Service Assistant - Goose Island, IL

Lucid Motors
Chicago, IL
On-siteCareer-pivot friendly

Who this role is best for

Aimed at entry-level or mid-level automotive professionals who thrive in fast-paced environments and value hands-on experience.

Best fit for

  • Candidates with prior automotive industry experience and a willingness to obtain forklift certification
    — “Willingness to obtain forklift certification post hire
  • Individuals who enjoy multitasking and can manage a dynamic workflow with minimal oversight
    — “Ability to handle a rapidly changing workload and can prioritize accordingly
  • People who are comfortable with physical labor and have a valid driver’s license with no recent suspensions
    — “Valid driver’s license with no suspensions within the past year

Things to consider

  • Full-time commitment with potential for extended hours during busy periods
    — “Full-time, including weekends or extended hours during busy periods
  • Must be prepared to complete CPR training and forklift certification after hiring
    — “Willingness to obtain forklift certification post hire, demonstrating a commitment to safety

How to stand out

  • Highlight prior experience with customer service and vehicle handling in your resume and interview responses
    — “Provides a world-class customer experience to all Lucid clients
  • Showcase any relevant automotive knowledge or hands-on experience with vehicle maintenance or logistics
    — “Basic automotive knowledge
Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • world-class customer experience
  • smooth day-to-day operation
Typical background
automotive servicecustomer service

Skills & requirements

Required

Customer ServiceVehicle HandlingBasic Automotive KnowledgeOrganizational SkillsCommunication

Preferred

Forklift CertificationCpr Training

Stack & domain

AutomotiveCustomer ServiceVehicle MaintenanceCommunicationTeamworkProblem-solvingAttention To DetailService

About the role

Original posting from Lucid Motors via Greenhouse

About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. 

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.

The Service Assistant position works with other members of the service team to make sure the day-to-day operation runs smoothly. This position requires the ability to handle a rapidly changing workload and can prioritize accordingly.  This is an excellent opportunity to gain experience, learn, and develop your career within the automotive industry.  

Responsibilities:

Provides a world-class customer experience to all Lucid clients, both internal and external

Vehicle drives include dropping off or picking up customer vehicles and/or loaners, runs to the Bodyshop, test charging at EA (Electrify America) charge stations, among others.

Arranging Lyft rides for internal vehicle moves per request

Assist with Pre-Delivery Inspection (PDI) carrier preparation and vehicle hand-over. When needed, help with check in process

Assist technicians with basic repairs in the shop

Other duties as assigned including but not limited to moving and staging vehicles, delivering parts, washing vehicles, and assisting the service department as needed

Qualifications:

18 years of age or older

Basic automotive knowledge

Willingness to obtain forklift certification post hire, demonstrating a commitment to safety and operational efficiency in the workplace

Strong organizational skills and attention to detail

Excellent communication and interpersonal skills

Ability to work in a fast-paced environment and multitask

Ability to stand and walk for extended periods of time

Full-time, including weekends or extended hours during busy periods

Willingness to complete Lucid provided CPR training post hire

Valid driver’s license with no suspensions within the past year.   Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

INDFS

Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off.  Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.  

Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations. 

Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations <@> lucidmotors.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.

Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. 

To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes. 

Source: Lucid Motors careers (Greenhouse)

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