Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from JPMorgan Chase
You enjoy turning client problems and data into clear product improvements, and you want to learn how payment infrastructure works at serious volume. Join us to build your product skills on products that power the daily payment experience for millions of consumers.
As a Senior Product Associate on the Payments Value-Added Services Platform team, you will help manage and improve a defined set of in-market products, which include network tokenization, account updater, acquirer tokenization, and consumer profiles. You will partner closely with Product Managers and engineering to turn client needs and data into clear requirements, and to deliver improvements that strengthen onboarding and authorization performance.
You will also contribute to our next-generation payment credential platform by supporting one of its delivery workstreams, including requirements, documentation, and testing coordination.
You will work with Product Managers, engineering, operations, card network partners, relationship managers, and clients. This role combines supporting the products we run today with helping build what comes next.
In your first year, you will take ownership of a defined set of products and deliver improvements, and you will support a platform workstream through delivery.
Job responsibilities
Partner with Product Managers to support the roadmap and daily operation of a defined set of in-market tokenization and credential-management products
Write requirements, epics, and user stories with clear acceptance criteria, and maintain a prioritized backlog
Support client onboarding, escalations, and incident follow-through with engineering, operations, and relationship managers
Collaborate with engineering on release planning, production readiness, and testing
Analyze product and client data, such as authorization performance, adoption, and operational metrics, to identify improvements and track outcomes
Maintain product documentation, including developer-facing documentation and FAQs
Support a delivery workstream for the next-generation payment credential platform
Communicate status, risks, and next steps to stakeholders
Required qualifications, capabilities, and skills
3+ years of experience in product management or a relevant domain such as payments, fintech, or technology
Knowledge of the product development life cycle, including discovery and requirements definition
Ability to write clear requirements, epics, and user stories
Working knowledge of data analysis and comfort using data to inform decisions
Strong written and verbal communication, and the ability to work with engineering and cross-functional partners
Bachelor's degree or equivalent practical experience
Some Travel Required
Preferred qualifications, capabilities, and skills
Background in payments, financial technology, or financial infrastructure
Familiarity with APIs, webhooks, and developer-facing documentation
Working knowledge of card payments, including authorization and token lifecycle, and PCI data handling
Experience working with payment integrators, payment orchestration services, or payment credential vault providers, whether as a user, partner, or builder
Experience working in a matrixed organization
Familiarity with AI tooling, such as workflow automation, generative AI tools, or agent-based workflows
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Source: JPMorgan Chase careers