Service Technician

Packard Culligan Water
Brooklyn Park, MN
On-siteCareer-pivot friendly

Who this role is best for

Geared toward mechanically inclined individuals with a customer service orientation, comfortable with technical installations and community representation in Brooklyn Park, MN.

Best fit for

  • Candidates with mechanical aptitude and a strong drive for customer interaction and problem-solving
    — “Looking for a career with the opportunity to grow in your position and the industry”
  • Individuals seeking a role with a blend of technical and sales responsibilities
    — “sell, service, and install Bottle-Free Water Coolers to our customer’s existing plumbing”
  • Those who thrive in structured, Monday-Friday work schedules with clear expectations
    — “Monday- Friday shifts between the hours of 6am - 5pm”

Things to consider

  • Must be prepared to pass a DOT physical exam and complete a pre-employment background check
    — “pre-employment background check, drug screening, DOT physical and a physical skills assessment upon offer of employment”
  • The role involves community-facing work and requires consistent communication with multiple departments
    — “communicate vital information regarding customers to other dealership departments”

How to stand out

  • Emphasize experience in mechanical troubleshooting and customer relationship management in your resume and interview
    — “problem-solving skills to troubleshoot technical issues”
  • Highlight your ability to represent a brand professionally and adapt to community engagement
    — “Represent Culligan in the community in a safe and professional manner”
  • Showcase your commission-driven mindset and sales promotion experience in your application materials
    — “the ability to earn commissions while gaining valuable sales experience”
Pace · Fast PacedCollaboration · LowAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • installed and serviced water filtration equipment
  • met sales targets
Typical background
technical trainingsales experience

Skills & requirements

Required

Mechanical SkillsProblem-solvingCommunicationSales

Preferred

Water FiltrationCustomer Service

Stack & domain

Mechanical SkillsProblem SolvingCustomer ServiceSalesTechnical TroubleshootingCommunicationMotivationCritical ThinkingTime ManagementWater FiltrationService And Installation

About the role

Original posting from Packard Culligan Water via Greenhouse

SERVICE TECHNICIAN

Looking for a career with the opportunity to grow in your position and the industry? Does the ability to earn commissions while gaining valuable sales experience sound appealing? 

This position might be for you! We're willing to train a go-getter with basic mechanical skills who is a quick learner with great communication skills!

Our Culligan dealership is looking for a customer service orientated individual to join our team as an Associate Service Technician. You will sell, service, and install Bottle-Free Water Coolers to our customer’s existing plumbing for an endless supply of quality water. Expect to use your above average problem-solving skills to troubleshoot technical issues that arise throughout your day.

Our Service Technicians are a fundamental part of our dealership’s success providing face to face customer service to our existing and prospective customer base, as well as the face of the Culligan brand in the community.  They also communicate vital information regarding customers to other dealership departments.

What qualities do you need to be a Service Technician?

Mechanical inclination and problem-solving skills

High level of motivation to complete assigned tasks in an efficient and effective manner

Ability to solve problems quickly and efficiently, critical thinking is a must for this job

Ability to work under deadlines

Superb verbal and written communications skills

Must pass DOT physical exam

What do Service Technicians do for Culligan?

Represent Culligan in the community in a safe and professional manner

Service, install and repair residential and commercial water filtration equipment

Go above and beyond to meet customers’ needs

Promote and sell other Culligan products and services

What is the schedule?

Monday- Friday shifts between the hours of 6am - 5pm

What can Culligan offer you?

A competitive base salary with high incentive potential

A competitive benefits package including ZERO deductible medical, as well as dental, vision, employer paid short-term disability/life insurance etc.., wellness program with monthly discount, 401K plan with generous match, paid time/holidays off

Work-life balance, with Monday-Friday, normal business operating hours

Continuous training and development, as well as corporate support in human resources, accounting and compliance

Employee recognition events and an annual company meeting

Fine print: to be a Service Technician at our dealership you will be subject to a pre-employment background check, drug screening, DOT physical and a physical skills assessment upon offer of employment. 

 Pay Range$25—$26 USDCheck out all of our awesome career opportunities at Culliganwater.com/careers

The Packard Culligan group of dealerships is a family-owned company with values based on accountability, caring about relationships and open-mindedness to exceeding customer and employee expectations.  Our dealerships are locally run by employees who are a part of the communities that they serve.  We offer the best drinking water and the largest variety of water treatment products and services available for your home or business. Culligan products are built to last and are backed by a 100% satisfaction guarantee as well as the best trained and experienced service technicians in the industry.

Packard Culligan Offers full-time employees Health Insurance, Dental Insurance, Vision Insurance, 401k, as well as other employee benefits. 

Packard Culligan and all of its subsidiaries are equal opportunity employers and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.

Source: Packard Culligan Water careers (Greenhouse)

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