Senior Software Engineer

OpenLoop Health
Toronto, Canada
Hybrid

Who this role is best for

Geared toward candidates with 5+ years of full-stack engineering experience and a strong interest in healthcare technology, comfortable with building data pipelines and integrating with clinical systems.

Best fit for

  • Candidates with 5+ years of full-stack engineering experience and a background in healthcare technology
    — “5+ years of experience, Strong background in shipping production-grade software”
  • Individuals who are adept at translating ambiguous partner needs into clear technical requirements
    — “Collaborate with engineering, product, and clinical teams to translate partner needs into crisp technical execution”
  • Professionals interested in working with AI/LLM systems and operationalizing them in production
    — “Practical experience or strong interest in working with Large Language Models (LLMs)”

Things to consider

  • The hybrid work model requires in-office presence twice a week in Toronto
    — “The Toronto product & engineering team gathers in the office on Tuesdays and Thursdays”
  • The role is managed by OpenLoop Health, Inc., but employment is through an EOR partner in Canada
    — “Your legal employer for payroll, benefits, and employment administration will be our EOR partner”

How to stand out

  • Highlight experience with API interoperability and data ingestion in your resume and interviews
    — “Deep experience connecting disparate systems. You understand the complexities of data ingestion, API interoperability”
  • Demonstrate a security-first mindset by detailing past work with sensitive data protocols
    — “Experience handling sensitive data with a security-first mindset”
  • Showcase your ability to explain complex technical concepts to non-technical stakeholders
    — “Excellent communication skills with the ability to explain complex technical concepts to non-technical stakeholders”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • secure data ingestion
  • reliable patient engagement
  • crisp technical execution
Typical background
5+ years of experience in full stack engineering

Skills & requirements

Required

Full Stack EngineeringProduction-grade SoftwareApisDatabasesInfrastructureData PipelinesVoice And Messaging ChannelsPartner Integrations

Preferred

Ai/llm Operationalization

Stack & domain

Cloud EnvironmentsApisDatabasesInfrastructureData IngestionAPI InteroperabilityThird-party IntegrationsLarge Language Models (llms)CommunicationTechnical ConceptsNon-technical StakeholdersPartner NeedsClear Technical RequirementsHealthcare InfrastructureTelehealthClinical WorkflowsPartner IntegrationsAi-powered ServicesPatient Engagement PlatformsCore Infrastructure

About the role

Original posting from OpenLoop Health via Ashby

ABOUT OPENLOOP

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

About the Role

OpenLoop is building the future of healthcare infrastructure. We are hiring Senior Full Stack Engineers to join our Product Engineering organization with opportunities available across multiple teams and initiatives. This role is hybrid. The Toronto product & engineering team gathers in the office on Tuesdays and Thursdays.

As a Senior Full Stack Engineer at OpenLoop, you will play a key role in designing, building, and scaling production-grade systems that power our nationwide healthcare network. Depending on team placement, you may work on clinical workflows, partner integrations, AI-powered services, patient engagement platforms, or core infrastructure. We are building a strong pipeline of senior engineers who are excited to work across the stack and help drive technical excellence across the company.

What You'll Do

  • Lead Deployments: Architect and execute technical integrations for new healthcare partners, customizing our platform to fit their unique workflows and legacy systems
  • Bridge the Gap: Build the "last mile" of connectivity. You will design robust data pipelines to securely ingest clinical data and synchronize it with our AI services.
  • Communication Infrastructure: Configure and optimize voice and messaging channels to ensure reliable patient engagement across various telephony networks.
  • Cross-functional Work: Collaborate with engineering, product, and clinical teams to translate partner needs into crisp technical execution
  • Other duties as assigned.

Who You Are

Required Qualifications:

  • Bachelor’s degree in Computer Science, Engineering, or a related technical field
  • Proven Engineering Experience: 5+ years of experience, Strong background in shipping production-grade software in modern cloud environments. You are comfortable hopping across the stack—from APIs to databases to infrastructure.
  • Data & Security Fluency: Experience handling sensitive data with a security-first mindset. Familiarity with industry-standard compliance requirements and data protocols is essential.
  • Excellent communication skills with the ability to explain complex technical concepts to non-technical stakeholders and translate ambiguous partner needs into clear technical requirements

Preferred Qualifications:

  • Integration Expertise: Deep experience connecting disparate systems. You understand the complexities of data ingestion, API interoperability, and third-party integrations.
  • AI/LLM Curiosity: Practical experience or strong interest in working with Large Language Models (LLMs) and understanding how to operationalize them in production settings.

OUR BENEFITS

In addition, for salaried positions you would also be eligible for:

  • Flexible PTO
  • Hybrid work model (Toronto-based)
  • Competitive compensation + equity
  • Full Benefits for Canadian employees provided via EOR partner
  • 401(k) with company match

Please note: Employment for this position will be through our Employer of Record (EOR) partner in Canada. While you will work exclusively with and be managed by OpenLoop Health, Inc, your legal employer for payroll, benefits, and employment administration will be our EOR partner.

Base salary Range for this position in Ontario, Canada is CAD$125,015 - 156,268.

(In addition to base salary, this role may be eligible for a bonus and equity.)

OUR COMPANY

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

Sound like a good fit? We’d love to meet you.

Source: OpenLoop Health careers (Ashby)

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