Senior QA Engineer

Pushpay
Auckland, New Zealand
On-siteCareer-pivot friendly

Who this role is best for

Best suited to candidates with 5+ years of QA experience in SaaS or product environments, working in Auckland with a focus on system-level thinking and collaboration across disciplines.

Best fit for

  • Candidates with 5+ years of QA experience in SaaS or product environments and a track record of system-level testing and risk analysis
    — “You’ll likely bring 5+ years of QA or software testing experience, in a SaaS or product environment.”
  • Individuals who can think beyond the happy path and have a deep understanding of customer impact and system behavior
    — “Think beyond the happy path and explore how things could fail.”
  • Candidates who are comfortable with cross-functional collaboration and can communicate effectively with engineers, designers, and product teams
    — “Communicates clearly and works well across disciplines.”

Things to consider

  • This role requires valid working rights for New Zealand and is not open to remote candidates.
    — “We are looking for people with valid working rights for NZ, and aware that this role is based in Auckland and is NOT a remote or a fresh Graduate level opportunity.”
  • The role is not focused on automation, but rather on investigative and risk-based testing approaches.
    — “We care much more about how you think — your curiosity, judgement, creativity and ability to investigate risk.”

How to stand out

  • Highlight your ability to identify hidden risks and prioritize testing based on business impact.
    — “Is naturally curious about how software works.”
  • Emphasize your experience in testing both front-end and back-end systems in a SaaS environment.
    — “Test across front-end and back-end systems.”
  • Demonstrate your capacity to mentor others and improve testing practices within a team.
    — “Improve testing practices, documentation and ways of working.”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Identify and mitigate risks in software development
  • Contribute to testing practices and documentation
Typical background
5+ years of QA or software testing experience

Skills & requirements

Required

Software TestingDefect InvestigationRisk AnalysisCustomer Impact AssessmentCross-discipline Collaboration

Preferred

AutomationPlaywrightPostman

Stack & domain

QA Or Software TestingJiraConfluencePlaywrightPostmanCuriosityJudgementCreativityAbility To Investigate RiskCommunicationSaasProduct Environment

About the role

Original posting from Pushpay via Greenhouse

Senior QA Engineer

Some QA engineers test what’s in front of them.

The really good ones ask:

What could go wrong? What haven’t we thought about? How does this affect the wider system — and the customer?

That’s the kind of Senior QA Engineer we’re looking for.

You’ll sit within an engineering team, and work closely with Software Engineers, Product, Design and SRE across both front-end and back-end testing.

This is a hands-on role. You’ll be involved early, helping the team think through quality before something reaches production, as well as investigating issues, supporting triage and helping decide where testing effort matters most.

We’re not overly focused on automation. We care much more about how you think — your curiosity, judgement, creativity and ability to investigate risk.

What you’ll be doing

Test across front-end and back-end systems.

Get involved early to identify risk, assumptions and gaps.

Think beyond the happy path and explore how things could fail.

Understand the customer and prioritise testing based on impact and business value.

Investigate defects deeply, following clues and testing hypotheses.

Analyse and triage issues raised by customers and internal teams.

Look at the whole system, not just the ticket in front of you.

Help keep important quality issues visible and prioritised.

Improve testing practices, documentation and ways of working.

Share your knowledge and help mentor less experienced team members.

What we’re looking for

You’ll likely bring 5+ years of QA or software testing experience, in a SaaS or product environment.

More importantly, you’ll be someone who:

Is naturally curious about how software works.

Enjoys finding the unexpected.

Thinks in terms of risk, systems and customer impact.

Knows how to investigate, not just execute test cases.

Can move comfortably between front-end behaviour and back-end logic.

Communicates clearly and works well across disciplines.

Brings creativity and pragmatism to testing.

You’ll be comfortable with Jira and Confluence. Experience with Playwright and Postman is useful, but not essential.

Automation is welcome, but this is not an automation-first role.

We’d rather hire someone who asks the right questions, spots the hidden risks and understands what quality really means for the customer.

If that sounds like you, we’d love to talk.

Please note: We are looking for people with valid working rights for NZ, and aware that this role is based in Auckland and is NOT a remote or a fresh Graduate level opportunity.

Applications that do not meet this criteria will not be considered for this role. 

Source: Pushpay careers (Greenhouse)

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