Senior Product Manager

Topline Pro
Brooklyn, NY
On-site

Who this role is best for

Aimed at senior product management professionals with a background in AI and a passion for user-centric innovation, who are comfortable with fast-paced, collaborative, and hypergrowth environments.

Best fit for

  • Candidates with experience in AI product development and a track record of leading high-impact features for user-centric products
    — “Experience building AI-powered products is a plus
  • Individuals who thrive in hypergrowth environments and are ready to take ownership of a product's roadmap and execution
    — “drive outsized customer and business impact
  • Professionals who are adept at cross-functional collaboration and can align priorities across departments like sales and marketing
    — “Successfully ship new features and drive adoption in collaboration with colleagues in sales, marketing, and customer success

Things to consider

  • The role requires a commitment to in-office work in either Boston or New York, despite the flexibility of remote work in some cases
    — “join the tech team in our Boston or New York office
  • This is a leadership role that demands significant ownership and responsibility in a rapidly scaling company
    — “Opportunity to take on significant responsibility and ownership in scaling a product

How to stand out

  • Highlight your experience in leading product roadmaps and delivering customer-impactful features
    — “Discover, plan, and own the roadmap for Topline Pro agentic marketing products
  • Demonstrate your ability to conduct user research and translate insights into product decisions
    — “Deeply understand our customers through continuous user research
  • Showcase your ability to communicate effectively across departments and document progress clearly
    — “Effectively communicate and document progress + learnings across the organization
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • shipped new features
  • driven adoption
  • defined product strategy
Typical background
4+ years of product management experienceuser-centric approach

Skills & requirements

Required

Product ManagementRoadmap OwnershipUser ResearchCollaborationCommunicationData-driven Decision Making

Preferred

Ai-powered ProductsB2B Products

Stack & domain

Product ManagementUser-centricAgile Development PracticesAi-powered ProductsPassionateAmbitiousData-drivenResourcefulClear CommunicatorMarketingCustomer Success

About the role

Original posting from Topline Pro via Ashby

We’re searching for an ambitious Sr. Product Manager to join the tech team in our Boston or New York office to lead a core, agentic product. This person will report directly to the CPO, Erik Ornitz https://www.linkedin.com/in/erikornitz/, and own the roadmap + buildout of this product to drive outsized customer and business impact. This is your chance to join a company that’s not only growing fast, but reshaping an entire industry.

⚡ What you'll do

In this role, you will:

  • Lead product for a dedicated, world class product, design, and engineering pod to build high-impact features that our users love
  • Discover, plan, and own the roadmap for Topline Pro agentic marketing products to empower our pros to grow their businesses faster than ever before
  • Successfully ship new features and drive adoption in collaboration with colleagues in sales, marketing, and customer success
  • Deeply understand our customers through continuous user research and collaboration across the business
  • Effectively communicate and document progress + learnings across the organization
  • Report directly to the Chief Product Officer and work with leadership to define product strategy

🎯 What we’re looking for

  • Experience: Minimum of 4 years of full-time industry experience in product management, with a strong understanding of user-centric, agile development practices. Experience building AI-powered products is a plus.
  • User-centric: Passionate about creating great user experiences and products our customers love
  • Ambitious: Desire to invent new features that change the game for our customers and deliver incredible business impact
  • Data-driven: Dedicated to tracking and measuring performance, using analytics to uncover deep insights, and deploying hypothesis-driven experiments when applicable
  • Resourceful: Willing to get scrappy to validate concepts and deliver results in an early stage environment
  • Clear communicator: Ability to articulate priorities and keep alignment across the organization amidst a hypergrowth environment

🙌 What we offer

  • Full Medical, Dental, and Vision Health Coverage
  • Computer and workspace enhancements
  • 401(k) plan (non-matching)
  • Unlimited vacation, 9 company holidays including election day, and 1 personal volunteer day a year
  • Company-paid Wellhub membership for fitness and wellness
  • Dinner covered with Uber Eats + a stocked kitchen to keep you fuele
  • Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros
  • Fun-filled team that doesn’t take themselves too seriously, including virtual cameos from the team dog mascots Caro and Alta

🏠 ABOUT TOPLINE PRO

We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.

Topline Pro was co-founded by Nick Ornitz https://www.linkedin.com/in/nick-ornitz-766935a5/ (CEO) and Shannon Kay https://www.linkedin.com/in/shannonekay/ (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024 https://www.prnewswire.com/news-releases/topline-pro-named-to-2023-smbtech-50-301805646.html.

We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.

We believe "great candidates" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.

Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.

Source: Topline Pro careers (Ashby)

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