Senior Specialist, Production Services Infrastructure Support Analyst

BNY
Boston, MA
On-site

Who this role is best for

Strong fit for infrastructure professionals who lead system lifecycle management and coordinate with vendors in high-availability environments, particularly those with enterprise Windows Server and VMware experience working in financial services in Boston.

Best fit for

  • Candidates with hands-on experience in enterprise Windows Server and VMware environments
    — “Hands-on experience supporting Windows Server environments in an enterprise setting”
  • Individuals who have managed full server life-cycles and worked in production environments
    — “participate in all aspects of web, database, and application server life-cycles”
  • Professionals with a background in the securities or financial services industry
    — “experience in the securities or financial services industry is a plus”

Things to consider

  • The role demands a high level of coordination with interdisciplinary teams and vendors
    — “coordinate with vendors in a high-availability production environment”
  • Candidates must be prepared for ongoing responsibilities in system maintenance and upgrades
    — “retirement or upgrade of older hardware and platforms”

How to stand out

  • Emphasize experience with system recovery and root cause analysis in your resume
    — “Demonstrated ability to support incident response, root cause analysis”
  • Highlight your ability to manage performance tuning and patching of enterprise systems
    — “performance monitoring and tuning, break/fix troubleshooting”
  • Showcase your experience with Dell and Cisco UCS hardware platforms specifically
    — “Experience supporting enterprise infrastructure components such as x86/x64 server platforms, SAN/NAS storage, backup and recovery tools, and hardware platforms such as Dell and Cisco UCS”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • support web, database, and application server life-cycles
  • implement new software and hardware
Typical background
IT infrastructuresystem administration

Skills & requirements

Required

System AdministrationVmwareWindows Server

Preferred

Dell HardwareCisco UCS

Stack & domain

Windows ServerVmwareSan/nas StorageBackup And RecoveryDellCisco UCSCommunicationProblem-solvingTeamworkLeadershipITInfrastructureSecurity

About the role

Original posting from BNY

Senior Specialist, SysAdmin

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Senior Specialist SysAdmin to join our  Infrastructure  team. This role is located in Boston, MA

In this role, you’ll make an impact in the following ways: 

In this role, the successful individual will protect our critical information, systems, and assets, build solutions, implement new software and hardware, provide training, and assist in the development of an overall IT strategy. 

You’ll help empower our breakthrough innovations, be given challenging assignments, lead initiatives, and take ownership and responsibility. 

The successful candidate will participate in all aspects of web, database, and application server life-cycles; from installing new hardware and operating systems, support of existing servers and platforms, effecting bug and security patching, performance monitoring and tuning, break/fix troubleshooting, to retirement or upgrade of older hardware and platforms.

You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

To be successful in this role, we’re seeking the following: 

Bachelor's degree in computer science or a related discipline, or equivalent work experience required. 4 - 6 years of related infrastructure experience required; experience in the securities or financial services industry is a plus."

Hands-on experience supporting Windows Server environments in an enterprise setting, including administration, patching, upgrades, troubleshooting, and performance tuning.

Strong experience with VMware virtualization technologies, including ESXi and vSphere administration, virtual server support, and infrastructure troubleshooting in production environments.

Experience supporting enterprise infrastructure components such as x86/x64 server platforms, SAN/NAS storage, backup and recovery tools, and hardware platforms such as Dell and Cisco UCS.

Demonstrated ability to support incident response, root cause analysis, system recovery, infrastructure change implementation, and coordination with vendors in a high-availability production environment.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn 

 Here’s a few of our recent awards: 

America’s Most Innovative Companies, Fortune, 2025

World’s Most Admired Companies, Fortune 2025

“Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

Source: BNY careers

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