Strong fit for candidates with deep process improvement experience who lead cross-functional teams and align with federal government workflows.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Blackcanyonconsulting via Greenhouse
Overview
Black Canyon Consulting (BCC) is searching for a Senior Reengineering Specialist to lead complex business process reengineering and workflow modernization initiatives across programs, offices, and organizational functions. The Senior Reengineering Specialist will work with leadership, stakeholders, and technical teams to evaluate current operations, redesign processes, identify opportunities for automation, and support implementation of scalable and sustainable improvements.
Job Description
The Senior Reengineering Specialist will serve as a senior technical lead responsible for planning, directing, and executing process reengineering initiatives. This position will conduct comprehensive reviews of current-state workflows, lead discovery workshops, identify root causes of operational inefficiencies, and design improved future-state processes.
The Senior Reengineering Specialist will also evaluate automation and digital solutions, develop high-quality operational documentation, lead pilot testing, analyze process performance, and coordinate implementation and scaling of redesigned workflows. This position will provide direction to junior staff and ensure the accuracy, consistency, and quality of reengineering deliverables.
Required Skills
8+ years of relevant professional experience
Experience leading business process reengineering or process improvement initiatives
Experience conducting comprehensive current-state (“as-is”) workflow assessments
Experience designing future-state (“to-be”) workflows
Experience leading stakeholder discovery workshops and process review sessions
Experience developing end-to-end process maps
Strong root cause analysis and problem-solving skills
Experience identifying delays, handoff failures, bottlenecks, redundant activities, and administrative burden
Experience evaluating automation, digital forms, workflow tools, or other technology-enabled process improvements
Experience developing SOPs, workflow charts, roles and responsibility matrices, templates, job aids, and communication materials
Experience leading pilot testing and evaluating process performance metrics
Experience coordinating implementation and scaling of redesigned business processes
Ability to provide direction and quality oversight to junior team members
Strong facilitation, analytical, documentation, and communication skills
Ability to ensure work aligns with applicable policies, internal controls, and regulatory requirements
Desired Skills
Experience supporting federal government or similarly regulated organizations
Experience leading cross-functional or enterprise-wide process transformation initiatives
Experience with business process reengineering methodologies
Experience developing and evaluating operational performance measures
Experience supporting organizational change management and stakeholder adoption
Experience evaluating workflow automation and digital transformation technologies
Experience developing governance or quality standards for process improvement deliverables
Job Responsibilities
Plan, direct, and execute business process reengineering initiatives
Lead comprehensive assessments of existing (“as-is”) workflows
Facilitate discovery workshops and stakeholder process reviews
Map end-to-end processes across programs, offices, and organizational functions
Identify root causes of delays, handoff failures, bottlenecks, redundant activities, and operational inefficiencies
Design robust future-state (“to-be”) workflows
Streamline approval pathways and reduce unnecessary manual activities
Improve clarity of roles, responsibilities, ownership, and process handoffs
Evaluate and recommend automation, digital forms, approval tools, and supporting technologies
Develop SOPs, workflow charts, roles and responsibility matrices, templates, job aids, and communication materials
Lead pilot testing of redesigned workflows
Define and analyze process performance metrics
Refine workflows based on operational results and user feedback
Coordinate implementation and scaling of redesigned workflows across organizational units
Ensure solutions comply with applicable policies, internal controls, and federal requirements
Provide direction and guidance to junior staff
Review reengineering deliverables for clarity, accuracy, consistency, and quality
Benefits and Salary
We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, and tuition reimbursement.
If you enjoy being a part of a high performing, professional service and technology focused organization, please apply today!