Compensation for the role will be determined based on permissible, non discriminatory factors such as a candidate’s qualifications, skills, and experience. 

Click here to view the candidate privacy policy under FAQ's

We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.

Source: Glossier careers (Greenhouse)

Similar roles