Senior Product Designer, Client-Facing

PhysicsX
New York, NY
On-site

Who this role is best for

A natural match if you have experience in client-facing product design for AI and engineering systems.

Best fit for

  • Candidates with experience in enterprise client delivery and AI-driven product design
    — “5+ years delivering end-to-end design work within consultancy, agency, or enterprise contexts”
  • Candidates who can balance technical feasibility with human-centred design outcomes
    — “Balance usability, performance, and commercial priorities, maintaining focus on solutions that serve both users and clients effectively”
  • Candidates skilled in translating complex technical needs into user-focused design solutions
    — “Translate business and technical needs into actionable design solutions that deliver measurable value”

Things to consider

  • Frequent travel is required, including within the US and to the UK
    — “the ability to travel frequently within the United States and occasionally to the United Kingdom”
  • US citizenship is a mandatory requirement for this role
    — “US citizenship required; must be able to travel regularly for client delivery and collaboration”

How to stand out

  • Highlight direct client engagement and measurable outcomes in your portfolio
    — “Strong examples of complex, data-rich, or AI-driven product design with tangible business and user outcomes”
  • Emphasize your ability to collaborate with engineers and data scientists on complex projects
    — “Work closely with Delivery Leads, Data Scientists, and Simulation Engineers to ensure designs balance innovation with feasibility”
  • Showcase experience with Figma, Adobe Creative Suite, and research platforms like Dovetail
    — “Proficiency in Figma, Adobe Creative Suite, and research platforms such as Dovetail”
  • Demonstrate your ability to lead discovery sessions and stakeholder alignment
    — “Plan and lead workshops, interviews, and contextual research to deeply understand user workflows and align stakeholders around shared goals”
  • Include examples of mentoring or supporting junior designers in client-facing contexts
    — “Provide design direction and support for junior designers in client contexts”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • lead customer delivery engagements
  • conduct discovery and research
  • design for delivery
  • support business development
Typical background
5+ years delivering end-to-end design work within consultancy, agency, or enterprise contexts

Skills & requirements

Required

Product DesignCustomer Delivery EngagementsDiscovery And ResearchDesign For DeliveryCollaboration Across DisciplinesBusiness DevelopmentScalable SystemsUser-centred Delivery

Preferred

Ai-driven Product DesignCommercial Advantage

Stack & domain

FigmaAdobe Creative SuiteDovetailFacilitationPresentationCollaborationCommunicationAIEngineeringManufacturing

About the role

Original posting from PhysicsX via Greenhouse

About us

Re-architecting Engineering for the Age of Intelligence

PhysicsX is the physics AI company for industrials. The company’s mission is to accelerate hardware innovation by overhauling what industrial engineering and manufacturing look like today. PhysicsX is building a new simulation software stack to deliver deep physics AI enablement across the entire engineering lifecycle. The company partners with leading organisations in aerospace & defence, automotive, semiconductors, materials, and energy & renewables, supporting them on some of their most critical and complex challenges. PhysicsX is headquartered in the United Kingdom, with offices in London, New York, and Singapore and an expanding presence in the Bay Area.We’re seeking an exceptional Senior Product Designer, Field Engineering to join our growing US team, based in New York. This role offers the opportunity to work on advanced AI and engineering solutions for enterprise clients, shaping tools that connect deep technical capability with clear, human-centred design.

As a Senior Product Designer, you’ll work closely with customers across industries, travelling regularly to their sites to lead discovery sessions, support our Field Engineering teams, and ensure excellence from concept through to implementation. You’ll collaborate with Field Engineering Leads, Engineers, and Product Managers to simplify complex systems and bring clarity to every stage of delivery.

This role requires US citizenship and the ability to travel frequently within the United States and occasionally to the United Kingdom.

Key Responsibilities

Lead customer delivery engagements: Partner directly with enterprise clients to translate business and technical needs into actionable design solutions that deliver measurable value.

Conduct discovery and research: Plan and lead workshops, interviews, and contextual research to deeply understand user workflows and align stakeholders around shared goals.

