(Services) Engineering Director

Backbase
Hyderabad, India

Who this role is best for

Aimed at senior engineering leaders with cross-functional experience who can drive AI-assisted development and organizational transformation in the financial domain, based in Hyderabad.

Best fit for

  • Senior engineering leaders with proven experience managing large teams and scaling engineering excellence across multiple projects
    — “Lead and grow an engineering organization of 100+ engineers across multiple customer programs.”
  • Candidates with strong customer-facing leadership skills and the ability to resolve complex delivery challenges
    — “Partner with customers, Delivery Managers, Technical Leaders, Architects and Product leadership to build trusted engineering relationships and resolve complex delivery challenges.”

Things to consider

  • The role requires a deep understanding of AI-assisted development and its practical implementation in engineering teams
    — “Hands-on understanding of AI-assisted software engineering, developer tooling and Agentic SDLC with the ability to pragmatically introduce these practices across engineering organizations.”
  • Candidates should be prepared for a leadership role that balances customer success, engineering quality, and organizational growth simultaneously
    — “You will lead Engineering Managers and Technical Leaders across multiple customer engagements, balancing customer success, engineering quality and organizational growth.”

How to stand out

  • Highlight your experience in introducing AI-native practices and measurable improvements in engineering productivity
    — “Lead engineering transformation through adoption of AI-native development practices, Agentic SDLC, automation and modern platform capabilities.”
  • Emphasize your track record of coaching and developing Engineering Managers into exceptional leaders
    — “Coach, develop and raise the bar for Engineering Managers through regular mentoring, feedback and performance management.”
  • Showcase your ability to apply data-driven decision-making in engineering practices and leadership
    — “Engineering decisions are driven by data.”
  • Demonstrate your ability to scale consistent engineering standards across multiple teams and projects
    — “Establish consistent engineering governance, release readiness, architecture and quality practices across multiple teams.”
Pace · SteadyCollaboration · HighAutonomy · HighDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • leading engineering organization
  • coaching engineering leaders
  • improving delivery predictability
  • building trusted engineering relationships
  • leading engineering transformation
Typical background
engineering directorsoftware deliveryengineering excellence

Skills & requirements

Required

LeadershipEngineering ManagementSoftware DeliveryEngineering ExcellenceCustomer RelationshipsOrganizational TransformationAi-assisted Software DevelopmentCommunication

Preferred

Technical CommunitiesCareer Development

Stack & domain

Engineering LeadershipSoftware Engineering PracticesAi-assisted Software DevelopmentAgentic SDLCAutomationModern Platform CapabilitiesEngineering MetricsCustomer-facing LeadershipCommunicationTechnical CommunitiesCareer DevelopmentCoachingMentoringFeedbackPerformance ManagementContinuous ImprovementTechnical ExcellenceOwnershipAccountabilityData-driven Decision MakingDigital Banking SolutionsFinancial InstitutionsMiddle East RegionAi-assisted Software Engineering

About the role

Original posting from Backbase via Greenhouse

The Job in short

As an Engineering Director at Backbase, you will lead a multi-project engineering organization delivering complex digital banking solutions for leading financial institutions in the Middle East region. You are accountable for building a high-performing engineering organization that consistently delivers predictable, high-quality software while developing future engineering leaders.

This is not only a delivery leadership role. You are expected to continuously improve how engineering operates by introducing modern engineering practices, scaling engineering excellence across teams and driving AI-assisted software development.

You will lead Engineering Managers and Technical Leaders across multiple customer engagements, balancing customer success, engineering quality and organizational growth.

Meet the Job

Lead and grow an engineering organization of 100+ engineers across multiple customer programs.

Coach, develop and raise the bar for Engineering Managers through regular mentoring, feedback and performance management.

Drive engineering excellence by improving delivery predictability, quality, developer experience, operational readiness and engineering metrics.

Establish consistent engineering governance, release readiness, architecture and quality practices across multiple teams.

Partner with customers, Delivery Managers, Technical Leaders, Architects and Product leadership to build trusted engineering relationships and resolve complex delivery challenges.

Build a culture of ownership, accountability, continuous improvement and technical excellence.

Lead engineering transformation through adoption of AI-native development practices, Agentic SDLC, automation and modern platform capabilities.

Develop engineering capability for the region through hiring, succession planning, technical communities and career development.

What success looks like

You build an organization where:

Engineering Managers grow into exceptional leaders.

Teams deliver predictably with a balance of quality.

Engineering decisions are driven by data.

Customers trust engineering commitments.

AI measurably improves engineering productivity and quality.

Engineering standards scale consistently across projects and teams.

Difficult organizational changes are implemented when required to improve long-term outcomes.

How about you

Proven experience leading multiple engineering teams (50+ engineers) through Engineering Managers.

Experience operating large-scale software delivery organizations across multiple concurrent projects.

Strong understanding of modern software engineering practices including architecture governance, CI/CD, testing strategies, observability, operational excellence and engineering metrics.

Demonstrated success building and coaching engineering leaders

Experience leading organizational transformation and driving measurable engineering improvements.

Strong customer-facing leadership with the ability to build trust while navigating difficult delivery situations.

Hands-on understanding of AI-assisted software engineering, developer tooling and Agentic SDLC with the ability to pragmatically introduce these practices across engineering organizations.

Excellent communication skills with both executive stakeholders and engineering teams.

Bias for ownership, continuous improvement and data-driven decision making.

Leadership principles

Engineering Directors at Backbase:

Build leaders.

Measure outcomes, not activity.

Solve systemic problems rather than local optimizations.

Raise engineering quality without slowing delivery.

Challenge the status quo and continuously improve how engineering works.

Embrace AI as an engineering multiplier while maintaining strong engineering fundamentals.

Source: Backbase careers (Greenhouse)

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