Aimed at experienced cloud platform engineers with a strong background in observability and incident response, who can work collaboratively in a multi-tenant environment in Pune, India.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Veeam Software via Greenhouse
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
About the Role
We are looking for a Senior Platform Engineer to join the Workload team within the Veeam R&D Department. You will own critical observability infrastructure, drive incident response maturity, and help scale proactive support capabilities as operational accountability.
What You’ll Do
Design, build, and maintain observability pipelines using the Elastic Stack (Elasticsearch, Kibana, Fleet) across Azure and AWS workloads
Develop and own SLO/SLI dashboards and error budget reporting for BaaS platform services
Respond to and lead incident response for distributed, multi-tenant cloud workloads; own runbook creation, maintenance, and continuous improvement
Build and refine proactive support tooling, including pattern analysis, tenant correlation dashboards, and baseline deviation alerting, to reduce reactive support burden
Manage and maintain Elastic Fleet agent policies, enrollment health, and log streaming pipelines across Azure and AWS worker fleets
Partner with SRE, R&D, and Proactive Support teams to close observability gaps, including tenant identification workflows and admin portal integrations
Technologies we work with
Elastic Stack — Elasticsearch, Kibana, Elastic Fleet, KQL, Query DSL
Azure Kubernetes Service (AKS), Azure Container Apps, VMs
Azure Security — Entra ID, Managed Identities (user/system assigned), App Registrations, Key Vault
Infrastructure as Code — Azure Bicep, Terraform, or Pulumi
CI/CD — Azure DevOps, GitHub Actions
ITSM tooling — ServiceNow, Salesforce, Jira, Incident.io (for tenant and incident workflows)
What You’ll Bring
8+ years of experience in cloud platform engineering, SRE, or infrastructure roles supporting commercial SaaS products
Deep hands-on experience with Elastic Stack: Building dashboards, writing KQL/Query DSL, managing Fleet
Proven experience operating and troubleshooting distributed, multi-tenant workloads on Azure and/or AWS
Strong understanding of Azure cloud services: AKS, Entra ID, Key Vault, Service Bus, Cosmos DB, Private Endpoints, etc.
Experience with incident response in production cloud environments, including runbook development and post-incident review
Experience with IaC tools (Azure Bicep, Terraform) and CI/CD pipelines (Azure DevOps, GitHub Actions)
Strong scripting skills in Bash, Python, or PowerShell
Ability to work cross-functionally with SRE, product, and customer-facing support teams
Bonus Skills
Familiarity with Veeam Data Platform products
What You'll Get
18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
Private medical coverage for you and up to four dependents
Life, accident, and disability insurance with enhanced coverage
Annual flexible wellbeing allowance for physical and mental wellness
Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
Meal, fuel, and transportation benefits based on work arrangement
Daycare reimbursement and safe cab facility for eligible employees
Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning
Please note: If the applicant is permanently present outside of India, Veeam reserves the right to refuse to consider the application for a job.
#LI-KP1
Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.
Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.
By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.