Design for delivery: Create pragmatic artefacts such as wireframes, prototypes, and specifications that accelerate implementation and maintain clarity through technical delivery.

Collaborate across disciplines: Work closely with Field Engineering Leads, Data Scientists, and Simulation Engineers to ensure designs balance innovation with feasibility.

Support business development: Contribute to proposals, early-stage discovery, and pre-sales activities, helping identify opportunities where design can create commercial advantage.

Develop scalable systems: Build and maintain design systems and component libraries that enable consistency and efficiency across complex enterprise solutions.

Champion user-centred delivery: Balance usability, performance, and commercial priorities, maintaining focus on solutions that serve both users and clients effectively.

Mentor and elevate others: Provide design direction and support for junior designers in client contexts, helping raise the overall standard of delivery.

Qualifications

Experience: 5+ years delivering end-to-end design work within consultancy, agency, or enterprise contexts, with a proven record of direct client collaboration.

Education: Bachelor’s degree in Design, HCI, Computer Science, or equivalent professional experience.

Portfolio: Strong examples of complex, data-rich, or AI-driven product design with tangible business and user outcomes.

Tools: Proficiency in Figma, Adobe Creative Suite, and research platforms such as Dovetail.

Communication: Excellent facilitation and presentation skills, with the ability to engage confidently with technical and non-technical stakeholders alike.

Bonus: Experience designing for engineering or simulation environments, or familiarity with 3D tools such as Blender, Houdini, or Unity3D.

Eligibility: US citizenship required; must be able to travel regularly for client delivery and collaboration.

Salary Range: $170k - $210k 

What we offer

Build what actually matters

Help shape an AI-native engineering company at a formative stage, tackling problems that genuinely matter for industry and society. This is work with real-world impact - and something you can be proud to stand behind.

Learn alongside exceptional people

Work with a high-caliber, collaborative team of engineers, scientists, and operators who care deeply about doing great work, and about helping each other get better. We come from diverse backgrounds, but we share a commitment to operating at the highest level and addressing some of the most complex challenges out there. If you’re ambitious, thoughtful, and driven by impact, you’ll feel at home.

Influence over hierarchy

We operate with a flat structure: good ideas win - wherever they come from. Questioning assumptions and challenging the status quo isn’t just welcomed, it’s expected.

Sustainable pace, long-term ambition

Building meaningful technology is a marathon, not a sprint. We believe in balancing focused, ambitious work with a life beyond it. Our hybrid model blends time together in our New York office with work-from-home days, giving you the flexibility to work sustainably while staying connected in person.

And it doesn’t stop there …

🚀 Equity options - share meaningfully in the company you’re helping to build.

💰 5% contribution to 401(k) - build long-term security with a strong retirement plan.

🍽️ Free team lunch 1x/week - good food, great company, and space to connect.

🏥 Private health insurance – comprehensive cover for you, offering total peace of mind.

👶 Enhanced parental leave – 3 months full pay paternity and 6 months full pay maternity leave, to provide extra flexibility during the moments that matter most.

☀️ 20 days of Annual Leave (+ Public Holidays) - because taking time to rest matters.

📈 Personal development – dedicated support for learning, development, and leveling up over time.

💪 Gympass / Wellhub (subsidized) – for you and up to 3 family members, supporting both physical and mental wellbeing.

💳 Flexible Spending Account (FSA) – set aside pre-tax dollars for eligible healthcare expenses.

🔎 Watch this space, we’re continuing to build this as we grow…

We value diversity and are committed to equal employment opportunity regardless of sex, race, religion, ethnicity, nationality, disability, age, sexual orientation or gender identity. We strongly encourage individuals from groups traditionally underrepresented in tech to apply. To help make a change, we sponsor bright women from disadvantaged backgrounds through their university degrees in science and mathematics. 

We collect diversity and inclusion data solely for the purpose of monitoring the effectiveness of our equal opportunities policies and ensuring compliance with employment and equality legislation. This information is confidential, used only in aggregate form, and will not influence the outcome of your application. 

Source: PhysicsX careers (Greenhouse)

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