Senior Solutions Engineer - West

LaunchDarkly
United States
Remote

Who this role is best for

Aimed at senior-level technical professionals who thrive in customer-facing roles and can manage complex technical engagements with a focus on enterprise solutions.

Best fit for

  • Senior technical professionals with a track record in enterprise sales and cloud architecture.
    — “8+ years of experience in a solutions engineering, sales engineering, or systems architecture customer-facing role.
  • Candidates who excel in translating complex client needs into scalable technical solutions.
    — “Translate complex client requirements into scalable, sustainable, and technically sound solutions.
  • Individuals with a history of leading proof of concept projects and building technical champions.
    — “Demonstrated excellence in leading & documenting a proof of concept and building technical & deal champions.

Things to consider

  • This role requires a significant travel commitment, with 50% time spent on client sites.
    — “50% travel required
  • The position is likely intended for experienced professionals, given the emphasis on mentoring and leadership.
    — “Mentor junior team members, foster technical excellence, and share industry best practices across the SE team.

How to stand out

  • Highlight your experience in crafting technical value propositions for C-level stakeholders.
    — “Partner with Account Executives and Customer Success Managers to craft compelling technical value propositions.
  • Emphasize your ability to liaise between customers and engineering teams to influence product direction.
    — “Liaise between customers and internal Product and Engineering teams to relay feedback and influence product roadmap.
  • Showcase your history of delivering high-impact demonstrations and workshops.
    — “Deliver high-impact demonstrations, workshops, and proposals tailored to C-level and technical stakeholders.
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • technical discovery
  • architecture design
  • PoC implementation
  • technical value propositions
  • high-impact demonstrations
Typical background
solutions engineeringsales engineeringsystems architecture

Skills & requirements

Required

Technical DiscoveryArchitecture DesignPoc ImplementationTechnical Value PropositionsHigh-impact DemonstrationsWorkshopsProposalsCustomer-centric FocusCloud PlatformsDevOpsSDLCSecurity And Compliance Frameworks

Preferred

Industry EventsCustomer EngagementsTravel

Stack & domain

Cloud PlatformsAWSAzureGoogle CloudSDLCDevOpsSecurity And Compliance FrameworksPIIPCIHIPAACuriousActive ListeningQuickly And Effectively Builds Custom Demos And SolutionsCustomer-centric FocusExcellent Communication And Presentation SkillsThought LeadershipEnterprise SalesSolutions EngineeringSales EngineeringSystems ArchitectureCloud Architecture

About the role

Original posting from LaunchDarkly via Greenhouse

About the Job:

We are looking for a talented Senior Solutions Engineer at LaunchDarkly,  you will be a trusted technical advisor to our largest and most important Enterprise prospects and customers. This role is a critical part of the Enterprise sales strategy at LaunchDarkly, serving as a trusted technical advisor to sales working to both land new customers and expand existing customers. The ideal candidate will have deep expertise in supporting multiple verticals. An ideal candidate is curious, excels in active listening, quickly and effectively builds custom demos and solutions, and demonstrates profound technical expertise with a customer-centric focus.

Responsibilities:

Drive technical discovery, architecture design, and PoC implementation throughout the pre-sales lifecycle.

Partner with Account Executives and Customer Success Managers to craft compelling technical value propositions.

Deliver high-impact demonstrations, workshops, and proposals tailored to C-level and technical stakeholders.

Cultivate trust and credibility with customers, identifying technical champions and positioning as a strategic advisor.

Liaise between customers and internal Product and Engineering teams to relay feedback and influence product roadmap.

Lead cross-regional technical initiatives and enhance SE tools, processes, and frameworks for global scalability.

Mentor junior team members, foster technical excellence, and share industry best practices across the SE team.

Maintain expert-level knowledge of LaunchDarkly’s platform, integrations, industry trends, and emerging technologies.

Respond to RFPs, and manage technical environments to support enterprise sales motions.

Translate complex client requirements into scalable, sustainable, and technically sound solutions.

Represent LaunchDarkly at industry events and customer engagements through travel as needed.

Qualifications:

8+ years of experience in a solutions engineering, sales engineering, or systems architecture customer-facing role.

Experience in areas such as the SDLC, cloud architecture, or DevOps.

Extensive knowledge of cloud platforms, expertise in at least one (e.g., AWS, Azure  & Google Cloud).

Demonstrated excellence in leading & documenting a proof of concept and building technical & deal champions.

Excellent communication and presentation skills. Demonstrated history of presenting thought leadership to the broader industry.

Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience).

Experience with security and compliance frameworks PII, PCI, HIPAA, is a bonus

Specific Requirements: 

50% travel required

Pay:

Target pay ranges based on Geographic Zones* for Level 4:

Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $214,800 - $295,350**

Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $193,400 - $265,870**

Zone 3: All other US locations - $182,600 - $251,020**

LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.

*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.

**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.

About LaunchDarkly:

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. 

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

Improving the velocity and stability of software releases, without the fear of end customer outages

Delivering targeted experiences by easily personalizing features to customer cohorts

Maximizing the business impact of every feature through the ability to experiment and optimize

Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types

Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability

At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. 

Do you need a disability accommodation?

Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. 

Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly  directly for confirmed job openings and links to apply.

Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

Source: LaunchDarkly careers (Greenhouse)

Similar roles