Service Technician

United Flow Technologies
Blackfoot, ID
On-site

Who this role is best for

A natural match if you have experience in mechanical, electrical, or construction fields and are comfortable with frequent travel across multiple states.

Best fit for

  • Candidates with field experience in water and wastewater systems and a track record of customer service.
    — “Serves existing accounts by analyzing customer or company needs”
  • Individuals who thrive in physically demanding, outdoor work environments and can handle long drive times.
    — “Ability to work outdoors and in varying weather conditions”
  • Professionals with a willingness to learn and adapt through training and independent study.
    — “Ability and willingness to learn continuously through training and independently are essential for this position”

Things to consider

  • 20% of the time involves out-of-state or overnight travel, which may impact work-life balance.
    — “some of out state/ overnight travel will be required about 20% of the time”
  • The role involves exposure to very dirty, wet, and dusty environments, requiring physical and mental resilience.
    — “Very dirty, wet and/or dusty environments”

How to stand out

  • Highlight experience with troubleshooting and maintaining water/wastewater systems in your resume and interviews.
    — “inspect, maintain, and repair a variety of water and wastewater systems”
  • Emphasize your ability to manage travel schedules and work independently in your application materials.
    — “planning daily travel schedule for self and other field personnel”
  • Showcase your skills in using general business software, such as Microsoft Office and Adobe Acrobat.
    — “Must be able to use general business software (Microsoft Office, Google Docs, Excel, Adobe Acrobat)”
Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • effective communication with management, support staff, and salespeople
  • resolving problems
  • maintaining rapport with customers
  • projecting and processing unique and complex tasks
Typical background
high school diploma or equivalentprevious experience in mechanical, electrical, construction, or related fields

Skills & requirements

Required

TroubleshootingMaintenanceRepairWater Treatment SystemsWastewater SystemsPumpsValvesMotorsLift StationsWells

Preferred

Small To Medium Water And Sewer Utility Systems KnowledgeMechanicalElectricalConstruction

Stack & domain

Microsoft OfficeGoogle DocsExcelAdobe AcrobatSmartphone/tabletNotebook ComputerMechanicalElectricalConstructionCommunicationProblem-solvingResearchCritical ThinkingLearningTeamworkWater TreatmentWastewater TreatmentPumpsValvesMotorsLift StationsWells

About the role

Original posting from United Flow Technologies via Lever

Peak Water Services is dedicated to providing the best water and wastewater treatment solutions for our customers. We provide quality products and services backed by experienced wastewater and  water treatment professionals who will ensure you get the most out of your water treatment system. Our knowledgeable staff is available to answer any questions you may have about our services or product.

The Service Tech will assist customers and other employees by performing repairs, troubleshooting issues, evaluating and understanding their individual needs and formulating a plan to ensure they are met. The technician will inspect, maintain, and repair a variety of water and wastewater systems including pumps, valves, motors, lift stations, wells, and other systems. 

The technician will typically work a 6:30am -4pm, Monday - Friday, with the ability to work overtime hours as needed. The technician will travel to customer locations between Idaho, Northern Utah, to Jackson Wyoming, and some of out state/ overnight travel will be required about 20% of the time. The candidate may need to work on-call.

What you'll do::

  • Serves existing accounts by analyzing customer or company needs; planning daily travel schedule for self and other field personnel; effective/efficient communication with management, support staff, and salespeople; resolving problems
  • Establishes service by studying customer requirements; assigning human resources; ordering and gathering equipment and parts; troubleshooting and testing
  • Maintains rapport with customers by examining complaints; identifying solutions and suggesting improved methods and techniques; recommending system improvements.
  • Projects and processes are typically unique and require problem-solving, research and critical thinking.
  • Ability and willingness to learn continuously through training and independently are essential for this position.
  • Make sure all company equipment is accounted for, operating correctly, and maintained in a proper manner by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventative maintenance; calling for repairs; and making sure all other employees follow the same instruction
  • Document service actions by completing forms, reports, logs, and records
  • Update job knowledge by participating in educational opportunities; reading professional publications
  • All other job duties and responsibilities as determined by management
  • Work Environment: Outside and exposed to the elements 80+% of the time. Very dirty, wet and/or dusty environments. Long drive times in all types of weather, with potential for multiple-day trips and extended standby time. 

Background/ Experience::

High school diploma or equivalent required

Must be able to use general business software (Microsoft Office, Google Docs, Excel, Adobe Acrobat) and hardware (smartphone/tablet, notebook computer, etc.)

Small to medium water and sewer utility systems knowledge, troubleshooting ability and equipment maintenance experience is preferred

Previous experience in mechanical, electrical, construction, or related fields is required

Able to obtain and maintain a DOT medical card and unrestricted driver’s license with acceptable MVR. A clean driving record is required

Ability to work outdoors and in varying weather conditions, and follow OSHA, MSHA, DOT, DEQ, EPA, and other applicable safety and regulatory standards 

Ability and willingness to learn continuously through training and independently are essential for this position

Ability to perform a full range of body motions including bending, stooping, pushing, pulling, walking, and the ability to climb ladders 

Must be able to lift and carry equipment up to 70 lbs

Ability to work outside and exposed to the elements 80+% of the time. Very dirty, wet and/or dusty environments. Long drive times in all types of weather, with potential for multiple-day trips and extended standby time.

Join our team to innovate the future of water and wastewater. You’ll collaborate with coworkers who are the best and the brightest, challenge yourself on exciting work, and help build the best water and wastewater platform company in the U.S. 

Peak Water Services is an Equal Opportunity Employer - race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law.

Source: United Flow Technologies careers (Lever)

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