Service Reliability Engineering Technical Lead

DRW
Chicago +1 more
On-site

Who this role is best for

Geared toward experienced Kubernetes engineers comfortable with cross-functional collaboration and infrastructure optimization, with a focus on cloud platforms and high-impact technical leadership in a global trading environment.

Best fit for

  • Experienced Kubernetes engineers with a track record of leading infrastructure optimization initiatives
    — “Own and improve infrastructure, processes, and standards for DRW’s Kubernetes platform.”
  • Candidates who thrive in environments that prioritize autonomy and innovation across global markets
    — “We value autonomy and the ability to quickly pivot to capture opportunities.”
  • Individuals who can balance architectural design with operational excellence and mentorship
    — “You enjoy leading by example. You cultivate technical excellence and soft skills in your team members.”

Things to consider

  • This role involves managing a large-scale Kubernetes platform with hundreds of clusters and thousands of nodes
    — “The platform is large: hundreds of clusters, thousands of nodes, and dozens of components.”
  • The position demands strong communication skills to facilitate cross-team collaboration and evidence-based discussions
    — “Strong written and verbal communication skills. You can work across teams and have evidence-based discussions on technical and operational topics.”

How to stand out

  • Highlight your experience in large-scale Kubernetes environments and your ability to optimize compute consumption
    — “Common day-two tasks include development of new components, monitoring costs, and ensuring compute consumption for each desk is optimized.”
  • Demonstrate your ability to lead technical design and set engineering standards through past leadership examples
    — “The Technical Lead is responsible for key design of architectural decisions for our platform, setting engineering standards.”
  • Emphasize your background in cloud platforms, particularly AWS or GCP, and your experience with Kubernetes operators
    — “Familiarity with AWS and/or Google Cloud Platform. Experience with common Kubernetes operators (Flux, Fluentbit, Fluentd, Prometheus, etc.)”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Improved infrastructure and processes
  • Ensured successful onboarding and deployment
  • Provided exceptional customer service
Typical background
DevOpsKubernetes administration

Skills & requirements

Required

Kubernetes AdministrationNetworkingStorageContainerizationCloud Platforms

Preferred

AutomationCustomer Service

Stack & domain

KubernetesAWSGoogle Cloud PlatformNetworkingStorageContainerizationCommunicationLeadershipTradingData ScienceEnterprise Applications

About the role

Original posting from DRW via Greenhouse

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.

Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.

We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.

The Container Infrastructure team provides scalable on-premises and cloud-based container orchestration services for DRW’s trading desks, data scientists, and enterprise application teams. Our goal is to enable teams to keep focused on their business goals by providing simple, scalable solutions with off the shelf tools and the right amount of focused engineering. We're looking for a Technical Lead for our Container Infrastructure team. In this role you work closely with other teams and trading desks to ensure the performance and reliability of our Kubernetes platform. The platform is large: hundreds of clusters, thousands of nodes, and dozens of components. Common day-two tasks include development of new components, monitoring costs, and ensuring compute consumption for each desk is optimized. The Technical Lead is responsible for key design of architectural decisions for our platform, setting engineering standards, prioritizing and assigning technical work, as well and identifying and eliminating risks and technical debt.

Our philosophy:

We believe in relentless automation of repetitive tasks.

We have the curiosity and drive to dig deep and find creative solutions.

We believe our goal is to find the right solution rather than always being right.

We provide exceptional customer service to our teams and trading desks.

We care more that the right thing is done than about rigid job descriptions or boundaries.

What you’ll do:

Own and improve infrastructure, processes, and standards for DRW’s Kubernetes platform.

Work with different business units to ensure a successful onboarding and deployment of applications into DRW’s Kubernetes platform.

Promote DRW’s Kubernetes platform with demos, lightning talks, and presentations.

Relentlessly automate repetitive manual tasks.

Provide exceptional customer service to our platform’s users.

Coach engineers on best practices, help solve complex problems, set a high standard for operational and technical excellence

Your background:

Multiple years of Kubernetes administration experience.

Deep knowledge of networking, storage, and containerization fundamentals

Familiarity with AWS and/or Google Cloud Platform.

A service focused attitude: you ask questions and focus on getting the right resources and solutions to people instead of rigid boundaries.

Strong written and verbal communication skills. You can work across teams and have evidence-based discussions on technical and operational topics

You enjoy leading by example. You cultivate technical excellence and soft skills in your team members.

Bonus points if you have:

Experience with common Kubernetes operators (Flux, Fluentbit, Fluentd, Prometheus, etc.)

Experience administering on-premise infrastructure.

Experience developing, deploying, and supporting full stack web applications.

Experience with multiple programming languages in both greenfield development and legacy maintenance.

The annual base salary range for this position is $250,000 to $300,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.

For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice.

California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice.

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Source: DRW careers (Greenhouse)

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