A natural match if you have experience leading business process assessments and redesigning workflows in federal or regulated environments.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Blackcanyonconsulting via Greenhouse
Overview
Black Canyon Consulting (BCC) is searching for a Senior Solutions Analyst to lead business process assessment, workflow modernization, and solution design activities across complex organizational environments. The Senior Solutions Analyst will work closely with leadership, stakeholders, and technical teams to identify operational inefficiencies, redesign processes, and develop practical solutions that improve efficiency, consistency, accountability, and compliance.
Job Description
The Senior Solutions Analyst will serve as a senior technical and analytical resource responsible for leading process assessments, discovery activities, workflow reengineering, and solution design efforts. This position will conduct comprehensive reviews of current-state processes, identify root causes of operational challenges, and develop future-state workflows that simplify activities, streamline approvals, clarify responsibilities, and reduce manual effort.
The Senior Solutions Analyst will also evaluate opportunities for automation and digital tools, develop high-quality process documentation and training materials, lead pilot testing activities, and work with leadership and stakeholders to support adoption and scaling of approved solutions.
Required Skills
8+ years of relevant professional experience
Experience leading business process analysis, process improvement, or workflow reengineering efforts
Experience conducting current-state (“as-is”) process assessments
Experience designing future-state (“to-be”) workflows
Experience facilitating stakeholder interviews, discovery sessions, or workshops
Experience developing end-to-end process maps and identifying key handoffs, dependencies, and bottlenecks
Ability to identify root causes of process inefficiencies, delays, redundant activities, and operational failures
Experience developing actionable process improvement recommendations
Experience evaluating opportunities for automation, digital forms, workflow tools, or other technology-enabled improvements
Experience creating SOPs, workflow diagrams, roles and responsibility matrices, templates, job aids, and training materials
Experience leading pilot testing and evaluating process performance
Strong analytical, facilitation, documentation, and communication skills
Ability to work effectively with organizational leadership, business stakeholders, and technical teams
Ability to ensure solutions align with applicable policies, internal controls, and regulatory requirements
Desired Skills
Experience supporting federal government or similarly regulated environments
Experience with business process reengineering or continuous improvement methodologies
Experience developing process performance metrics or key performance indicators
Experience evaluating cycle time, error rates, throughput, or similar operational measures
Experience supporting organizational change management and solution adoption
Experience developing governance or quality standards for analytical work products
Experience evaluating automation or workflow-management technologies
Experience leading cross-functional process improvement initiatives
Job Responsibilities
Lead comprehensive assessments of existing business processes and workflows
Facilitate discovery workshops, stakeholder interviews, and process review sessions
Develop detailed current-state (“as-is”) process maps
Identify root causes of inefficiencies, delays, handoff failures, redundant activities, and administrative burden
Design comprehensive future-state (“to-be”) workflows
Simplify process activities and streamline approvals and decision points
Clarify roles, responsibilities, ownership, and accountability within redesigned processes
Identify opportunities to reduce manual workload through automation, digital forms, and integrated tools
Develop actionable recommendations for stakeholder and Government review
Produce SOPs, workflow charts, roles and responsibility matrices, templates, job aids, and training materials
Lead pilot implementation and testing activities
Define and evaluate key indicators used to measure process performance
Refine workflows and recommendations based on pilot results and stakeholder feedback
Coordinate with organizational leadership and stakeholders to support adoption and scaling
Ensure redesigned processes comply with applicable policies, internal controls, and federal requirements
Provide guidance and quality oversight across solution-related work products
Promote consistency in process analysis, documentation, and solution design activities
Benefits and Salary
We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, and tuition reimbursement.
If you enjoy being a part of a high performing, professional service and technology focused organization, please apply today!