Senior Product Program Manager, Roadmap Planning & Program Management

Airbnb
San Francisco, CA
On-site

Who this role is best for

Experienced product-focused program managers with cross-functional leadership skills and a background in scaling global software initiatives will find this senior role at Airbnb highly strategic and impactful.

Best fit for

  • Candidates with 13+ years of experience in managing global software product programs across cross-functional teams
    — “13+ years of experience in a combination of program management, product management, or business operations managing sophisticated software product programs from end to end
  • Individuals who can translate strategic vision into detailed execution and influence executive-level stakeholders
    — “strategically partnering with key stakeholders to shape Airbnb’s future
  • Candidates with a strong grasp of consumer, technology, and design dynamics in a fast-paced environment
    — “Expert collaborator that is able to understand consumer, technology, and design

Things to consider

  • Geographic restrictions apply, limiting eligibility to specific states in the US
    — “the successful applicant will need to be based in San Francisco-Bay Area, CA
  • The role is not open to remote candidates in certain states, even if they are US-based
    — “employees cannot be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware And Rhode Island

How to stand out

  • Highlight your experience in delivering complex software products at scale with cross-functional teams
    — “Demonstrated ability of shipping software products at global scale having overcome a variety of challenges
  • Emphasize your track record in building strategic program plans tailored to specific initiatives
    — “Critical thinking skills to develop bespoke program plans that are custom to the needs of the specific program
  • Showcase your ability to simplify complex topics through clear communication
    — “World-class communicator that can simplify the complex
  • Demonstrate your skill in proactively identifying and mitigating risks in fast-paced environments
    — “Anticipates upcoming risks and issues and develops risk mitigation strategies proactively in a fast pace environment
  • Demonstrate your ability to influence business leaders at the executive level
    — “Proven ability to build strong relationships and be a trusted agent for change with business leaders (up to the executive level)
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · CompanyLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Drive successful delivery of the company’s priority products
Typical background
13+ years of experience in program management or product management

Skills & requirements

Required

Program ManagementCross-functional CollaborationRoadmap Planning

Preferred

Product MarketingEngineering

Stack & domain

Program ManagementProduct ManagementBusiness OperationsSoftware Product ProgramsCross-functional CollaborationRisk MitigationCommunicationProblem-solvingInfluencingStrategic ThinkingTeamworkProduct DevelopmentRoadmap Planning

About the role

Original posting from Airbnb

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

*Multiple openings available*

The Community You Will Join: 

The Roadmap Planning & Program Management team sits at the intersection of strategy and execution with the aim of planning and delivering the company’s priority products while providing executives the visibility and input they require to guide bi-annual releases.

You will be involved in driving impact on the company roadmap and scaling product-focused program management. As our team grows, we are at the heart of the cross-functional collaboration that connects leaders across design, product marketing, engineering, supply, marketing, operations and other teams. Together, we drive the successful delivery of our roadmap while strategically partnering with key stakeholders to shape Airbnb’s future.

The Difference You Will Make:

Program Managers drive key activities across several functions in the organization including design, engineering, product marketing, marketing, operations, and more. It is a highly leveraged role that aims to improve the quality and velocity of work across cross-functional, product development teams by acting as a “force multiplier”. They get things done by bringing clarity out of chaos, diving into the details, and communicating clearly and in a timely manner. They're good at building relationships, motivating others with vision, and persuading with data. Success in this role is defined by your ability to make an impact with your critical thinking, attention to detail, ability to zoom out and see the big picture, and influencing key stakeholders.

A Typical Day: 

Partners with engineering, product marketing, design, community support, and other cross functional teams to deliver software product programs with the highest quality and on schedule

Understands dependencies across functions to optimize the overall system and deliver the highest quality offerings at scale 

World-class communicator that can simplify the complex 

Anticipates upcoming risks and issues and develops risk mitigation strategies proactively in a fast pace environment

Brings an experienced product mindset to tie strategy and execution together 

Develops program plans that are unique to each initiative and require strategic thinking 

Operates at a variety of altitudes by tailoring communication style and approach 

Expert collaborator that is able to understand consumer, technology, and design

Goes beyond status reporting to drive issues to resolution 

Understands best practices, drives improvements, and focuses on simplification

Your Expertise:

13+ years of  experience in a combination of program management, product management, or business operations managing sophisticated software product programs from end to end in a creative-led, fast paced environment

Strong product and/or technology experience including product management or engineering (software preferred) 

Demonstrated ability of shipping software products at global scale having overcome a variety of challenges

Critical thinking skills to develop bespoke program plans that are custom to the needs of the specific program 

World-class verbal and written communication skills that can simplify complex topics 

Exceptional influencing and presentation skills 

Proven ability to build strong relationships and be a trusted agent for change with business leaders (up to the executive level)

Track record for successfully managing ambitious and operationally complex projects with cross-functional teams across product development, product marketing, design, marketing, and operations 

Expertise in using program management tools such as Airtable, Asana, Jira, Smartsheets, etc.

Thrives in ambiguity in a fast-paced, hyper-growth organization

Your Location:

Due to the nature of this position, the successful applicant will need to be based in San Francisco-Bay Area, CA to be able to conduct their work. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware And Rhode Island. This list is continuously being updated, please check back with us if the state you live in is on the exclusion list.  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. 

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.  

Pay Range$212,000—$265,000 USD

Source: Airbnb careers

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