ServiceNow Developer

Accenture Federal Services
Washington, DC
On-site

Who this role is best for

Aimed at mid-to-senior level professionals with hands-on ServiceNow experience who thrive in collaborative, mission-driven environments.

Best fit for

  • Candidates with hands-on ServiceNow experience in HRSD and EC Pro modules
    — “Hands‑on experience with HRSD and EC Pro”
  • Individuals who can translate business needs into technical solutions and communicate effectively
    — “communicating technical concepts effectively to both technical and non‑technical stakeholders”
  • Professionals interested in working on federal government initiatives with a strong sense of purpose
    — “helping the US federal government make the nation stronger and safer and life better for people”

Things to consider

  • US citizenship is mandatory, and the candidate must be eligible for a government secret clearance
    — “US Citizenship required”
  • Compensation ranges vary significantly based on location and experience
    — “compensation varies depending on a wide array of factors”

How to stand out

  • Highlight experience with end-to-end workflow design and custom component development
    — “design end‑to‑end workflows, build custom components”
  • Emphasize proven track record in delivering high-quality ServiceNow solutions
    — “Proven experience designing and deploying high‑quality ServiceNow solutions”
  • Showcase ability to stay current with ServiceNow updates and best practices
    — “staying current on platform updates and best practices”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Successfully implemented ServiceNow solutions
  • Improved HRSD and EC Pro modules
Typical background
Experience in IT servicesBackground in software development

Skills & requirements

Required

Servicenow ConfigurationServicenow DevelopmentHR Service DeliveryEmployee Center ProServicenow ScriptingServicenow UI Development

Preferred

Agile MethodologiesProject Management

Stack & domain

Servicenow ConfigurationServicenow DevelopmentHR Service DeliveryEmployee Center ProScriptingUI DevelopmentCollaborationCommunicationDefenseNational SecurityPublic SafetyCivilianMilitary Health

About the role

Original posting from Accenture Federal Services via Greenhouse

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. 

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. 

Join us to drive positive, lasting change that moves missions and the government forward!

The work

The ServiceNow Developer will play a key role in designing, configuring, testing, and implementing solutions on the ServiceNow platform, with a strong emphasis on HR Service Delivery (HRSD) and Employee Center Pro (EC Pro). The ideal candidate will translate business requirements into scalable, maintainable technical solutions while collaborating with cross‑functional teams to ensure alignment with enterprise needs.

This role requires hands‑on experience with ServiceNow configuration and development, including the ability to design end‑to‑end workflows, build custom components, and enhance existing platform capabilities. The developer will contribute to continuous improvement by staying current on platform updates and best practices, while communicating technical concepts effectively to both technical and non‑technical stakeholders.

You will join a dynamic team focused on delivering innovative ServiceNow experiences and will have opportunities to work on challenging initiatives that expand your platform expertise and support organizational growth.

Key responsibilities:

Design, develop, and implement solutions on the ServiceNow platform

Configure and test HRSD and EC Pro modules, ensuring alignment with business process needs

Collaborate with team members to gather requirements, identify solution options, and recommend best practices

Customize and enhance platform features using scripting, configuration, and UI development

Participate in design discussions to ensure consistent architecture and solution integrity

Stay informed of ServiceNow updates and industry best practices to support ongoing improvements

Here’s what you need:

Hands‑on experience with HRSD and EC Pro

Strong capabilities in configuration, testing, design, and development within ServiceNow

Ability to collaborate effectively across teams and communicate clearly with stakeholders

Proven experience designing and deploying high‑quality ServiceNow solutions

Eligibility Requirements:

US Citizenship required

Must be eligible to obtain a government secret clearance

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia is:$81,000—$162,400 USD

What We Believe

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.

Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.

Requesting An Accommodation 

Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.

Other Employment Statements 

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Source: Accenture Federal Services careers (Greenhouse)

Similar roles

More roles at Accenture Federal Services