Senior Web Marketing Manager

SoFi
San Francisco, CA

Who this role is best for

Candidates with experience in web marketing and AI tools will find this strategic leadership role at SoFi, which emphasizes cross-functional collaboration and scalable solutions in a San Francisco-based setting.

Best fit for

  • Candidates with 8+ years of web marketing experience and a track record of leading cross-functional projects
    — “8+ years of relevant experience in web marketing, growth marketing, digital operations, marketing technology, or a related field.”
  • Individuals who have driven AI-enabled automation and improved team efficiency through scalable processes
    — “Drive AI-enabled operations and automation, developing reusable workflows and processes that improve quality, reduce manual effort, and increase team capacity.”
  • Professionals with a background in CMS platforms and experience in optimizing production workflows
    — “Deep understanding of modern CMS platforms and web technologies, including experience improving production workflows.”

Things to consider

  • No remote work options available in Hawaii, Alaska, or Puerto Rico, despite not specifying full-time in-office requirements
    — “We are unable to accommodate remote work from Hawaii, Alaska or Puerto Rico at this time.”

How to stand out

  • Highlight experience leading end-to-end digital initiatives with measurable optimization outcomes
    — “Lead complex, high-impact web initiatives end to end, from strategy and requirements through launch, measurement, and optimization.”
  • Demonstrate hands-on AI implementation experience, not just theoretical knowledge
    — “Demonstrated hands-on experience with AI tools and automation, proactively identifying opportunities to streamline workflows.”
  • Showcase cross-functional leadership in aligning teams like Engineering, SEO, and Compliance
    — “Lead cross-functional alignment across Marketing, Creative, Engineering, SEO, Data Science, and Compliance.”
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • led complex web initiatives
  • shaped landing page strategy
  • improved team capacity through automation
Typical background
8+ years of relevant experience in web marketing or digital operations

Skills & requirements

Required

Web MarketingDigital OperationsAI ToolsCross-functional CollaborationCMS PlatformsWeb Technologies

Preferred

Growth MarketingAutomationExperimentation

About the role

Original posting from SoFi

Employee Applicant Privacy Notice

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The Role

The Senior Web Marketing Manager is a strategic leader helping to shape how SoFi delivers, optimizes, and scales high-impact experiences across the Marketing website.

Operating at the intersection of web strategy, digital experience, technology, experimentation, AI, and operations, this role will identify opportunities, develop recommendations, and lead complex initiatives that improve both business outcomes and how the broader Web Marketing team operates.

We’re looking for a highly curious, forward-thinking leader who can anticipate opportunities and risks, challenge existing ways of working, and translate emerging technologies, performance insights, and business needs into scalable solutions - while remaining hands-on.

What You’ll Do

Lead complex, high-impact web initiatives end to end, from strategy and requirements through launch, measurement, and optimization.

Serve as a strategic partner, shaping landing page strategy, campaign requirements, experimentation opportunities, and optimization roadmaps.

Proactively identify opportunities, risks, and inefficiencies, bringing forward thoughtful recommendations and scalable solutions rather than waiting for direction.

Drive AI-enabled operations and automation, developing reusable workflows and processes that improve quality, reduce manual effort, and increase team capacity.

Advance experimentation and conversion optimization, using performance insights and user behavior to identify opportunities and accelerate the path from idea to prototype to test to learning.

Lead cross-functional alignment across Marketing, Creative, Engineering, SEO, Data Science, and Compliance, anticipating dependencies, resolving blockers, and driving shared outcomes.

Raise the capabilities of the broader Web Marketing team through mentorship, knowledge sharing, scalable standards, and by surfacing emerging technologies, competitive trends, and digital experience opportunities worth testing or adopting.

What You’ll Need

8+ years of relevant experience in web marketing, growth marketing, digital operations, marketing technology, or a related field.

Demonstrated ability to independently lead complex, cross-functional digital initiatives from strategy through execution and optimization.

Sound strategic judgment with the ability to navigate ambiguity, assess tradeoffs, and make thoughtful decisions with limited oversight.

A track record of proactively identifying opportunities and driving scalable solutions, rather than waiting for direction.

Deep understanding of modern CMS platforms and web technologies, including experience improving production workflows, implementing new capabilities, or supporting platform transformations.

Demonstrated hands-on experience with AI tools and automation, proactively identifying opportunities to streamline workflows, accelerate execution, and develop scalable solutions that improve team efficiency.

Proven ability to drive experimentation and conversion optimization using performance insights, while influencing technical and non-technical stakeholders through clear recommendations and cross-functional collaboration.

Nice to Haves

Background in fintech, financial services, or another highly regulated industry.

Familiarity with headless CMS platforms or large-scale CMS migrations, including Payload or comparable technologies.

People-management or formal team-leadership experience, with demonstrated ability to coach, develop, and raise the performance of others.

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. 

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

We are unable to accommodate remote work from Hawaii, Alaska or Puerto Rico at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Source: SoFi careers

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