Services Architect 3 - Paris/London

Datadog
Paris, France
HybridCareer-pivot friendly

Who this role is best for

Strong fit for technical professionals who design and guide complex cloud implementations and collaborate across teams, with a preference for hybrid work arrangements and a willingness to travel.

Best fit for

  • Candidates with hands-on cloud architecture experience and a history of guiding customer onboarding.
    — “Design and guide execution of Datadog implementations, including gathering requirements, building technical architecture
  • Individuals with a background in professional services and a track record of managing implementation projects.
    — “Successful track record with 5+ years experience as an Architect or Consultant in a professional services team
  • Professionals who are adaptable and open to embracing AI tools as part of their workflow.
    — “Growth mindset by embracing change and AI tools

Things to consider

  • Travel is a significant part of the role, with up to 30% of time spent traveling to client sites.
    — “Able to travel via auto, train or air up to 30% of the time
  • Candidates must be able to sit for extended periods due to client site requirements.
    — “Able to sit up to 4 hours, traveling to and from client sites

How to stand out

  • Highlight experience in co-development working sessions with clients during resume and interview prep.
    — “Guide customer onboarding through co-development working sessions
  • Showcase expertise in cloud platforms and deployment automation tools in your application materials.
    — “Hands-on experience with cloud platforms (AWS, Azure, GCP) and compute technologies
  • Emphasize your ability to manage technical roadmaps and lead customer implementations.
    — “developing the technical roadmap for a customer’s implementation, and leading them through it every step of the way
  • Demonstrate collaboration with cross-functional teams like Customer Success and Sales.
    — “Collaborate with other teams, including Customer Success, Technical Account Management, and Sales
  • Show a clear understanding of configuration management and CI/CD processes.
    — “Experience with Config Management, IAC and CI/CD tools, including Ansible, Puppet, Terraform
Pace · VariedCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • develop technical roadmaps
  • lead implementation projects
  • collaborate with cross-functional teams
  • deliver exceptional onboarding experiences
Typical background
technical architectDevOps consultant

Skills & requirements

Required

Technical Architecture DesignCloud PlatformsDevops MonitoringDeployment TemplatesAutomationCi/cd ToolsProgramming/scripting

Preferred

Ai-native CuriosityCustomer Success

Stack & domain

AWSAzureGCPEC2ServerlessVmwareDockerKubernetesAnsiblePuppetTerraformChefJenkinsCircle CIGithub ActionsAzure PipelinesJavaPythonRubyGoNode.jsPHP.NET

About the role

Original posting from Datadog

Datadog’s Implementation Services team helps customers implement and deploy Datadog quickly. Our team of architects leads the discovery, design, build, and launch of the Datadog platform to help customers accelerate time to value and get the most out of their investment. As a member of our team, you will be responsible for developing the technical roadmap for a customer’s implementation, and leading them through it every step of the way.   

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

Design and guide execution of Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launch

Guide customer onboarding through co-development working sessions and assist when they run into roadblocks

Write automation and design architecture for deployment templates 

Manage the operation of implementation projects 

Collaborate with other teams, including Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experience

Who You Are:

Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems

Hands-on experience with cloud platforms (AWS, Azure, GCP) and compute technologies (EC2, serverless, VMware, VMs, Docker, Kubernetes).

Experience with Config Management, IAC and CI/CD tools, including Ansible, Puppet, Terraform, Chef, Jenkins, Circle CI, GitHub Actions, Azure Pipelines, etc…

Experience programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc

Successful track record with 5+ years experience as an Architect or Consultant in a professional services team

Able to sit up to 4 hours, traveling to and from client sites 

Able to travel via auto, train or air up to 30% of the time

Growth mindset by embracing change and AI tools

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

Best-in-breed onboarding

Generous global benefits

Intra-departmental mentor and buddy program for in-house networking

New hire stock equity (RSUs) and employee stock purchase plan (ESPP)

Continuous professional development, product training, and career pathing

An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

About Datadog: 

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. 

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. 

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Source: Datadog careers

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