Senior Solutions Engineer

Clera

Chicago, IL

Remote

Who this role is best for

Aimed at experienced solutions engineers who bridge sales and implementation in regulated logistics environments.

Best fit for

Experienced solutions engineers with a background in supply chain or cold chain logistics and a history of full-cycle implementation.
— “delivering enterprise software implementations”
Candidates who can coordinate across Product, Engineering, and Delivery teams and translate technical designs into actionable plans.
— “coordinate technical handoffs, and remain accountable through go-live”
Individuals with a proven ability to design solutions and lead workshops with IT and logistics stakeholders.
— “Lead solution workshops, support software configuration”

Things to consider

This role requires on-site presence in Chicago, with no remote flexibility implied.
— “This is an on-site role in Chicago, Illinois”
The position demands a high level of collaboration across multiple internal teams.
— “working closely with Sales, Customer Success, Product, Data, and Engineering”

How to stand out

Highlight your experience with enterprise software configuration and cross-functional coordination in your resume and interviews.
— “support software configuration, coordinate technical handoffs”
Emphasize your ability to design technical solutions and translate them into implementation plans.
— “Translate solution designs into sequenced implementation plans”
Showcase your background in supply chain or logistics workflows, especially in regulated environments.
— “Background in supply chain, cold chain, logistics, or quality management workflows”

Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

customer-tailored demonstrations
technical solution delivery

Typical background

solutions engineeringtechnical account management

Skills & requirements

Required

Enterprise Software ImplementationSolution DesignTechnical Sales

Preferred

Cold Chain LogisticsRegulated Industry Compliance

Stack & domain

Solutions EngineeringSolutions ArchitectureTechnical Account ManagementSupply ChainCold ChainLogisticsQuality Management WorkflowsEnterprise Software ImplementationsApisData IntegrationsSystem InteroperabilityReusable Implementation PlaybooksFigmaFigjamLinearJiraQuality Management

About the role

Original posting from Clera via Ashby

ABOUT THE ROLE
This customer-facing role bridges sales and implementation for a Series A cold-chain logistics software company. You will own the technical solution from discovery and tailored demonstrations through delivery and go-live, working closely with Sales, Customer Success, Product, Data, and Engineering.
WHAT YOU'LL DO
Lead technical and process discovery with supply chain, quality, logistics, and IT stakeholders to understand workflows, data sources, systems, and constraints.
Deliver customer-tailored demonstrations and address technical objections using the customer's logistics and product workflows.
Design solutions that define applicable modules, required data, integrations, phases, and scope.
Translate solution designs into sequenced implementation plans and statements of work, identifying effort, dependencies, and risks.
Partner with Sales on proposals and commercial commitments to ensure they are technically deliverable.
Lead solution workshops, support software configuration, coordinate technical handoffs, and remain accountable through go-live.
Work with Product, Data, and Engineering to sequence deliverables and share customer insights that inform product development.
Create reusable solution designs, discovery frameworks, scoping templates, and integration patterns.
WHAT WE'RE LOOKING FOR
At least 5 years of experience in solutions engineering, solutions architecture, or technical account management delivering enterprise software implementations.
Experience owning solution designs from pre-sales through implementation and go-live, including tailored demos and technical sales discussions.
Background in supply chain, cold chain, logistics, or quality management workflows, ideally in a regulated industry with compliance and traceability needs.
Hands-on experience configuring or implementing enterprise software, and coordinating work across Product, Engineering, and Delivery teams.
Proficiency with design and documentation tools such as Figma or FigJam, and project tracking tools such as Linear or Jira.
Familiarity with APIs, data integrations, system interoperability, and reusable implementation playbooks is valuable.
COMPENSATION & BENEFITS
Base salary is $140,000 to $180,000 USD annually. Visa sponsorship is not available.
LOCATION
This is an on-site role in Chicago, Illinois, United States.

Source: Clera careers (Ashby)