Candidates with experience in cloud-based integration solutions and a background in B2B Integration or EDI will find this remote Senior Project Manager role with a focus on cross-functional collaboration and AI fluency.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Cleo (US) via Greenhouse
Cleo’s Professional Services Project Management Office (PMO) is looking for a Senior Project Manager to support and be a part of our organization’s continued growth! The ideal candidate can present a successful record of delivering cloud-based, integration-focused solutions to external customers, with bonus points for B2B Integration and/or EDI experience. The Senior Project Manager will coordinate closely with both customer and internal teams and be responsible for the successful implementation of Cleo products and services. You will work closely with cross-functional teams on approved projects and ensure delivery outcomes are achieved within scope, schedule, budget, and quality constraints. The Senior Project Manager must feel comfortable working with Executive and Senior Leadership, Client Stakeholders, and Implementation Engineers. You will be a great fit if you are organized, possess a strong project management mindset with technical chops, stellar communication skills, and a readiness to grow and be challenged as part of a high-performing team.
Essential Duties & Responsibilities
Manage a portfolio of projects including efforts tied to strategic accounts
Deliver value to our customers by owning project delivery outcomes from kickoff to closure for customer-facing solutions
Communicate regularly with project stakeholders on status, schedule, budget, and risk factors through each project phase
Conduct project kickoffs, planning sessions, and regular delivery meetings
Lead teams consisting of implementation engineers and influence everyone around you to deliver positive results for both Cleo and our customers
Understand and communicate the value of Cleo’s solutions to our customers
Thrive on assuming ownership for all project deliverables and outcomes
Support organizational growth by following best practices related to time accounting, forecasting, and budgetary management
Effectively communicate all project activities and needs with the customer and liaise with implementation engineers and other departments that support your projects
Help shape a growing and results-focused PMO with your delivery experience and strong project management skillset
AI Fluency Competencies
Apply AI across the project lifecycle: decide where AI can accelerate work (project plans, kickoff agendas, meeting notes, status reports, risk logs, action tracking) and where human judgment, customer relationships, and personal accountability must lead
Help shape the PMO’s AI practices by piloting, documenting, and sharing repeatable AI workflows, templates, and prompts that improve delivery consistency and efficiency, and measuring their impact
Stay curious and current on AI capabilities, and speak credibly with customers about how AI and automation are transforming B2B integration and how Cleo’s solutions fit into that picture
Prerequisites
Bachelor’s degree in Computer Science, Management Information Systems, or related field
5+ years of work experience in Project Management with a desire for continued growth in the profession
Project Management Professional (PMP) certification preferred
Prior experience with EDI, MFT, data movement, or file transfer technologies highly preferred
Experience managing resources, schedules, and budgets within Project Portfolio Management (PPM) or related software tools
Must be well organized and detail-oriented
Demonstrated experience delivering cloud-based technology solutions
Exceptional stakeholder management and executive presentation skills
Skilled in interacting and coordinating across multiple business and technical teams
Ability to manage a portfolio of multiple customer projects concurrently
Willingness to travel 15% to visit customer sites and operations, meet partners, attend industry events, and join team planning sessions.
A few things we offer
Compensation Range - $110,000 - $130,000
Great Healthcare + Dental + Vision
Flexible PTO
Culture of support, encouraging Life-Work balance
401k match
FSA and HSA options
Employee Assistance Program
Paid Parental Leave
Remote work environment
Representing a company with 4,000+ clients and a 99% retention rate
Accelerated title and salary growth potential
A fun and energetic work environment that makes you excited to go to work every day
We use artificial intelligence (AI) tools to assist in certain stages of our recruitment process, such as resume screening and candidate matching. These tools are designed to support fair and consistent evaluations. If you have questions about this process or would like to request an alternative assessment method, please contact us at hr@cleo.com.
Cleo Communications US, LLC is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.
Source: Cleo (US) careers (Greenhouse)