Senior Project Specialist, Retail Design

WHOOP
Boston, MA
On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have experience in retail design coordination and managing cross-functional teams.

Best fit for

  • Candidates with a background in translating creative concepts into project plans for physical products
    — “Partner with Retail Experience and Visual Merchandising Designers to translate creative concepts into actionable project plans
  • Individuals who have managed multiple projects in fast-paced environments with cross-functional teams
    — “manage multiple concurrent projects while balancing competing priorities in a fast-paced environment
  • Candidates with expertise in industrial design or consumer product development and vendor coordination
    — “Experience supporting industrial design, consumer products, hardware, or other physical product development organizations

Things to consider

  • The role requires relocation to Boston, MA if necessary for in-office work
    — “The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office
  • Candidates must be committed to using AI tools effectively in their daily tasks
    — “Strong commitment to embracing and leveraging AI tools in day-to-day tasks

How to stand out

  • Highlight experience in managing physical product development from concept to production readiness
    — “from early concept development through production readiness
  • Showcase your ability to influence teams without direct authority through collaboration examples
    — “the ability to influence cross-functional teams without direct authority
  • Demonstrate proficiency with tools like Smartsheet, Asana, or Airtable for project management
    — “Experience using project management tools such as Smartsheet, Asana, Airtable, Monday.com
  • Emphasize your track record in aligning design activities with retail schedules and milestones
    — “keep design activities aligned with retail development schedules
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • actionable project plans
  • design milestones
  • project schedules
  • risk management
  • operational processes
Typical background
4-7 years of experience in project coordination, project management, design operations, product development

Skills & requirements

Required

Project CoordinationCross-functional CollaborationProject Management ToolsOperational WorkflowsStakeholder Management

Preferred

AI Tools

Stack & domain

Project CoordinationProject ManagementDesign OperationsProduct DevelopmentAI ToolsOrganizationalCommunicationStakeholder ManagementRetail DesignIndustrial DesignConsumer Products

About the role

Original posting from WHOOP via Ashby

At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.

WHOOP is seeking a Senior Project Specialist, Retail Design to drive planning, coordination, and operational excellence across the retail design portfolio. As a trusted partner to the retail design team, you will bring structure, visibility, and consistency to design initiatives from early concept development through production readiness, enabling designers to focus on creating exceptional products. You will collaborate across Product Development, Engineering, Brand, Operations, and external partners to ensure design programs stay aligned, risks are proactively managed, and projects are delivered with excellence.

RESPONSIBILITIES

  • Partner with Retail Experience and Visual Merchandising Designers to translate creative concepts into actionable project plans, ensuring alignment across stakeholders, budgets, and production requirements.
  • Coordinate operational support for design teams, including prototype builds, vendor logistics, and purchase orders.
  • Drive cross-functional collaboration with Design, Brand, Marketing, Operations, and external partners to keep design activities aligned with retail development schedules.
  • Manage the retail design portfolio by tracking design milestones, maintaining project schedules, and identifying risks or dependencies across concurrent initiatives.
  • Develop and maintain project management tools, dashboards, and reporting to improve visibility and execution efficiency.
  • Establish and implement scalable processes, documentation standards, and operational workflows to enhance organization across the Retail Design team.
  • Facilitate clear communication, project updates, and milestone reviews to ensure stakeholder alignment throughout the project lifecycle.

QUALIFICATIONS

  • 4–7 years of experience in project coordination, project management, design operations, product development, or a related field.
  • Experience supporting industrial design, consumer products, hardware, or other physical product development organizations.
  • Demonstrated ability to manage multiple concurrent projects while balancing competing priorities in a fast-paced environment.
  • Strong organizational, communication, and stakeholder management skills, with the ability to influence cross-functional teams without direct authority.
  • Experience partnering with creative teams and translating iterative design work into actionable project plans.
  • Experience coordinating with external vendors, fabricators, production partners, or agency partners.
  • Experience using project management tools such as Smartsheet, Asana, Airtable, Monday.com http://Monday.com, Jira, or similar platforms.
  • Strong analytical mindset with a passion for improving operational processes, planning, and portfolio visibility.
  • Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.

This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.

Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility

The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.

At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.

The U.S. base salary range for this full-time position is $80,000-$110,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.

In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.

These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Source: WHOOP careers (Ashby)

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