TECHNICAL OPERATIONS MANAGER (AI & Process)

The Global Talent Co

Poland

Hybrid

Who this role is best for

Strong fit for operations leaders with experience in tech-oriented environments who can drive AI-native workflows and manage cross-functional teams.

Best fit for

Candidates with a background in scaling operations within fast-growing tech or manufacturing firms
— “help build the systems, processes, and operational infrastructure needed for its next stage of growth”
Individuals who have led teams and implemented automation or AI tools in dynamic settings
— “Lead initiatives around automation, AI tools, AI agents, and AI-native workflows”
Professionals with a track record of improving efficiency and profitability through process optimization
— “Take ownership of operational budgets and financial performance, helping improve profitability”

Things to consider

The role requires relocation to Wrocław, with hybrid work arrangements to be discussed later
— “Candidates currently living in Wrocław are encouraged to apply, and candidates based elsewhere in Poland may also be considered if they are open to relocating to Wrocław”
Fluency in English is mandatory, with German or Polish as a potential differentiator
— “Fluent English (C1 or above) is required. German or Polish is a plus.”

How to stand out

Emphasize your ability to take ownership of complex operational challenges and turn them into measurable outcomes
— “Turn complex operational challenges into clear priorities, action plans, and measurable outcomes”
Showcase leadership experience in managing cross-functional teams and improving performance metrics
— “Manage, coach, and develop teams across Design, Warehouse, Assembly, and Service Coordination”
Demonstrate a history of career progression with increasing responsibility and strategic thinking
— “Demonstrated career progression and increasing levels of responsibility”
Quantify past achievements in operational efficiency, profitability, and scalability
— “Take ownership of operational budgets and financial performance”

Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · CompanyLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

leads day-to-day operations
designs and implements operational processes
manages and develops teams
defines and implements operational KPIs
drives strategic operational initiatives

Typical background

3-7+ years of experience in operationshands-on, entrepreneurial mindset

Skills & requirements

Required

Operations ManagementProcess OptimizationAutomationAi-driven OperationsTeam ManagementKPI DefinitionBudget ManagementStrategic InitiativesOperational BottlenecksExecution

Preferred

AI ToolsAI AgentsAi-native Workflows

About the role

Original posting from The Global Talent Co via Ashby

TECHNICAL OPERATIONS MANAGER (AI & PROCESS)
Full-Time | Hybrid | Wrocław, Poland (on-site presence required)
Check out The Global Talent Co.’s talent network: https://www.globaltalent.co/network
About the company
A fast-growing European company that designs and manufactures custom logo signage for businesses across Europe. Founded in 2014, it operates in Germany, Poland and Sweden, and is moving toward AI-driven operations.
The role
We are looking for a hands-on, technically savvy operator to improve and scale how our operations run across Design, Warehouse, Assembly and Service Coordination.
You will lead the teams in these areas while staying close to the work: digging into the data, using AI tools and automation, and building better processes yourself.
What you'll do
Lead, coach and develop the teams across Design, Warehouse, Assembly and Service Coordination.
Analyze how operations run and find where they can be better along the metrics: costs, speed, scale and quality.
Design and implement process improvements, automations and AI-based workflows.
Manage improvement projects from idea to rollout.
Define KPIs and build the reporting to track them.
Work directly with the CEO on the priorities for the company's development.
What we're looking for
3+ years of experience in a tech company, technical product management, technical operations or a similar role.
Technically savvy: you use AI tools in your daily work and have an engineering mindset.
Strong analytical skills: you're comfortable working with data (Excel, SQL, BI tools or similar).
Proven experience improving and scaling processes, and managing projects end-to-end.
A hands-on attitude: you enjoy doing the work yourself, not only delegating it.
A clear communicator who can lead and develop a team while staying hands-on.
Good financial understanding: you're comfortable working with budgets and operational costs.
Fluent English (C1 or above). Polish or German is a plus.
This role is not for you if
You see your role mainly as managing people and delegating, rather than doing hands-on work yourself.
Your background is mainly in traditional production or warehouse management.
Why join
Real ownership over how a growing company operates and scales.
A central role in the company's shift toward AI-driven operations.
Direct work with the CEO, with visible impact from day one.
The opportunity to grow with the company as its operations and team scale.
Location
This role is based in Wrocław and requires regular in-person work at our Wrocław office and operations site. It is not a remote position. You must live in or near Wrocław, or be willing to relocate before starting. The exact office/remote split will be agreed during the interview process.

Source: The Global Talent Co careers (Ashby)