Senior Product Manager - User Platform

Spotify
London, United Kingdom
Hybrid

Who this role is best for

Candidates with experience in identity and access management and a background in consumer product development will find this role's focus on session management and cross-functional collaboration compelling.

Best fit for

  • Candidates with a background in identity and access management and cross-functional collaboration experience
    — “User Platform builds the identity and access capabilities that help people use Spotify safely and easily.”
  • Individuals who have led product initiatives across clients, devices, and partner ecosystems
    — “Work across client, device, and partner teams to understand different needs, align priorities, and carry improvements through delivery and adoption.”
  • Candidates with a track record of balancing user experience with security and privacy in product design
    — “Improving how sessions are established, maintained, and ended, balancing reliable access with account protection, privacy, and user control.”

Things to consider

  • Some in-person meetings are required despite flexible work options
    — “There will be some in person meetings, but still allows for flexibility to work from home.”
  • The role may require adapting to different technical and business priorities across teams
    — “You have led work across teams with different priorities and can build productive relationships with technical and business partners.”

How to stand out

  • Highlight experience in shaping session management and access control for consumer platforms
    — “Define the product vision, strategy, and roadmap for session management across Spotify’s clients, device types, and strategic partner integrations.”
  • Demonstrate ability to translate complex technical decisions into clear product strategies
    — “You can reason through technical trade-offs with engineers and translate complex product and technical decisions into clear language for different audiences.”
  • Showcase examples of using data and user feedback to drive product improvements
    — “Use research, data, and feedback from users and developers to identify access friction and prioritize improvements with the greatest potential impact.”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Defined product vision and strategy
  • Improved session management
  • Partnered with engineering and design
Typical background
Several years of product management experienceExperience in consumer products or identity and access

Skills & requirements

Required

Product VisionUser ExperienceTechnical Product StrategyCross-functional CollaborationUser Research

Preferred

Identity And Access ManagementConnected Devices Experience

Stack & domain

Product VisionStrategyRoadmapSession ManagementAccess CapabilitiesIdentityAccessConsumer ExperienceTechnical Product StrategyEngineeringDesignResearchInsightsSecurityClientsPartnershipsSession And Access CapabilitiesApisClient ComponentsDocumentationIntegration GuidanceSuccess MeasuresAccess QualityUser FrictionDeveloper ExperienceAdoptionTechnical Trade-offsPrivacyDataFeedbackAccess FrictionImprovementsSession EstablishmentMaintenanceEndDevice ConnectionSession TransferPartner AuthorizationConsentProduct And User Experience JudgmentWorking With DesignResearch And DataTest AssumptionsMeasure ImpactMake Sound DecisionsLead WorkCross TeamsDifferent PrioritiesBuild Productive RelationshipsTechnical And Business PartnersProduct ManagementConsumer ProductsIdentity And AccessConnected DevicesDeveloper ProductsPartner IntegrationsAuthorizationClient BehaviorConsent FlowsEnd-user

About the role

Original posting from Spotify via Lever

The Platform team creates the technology that enables Spotify to learn quickly and scale easily, enabling rapid growth in our users and our business around the globe. Spanning many disciplines, we work to make the business work; creating the infrastructure, tooling, frameworks, and capabilities needed to welcome a billion customers.

User Platform builds the identity and access capabilities that help people use Spotify safely and easily. We’re looking for a Senior Product Manager to shape how people access Spotify and stay connected across our apps, devices, and strategic partner integrations. You’ll focus on session management - how Spotify recognizes someone after they sign in, maintains their access, and enables them to connect or disconnect devices and applications.

You’ll bring together consumer experience and technical product strategy, working closely with engineering, design, research, insights, security, and teams responsible for Spotify’s clients and partnerships. Your decisions will help people get to the experiences they want, stay in control of their access, and use Spotify with confidence.

What You'll Do:

  • Define the product vision, strategy, and roadmap for session management across Spotify’s clients, device types, and strategic partner integrations.
  • Use research, data, and feedback from users and developers to identify access friction and prioritize improvements with the greatest potential impact.
  • Improve how sessions are established, maintained, and ended, balancing reliable access with account protection, privacy, and user control.
  • Shape device connection, session transfer, and partner authorization experiences, including clear consent when an app requests access or additional capabilities.
  • Partner with engineering to make session and access capabilities reusable and easier to adopt through APIs, client components, documentation, and clear integration guidance.
  • Work across client, device, and partner teams to understand different needs, align priorities, and carry improvements through delivery and adoption.
  • Define success measures for access quality, user friction, developer experience, and adoption, connecting those measures to meaningful user and business outcomes.
  • Make thoughtful trade-offs between immediate experience improvements, long-term technical investment, security, and privacy while providing teams with clear direction and context.

Who You Are:

  • You have several years of product management experience and can demonstrate how products you’ve shipped improved outcomes for users or developers.
  • You have experience working on consumer products, identity and access, connected devices, developer products, or partner integrations.
  • You understand how technical capabilities such as session management, authorization, APIs, client behavior, or consent flows can shape the end-user and developer experience.
  • You have strong product and user experience judgment and enjoy working with design, research, and engineering to make complicated interactions easier to understand and use.
  • You can reason through technical trade-offs with engineers and translate complex product and technical decisions into clear language for different audiences.
  • You use research and data to test assumptions, measure impact, and make sound decisions when evidence is incomplete.
  • You have led work across teams with different priorities and can build productive relationships with technical and business partners.
  • You can turn an ambiguous problem into a clear strategy, make difficult prioritization decisions, follow through on delivery, and contribute to an inclusive and collaborative product community.

Where You'll Be:

  • This role is based in London or Stockholm
  • We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

Source: Spotify careers (Lever)

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