Best suited to candidates with hands-on technical experience in security systems and a customer service mindset working in residential and commercial environments.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from ADT
Company Overview:
At ADT, we’ve been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit www.adt.com or follow us on Twitter, LinkedIn, Facebook and Instagram.
ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships.
What defines success at ADT?
The Residential Service Technician’s primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions.
What are your key responsibilities?
Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.Follow and complete required processes of wired/wireless technology and connection procedures. Test and validate system signals/communication with central monitoring to properly establish service.A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.
What are we looking for?
Service experienceTechnical aptitudeStrong verbal communicationCustomer focused and customer driven mindsetThrive in the face of uncertaintyValid driver's license High School degree or the equivalent
What’s in it for you?
Full benefits on the 1st of the month after 31 days of employmentCasual, yet energetic and engaging work environmentsMedical, Dental, Vision, 401(k) with employer matchingPaid vacation time (We all need to recharge)Tuition reimbursement, employee referral bonusesA culture of coaching, development and career growth opportunitiesADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.
Source: ADT careers