Senior Renewal Sales Specialist I - Night Shift (5:30 PM to 2:30 AM)

Rubrik Job Board
Bangalore, India
On-site

Who this role is best for

Aimed at experienced sales professionals with a background in SaaS and global customer management who can work night shifts and coordinate with cross-functional teams.

Best fit for

  • Candidates with 5+ years in SaaS renewals and global customer experience
    — “5+ years of experience in Renewals/ Account Management/ Sales/ Customers Success in SaaS”
  • Professionals with a track record in managing renewal pipelines and forecasting
    — “Proactively manage your individual forecast i.e for CQ +1, update renewal sentiment and renewal opportunity stage progression in CRM”

Things to consider

  • Night shift hours may not be suitable for all candidates due to the demanding schedule
    — “Shift : 5:30 PM to 2:30 AM (IST)”

How to stand out

  • Highlight your experience managing global customer renewals in your resume and interview responses
    — “Rubrik is looking for an experienced Renewal Specialist for US & EMEA Regions based out in our Bangalore office”
  • Demonstrate your ability to coordinate with multiple internal teams during sales cycles
    — “excellent communication, coordination with cross-functional teams such as, Account Executives, Renewal Operations, Channel Team, Legal, Customer Success, Finance and others”
  • Showcase your track record in meeting sales quotas and managing pipelines in CRM systems
    — “Responsible for meeting Quarter on Quarter Renewal Quota & ACV Plan”
  • Emphasize your skills in product usage reviews and risk mitigation for customer renewals
    — “Conduct product usage & account review for your customers and coordinate internally with the Sales, Support & Customer Success team to help in mitigating any potential renewal risk”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • met renewal quotas
  • negotiated renewals
  • managed renewal pipeline
Typical background
renewal managementsales

Skills & requirements

Required

Renewal ManagementSalesCustomer SuccessAccount ManagementCRM Management

Preferred

Cloud Data ManagementChannel Ecosystem

Stack & domain

RenewalsAccount ManagementSalesCustomer SuccessChannel ManagementCloud Data ManagementData SecuritySaasNegotiationCRMProduct UsageAccount ReviewForecastingPipeline HygieneCoordinationCross-functional TeamsCommunicationTeamworkPrioritizationAdaptabilityProblem-solvingCustomer ServiceLeadershipIndependence

About the role

Original posting from Rubrik Job Board

Location : Bangalore

Shift : 5:30 PM to 2:30 AM (IST)

Rubrik is looking for an experienced Renewal Specialist for US & EMEA Regions based out in our Bangalore office.

As a Renewal specialist, you will own & manage a renewal book of business for existing accounts customers across US and EMEA regions and is primarily responsible to ensure successful and on-time renewals.

To be successful in this role requires excellent communication, coordination with cross-functional teams such as, Account Executives, Renewal Operations, Channel Team, Legal, Customer Success, Finance and others. 

This is an ideal opportunity for someone who wants to be part of one the fastest-growing cloud data management and data security SaaS companies and have prior experience in Sales, Customer Success & Account/Channel Management.

What You’ll Do:

Responsible for meeting Quarter on Quarter Renewal Quota & ACV Plan.

Responsible for negotiation and driving incremental standard uplift on renewals. 

Own, manage and review your current & upcoming renewal pipeline periodically in CRM. 

Conduct product usage & account review  for your customers and coordinate internally with the Sales, Support & Customer Success team to help in mitigating any potential renewal risk. 

Review, validate and provide accurate renewal quotes to distributors 120 days in advance of contract renewal date. 

Proactively manage your individual forecast i.e for CQ +1, update renewal sentiment and renewal opportunity stage progression in CRM.

Maintain healthy pipeline hygiene i.e for CQ +1 & monthly linearity.

Work in close coordination with Account Executive on Upgrade+Renewal Opportunities.

Consult with partners and customers to resolve any questions or challenges while leveraging the Account Manager and other internal teams as needed.

Keep up with Phase - Product Training/Certifications & Company Updates

Conduct Periodic Pipeline Review & Forecast meetings with Distributors & Partners.

Required Skills and Experience:

5+ years of  experience in Renewals/ Account Management/ Sales/ Customers Success in SaaS

Have exposure & experience of working with Global Customers i.e US, EMEA & APAC

Experience working in Cloud Data Management & Security

Prior Experience working in Channel/ Partner Ecosystem will be an add on. 

Excellent English communication skills (written and verbal)

Bachelor's degree in any discipline

Ability to successfully balance a wide variety of daily tasks and adjust priorities in a fast-paced environment over multiple engagements.

Must be a self-starter with the ability to work independently or in a team environment

#LI-DR2

Join Us in Securing and Accelerating the World's AI Transformation

Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes. 

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Inclusion @ Rubrik

At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.

Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.

Our inclusion strategy focuses on three core areas of our business and culture:

Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.

Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.

Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.

Equal Opportunity Employer/Veterans/Disabled

Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable law. Rubrik provides equal employment opportunities to employees and applicants in all terms and conditions of employment, including recruiting, hiring, promotion, compensation, training, leave, and termination.

Rubrik provides reasonable accommodations to qualified applicants and employees with disabilities in accordance with applicable law. If you need an accommodation to participate in the application process or to perform your job, please contact hr@rubrik.com. Accommodations may include changes to the application process, documents in an alternate format, a sign language interpreter, or specialized equipment.

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NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS

Source: Rubrik Job Board careers

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