Senior Sales Engineer - Majors, NYC Financials

Zscaler
New York, CT
Remote

Who this role is best for

Best suited to technically fluent professionals with enterprise sales experience working in the financial industry.

Best fit for

  • Candidates with 5–8 years of experience in enterprise sales engineering and a background in financial services
    — “Experience working with large enterprise and major accounts”
  • Individuals who can simplify complex technical concepts for clients and internal stakeholders
    — “You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans”
  • Candidates who have a track record of solving challenging technical problems in network security
    — “Knowledge of network security technologies”

Things to consider

  • The role requires a strong remote presence in the East US, with NYC as the primary metro hub
    — “East role in NYC Metro”
  • This is a full-time, permanent position with a high salary range and comprehensive benefits
    — “Base Pay Range$154,875—$221,250 USD”

How to stand out

  • Highlight AI/ML integration experience, particularly in enterprise security use cases
    — “Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions”
  • Emphasize your ability to guide customers through AI change management and workflow automation
    — “guiding customers through AI change management, including mapping manual business workflows to agentic AI systems”
  • Showcase your ability to act as a technical and industry expert in solution design and execution
    — “Running Proof of Value from start to finish, as the technical and industry expert”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • architecting technical solutions
  • collaborating with internal teams
  • managing customer expectations
Typical background
Sales EngineerSystems Integrator

Skills & requirements

Required

Ai/ml TechnologiesNetwork Security TechnologiesSales EngineeringConsultative AI AdvisorTechnical Sales ProcessProof Of Value

Preferred

Ai-driven SolutionsChange ManagementAgentic AI SystemsNon-deterministic Outputs

Stack & domain

Ai/ml TechnologiesNetwork Security TechnologiesOwnership And CollaborationTrust Through Outcomes And ImpactChallenge Culture With Ongoing FeedbackProblem-solvingCustomer-obsessedChampion SimplicityResilient And AdaptableFinance

About the role

Original posting from Zscaler via Greenhouse

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Role

We are looking for a Senior Sales Engineer to join our Majors Account team to help support the largest financial customers. This is an East role in NYC Metro, reporting to the Sales Engineering Manager in the Americas Field Sales department.

You will be responsible for architecting technical solutions that directly address and resolve critical customer pain points.

What you’ll do (Role Expectations)

Overseeing the technical sales process

Running Proof of Value from start to finish, as the technical and industry expert

Collaborating and supporting internal Zscaler teams

Who You Are (Success Profile)

You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.

You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.

You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.

You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.

You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand.

What We’re Looking for (Minimum Qualifications)

Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain

Demonstrated ability to act as a Consultative AI Advisor, guiding customers through AI change management, including mapping manual business workflows to agentic AI systems and managing expectations around non-deterministic outputs

Bachelor's Degree or equivalent experience

5 to 8+ years of experience as a Sales Engineer or Systems integrator

Knowledge of network security technologies

What Will Make You Stand Out (Preferred Qualifications)

Demonstrate strong AI fluency by leveraging coding assistants, LLMs, and Generative AI tools to accelerate troubleshooting, solution design, automation, and customer problem-solving, while applying sound technical judgment to validate outputs.

Industry certifications including CCNP, JNCIP, PCNSA , CISSP, or CCSP

Experience working with large enterprise and major accounts

#LI-remote

#LI-CW1

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range$154,875—$221,250 USDAt Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

Various health plans

Time off plans for vacation and sick time

Parental leave options

Retirement options

Education reimbursement

In-office perks, and more!

Learn more about Zscaler's hybrid working model and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Source: Zscaler careers (Greenhouse)

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