Senior Site Reliability Engineer

IXL Learning

San Mateo, CA

On-site

Who this role is best for

Experienced engineers with cloud and observability expertise will find this role in a mission-driven edtech environment.

Best fit for

Candidates with 6+ years of SRE experience and a background in cloud infrastructure will thrive here
— “6+ years of professional hands-on software engineering or site reliability experience”
Professionals who enjoy optimizing legacy systems while modernizing them will align well with IXL's goals
— “Flexibility to work with a variety of technologies and legacy systems, balanced against a passion to streamline and modernize”
Individuals with strong cross-team collaboration skills and a focus on customer-centric scalability will stand out
— “Partner with application engineering teams to understand product needs, and help deliver scalable solutions for our customers”

Things to consider

This role requires in-office presence in San Mateo, CA, with no mention of remote flexibility
— “This is a full-time position that requires you to be in our IXL headquarters office in San Mateo, CA.”
On-call responsibilities are expected, with no explicit mention of compensation for such duties
— “Flexibility about work hours and being on call”

How to stand out

Highlight experience with Docker, Kubernetes, and cloud observability tools in your resume and interview responses
— “Experience with containerized cloud solutions utilizing Docker and Kubernetes”
Emphasize your ability to propose architectural changes that improve scalability and reliability
— “Build and propose architecture changes that will make our products more scalable and reliable”
Showcase your skills in creating monitoring dashboards and runbook documentation
— “Develop and maintain accurate monitoring dashboards, alerting and runbook documentation suited to each product”
Demonstrate your troubleshooting ability with examples of cross-stack problem resolution
— “Skill at troubleshooting problems across the stack, providing both immediate fixes as well as long term solutions”

Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

maintain reliability and optimal performance of products
develop scalable solutions for customers

Typical background

6+ years of professional hands-on software engineering or site reliability experience

Skills & requirements

Required

Site Reliability EngineeringProduction Technology StacksMonitoring DashboardsCloud SolutionsDeployment And Release Processes

Preferred

Public Cloud Provider ExperienceObservability Tools

Stack & domain

JavaC++CPythonBashPerlAWSGCPDockerKubernetesWeb ServersMessage QueuesLoad BalancersDatabasesObservability ToolsProblem SolvingOptimizationCommunicationTime ManagementEdtech

About the role

Original posting from IXL Learning

IXL Learning, a global edtech leader with personalized learning products used by millions of students worldwide, is seeking a Senior Site Reliability Engineer to join our team, and help maintain the reliability and optimal performance of our products. We are seeking engineers with a passion for problem solving and optimization. We find it immensely satisfying to develop products that impact the lives of millions, and we are eager to have you join our team.
This is a full-time position that requires you to be in our IXL headquarters office in San Mateo, CA.
WHAT YOU'LL BE DOING
Work with your team to master a variety of production technology stacks
Take responsibility for site performance, uptime and scalability
Develop and maintain accurate monitoring dashboards, alerting and runbook documentation suited to each product
Identify technical problems and develop solutions
Partner with application engineering teams to understand product needs, and help deliver scalable solutions for our customers
Build and propose architecture changes that will make our products more scalable and reliable
Develop tooling for deployment and release processes
WHAT WE'RE LOOKING FOR
Bachelor's or advanced degree in computer science or a related discipline
6+ years of professional hands-on software engineering or site reliability experience
Experience with at least one object oriented programming language like Java, C++, C
Experience with at least one scripting language like Python, Bash, Perl
Public cloud provider experience (AWS or GCP is a plus)
Experience with containerized cloud solutions utilizing Docker and Kubernetes
Experience with common service technologies like web servers, message queues, load balancers, and databases
Fluency in observability tools and methodologies
Flexibility to work with a variety of technologies and legacy systems, balanced against a passion to streamline and modernize
Skill at troubleshooting problems across the stack, providing both immediate fixes as well as long term solutions
Flexibility about work hours and being on call
Strong communication and time management skills
The base salary range for this full-time position is $130,000 to $200,000 + equity + benefits. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
ABOUT IXL LEARNING
IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example:
1 in 4 students in the United States uses IXL.com
Rosetta Stone provides an immersive learning experience for 25 languages
Wyzant is the nation's largest community of tutors, covering 300+ subjects
Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources
Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.
At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an equal opportunity employer and does not discriminate against applicants and employees based on any legally protected category.

Source: IXL Learning careers