Senior Marketing Account Manager

The Agency
Los Angeles, CA
On-siteCareer-pivot friendly

Who this role is best for

Best suited to candidates with luxury real estate experience working in a collaborative, deadline-oriented environment, who can manage agent relationships and lead cross-functional teams.

Best fit for

  • Candidates with luxury real estate experience and strong client management skills
    — “Previous experience working with top tier, high producing agents or luxury clients”
  • Marketing professionals who thrive in cross-functional, international team settings
    — “Desire to collaborate with a team of local, national, and global marketers”
  • Individuals with a proven ability to balance autonomy with team leadership
    — “Lead task groups as a Subject Matter Expert (SME) and Single Point of Accountability (SPOA)”

Things to consider

  • Must be comfortable with in-office work, as the role requires 5 days in the Brentwood office
    — “5 days in the Brentwood office, with the ability to travel to other assigned offices.”
  • The role involves significant responsibility for agent performance and brand strategy
    — “This individual will be responsible for their own book of business, but will function as part of a local and international team of talented marketers.”

How to stand out

  • Highlight experience in creating deadline-driven marketing materials and brand strategies
    — “Active use of our proprietary tech system to create various deadline-oriented marketing materials”
  • Demonstrate leadership experience in training and mentoring others
    — “Marketing training during the onboarding for new agent hires”
  • Showcase your ability to manage complex tasks and maintain quality control
    — “Excellent project/client management skills (managing timelines, prioritization of tasks, quality control)”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Manage relationships with agents
  • Create marketing materials
  • Lead liaison between agents and creative team
  • Mentor marketing account managers
Typical background
5-7 years marketing experienceExperience with top-tier agents or luxury clients

Skills & requirements

Required

Marketing StrategyBrand ManagementClient Relationship ManagementProject ManagementTrainingMentoring

Preferred

Real Estate Industry KnowledgeLuxury Brand ExperienceDesign Principles

Stack & domain

MarketingReal EstateLuxury BrandProprietary Tech SystemDesign PrinciplesCommunicationLeadershipCollaboration

About the role

Original posting from The Agency via Greenhouse

The Agency is a global, boutique real estate brokerage representing a portfolio of properties across the world’s prime markets and celebrated destinations. The Agency is one of the fastest-growing luxury, boutique brands in the world. Our clients and agents benefit from our international team across in-house creative, public relations and technology. The Agency has closed more than $104 billion in real estate transactions since 2011, comprising over 190 offices in 17 countries and counting.

The Position:

The Senior Marketing Account Manager will manage the strategic, day-to-day marketing needs of agents in the West LA markets. Responsibilities range from training agents and encouraging brand adoption to creating listing and brand strategies, all in an effort to move the business of the agent forward. This individual will be responsible for their own book of business, but will function as part of a local and international team of talented marketers.

Essential Job Functions and Responsibilities: 

Manage the relationships with multiple agents, understanding their greatest business needs and how to utilize our marketing tools and resources to meet them

Active use of our proprietary tech system to create various deadline-oriented marketing materials including presentations, listing collateral, and other industry-specific advertising

Lead liaison between local agents and our in-house creative team of designers, digital professionals, and content developers

Lead task groups as a Subject Matter Expert (SME) and Single Point of Accountability (SPOA) 

Review of new listing descriptions and marketing materials for compliance, efficacy, and brand guidelines

Marketing training during the onboarding for new agent hires 

Mentor SoCal Marketing Account Manager(s) to achieve performance goals.

Assume responsibility for Regional Marketing Manager (RMM) duties as needed

Perform other tasks as directed

5 days in the Brentwood office, with the ability to travel to other assigned offices.

Required Skills and Experience: 

Bachelor’s degree

5-7 years marketing experience

Previous experience working with top tier, high producing agents or luxury clients 

Exemplary skills in autonomously handling difficult situations

Real estate industry and/or luxury brand experience a must

Excellent Marketing Acumen

Impeccable grammar, proofreading and copyediting skills

Highly detail-oriented

Excellent project/client management skills (managing timelines, prioritization of tasks, quality control)

Strong written, verbal and interpersonal communication skills across all levels of the organization (internal and client-facing)

Exceptional organization and time management skills; ability to juggle multiple competing priorities

Proven ability to gain trust and respect by consistently demonstrating sound critical-thinking skills and maintaining composure in stressful situations

Exceptional initiative and follow-through skills. Knows what needs to be done and operates with a sense of urgency, focus and discipline

Experience working with design professionals or working knowledge of basic design principles, not required but a plus

Desire to collaborate with a team of local, national, and global marketers

Benefits & Perks:

Equity

Flexible PTO

Professional development budget

Comprehensive health benefits

401(k)

HSAs FSAs

Employee Assistance Program (EAP)

Compensation: $80,000-$90,000 USD

It is the policy of The Agency not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because they are a protected veteran.

Source: The Agency careers (Greenhouse)

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