Shipping Coordinator

Twist Bioscience
South San Francisco, CA
On-siteCareer-pivot friendly

Who this role is best for

Strong fit for candidates with experience in shipping logistics and life sciences environments who can manage cross-functional collaboration and detail-oriented documentation.

Best fit for

  • Candidates with experience in cold chain logistics and ISO/GMP environments who value process optimization
    — “working in an ISO, GMP, and Lean Manufacturing environment”
  • Individuals skilled in transportation booking systems and document verification for global shipments
    — “Create or generate shipping documents for domestic and international shipments”
  • Candidates who thrive in cross-functional collaboration and can resolve shipping issues efficiently
    — “interactions with Customer Support, Manufacturing, Supply Chain, and Warehouse Receiving teams”

Things to consider

  • Attention to detail is critical to ensure shipping documents are accurate and complete
    — “Verify accuracy and completeness of shipping documents”

How to stand out

  • Highlight experience with cold chain logistics and lean manufacturing process improvements
    — “Prepare shipping boxes/cartons with shipping refrigerants such as cold packs and dry ice”
  • Showcase your experience with transportation booking systems like FedEx Ship Manager and DHL Easy Ship
    — “Experience with FedEx Ship Manager, UPS WorldShip, DHL Easy Ship, and other transportation online booking systems”
  • Emphasize your knowledge of international shipping regulations and compliance frameworks
    — “experience and knowledge of domestic and international shipping requirements”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Improving shipping accuracy and efficiency
  • Resolving shipping issues and delays
Typical background
Experience in shipping and logisticsBackground in manufacturing

Skills & requirements

Required

Shipping LogisticsInventory ManagementOrder FulfillmentData EntryShipping Document PreparationRoot Cause AnalysisProcess Improvement

Preferred

MRP SoftwareISO, GMP, LEAN ManufacturingCAPAHazmatForkliftSafety

Stack & domain

Fedex Ship ManagerUPS WorldshipDHL Easy ShipMRP SoftwareSAPNetsuiteOracleGoogle DocsGoogle SheetsMicrosoft OfficeMrp/erp SystemsDomestic And International Shipping RequirementsISOGMPLEAN ManufacturingCAPAHazmatChemical HazardsForkliftSafety

About the role

Original posting from Twist Bioscience via Greenhouse

Twist Bioscience is looking for an individual that is highly motivated, collaborative, takes pride in their work, and great attention to detail. This position will play a critical role in forming a best in class Shipping/Order Fulfillment team. This position will require interactions with Customer Support, Manufacturing, Supply Chain, and Warehouse Receiving teams to enhance internal and external customer satisfaction while ensuring all orders are processed and shipped in a timely and accurate manner. The Shipping Coordinator will perform all administrative and physical requirements of this position. 

What You’ll Be Doing

Pick & Pull cold chain, life sciences products as listed by an order picklist and product inventory location generated from the company manufacturing execution system (MES)

Barcode or QR Code scanning of products for shipping

General computer data entry such as Automated Export System (AES) filings

Prepare shipping boxes/cartons with packing material and shipping refrigerants such as cold packs and dry ice

Create or generate shipping documents for domestic and international shipments

Verify accuracy and completeness of shipping documents

Maintain and update shipping logs

Monitor, record, communicate, and resolve shipping issues or delays

Perform root cause investigations, corrective actions, and updating of internal processes and workflows as needed via the company trouble ticket system

Communicate and follow up on shipping status and discrepancies

Order shipping supplies as needed from outside vendors or from company supply chain team

Perform tasks in accordance with company guidelines

Perform tasks in adherence to department’s SOP and customer requirements

Verify service partner invoices and other documents for accuracy

Perform other general order fulfillment and shipping duties as assigned

What You’ll Bring to the Team:

0-1 years experience with FedEx Ship Manager, UPS WorldShip, DHL Easy Ship, and other transportation online booking systems

0-1 years in Google and Microsoft office suites, specifically Google Docs and Google Sheets

0-1 years experience and knowledge of SAP or related MRP/ERP systems

0-1 years experience and knowledge of domestic and international shipping requirements

0-1 years working in an ISO, GMP, and Lean Manufacturing environment

Strongly Prefer:

Experience with MRP software, ex. (SAP, NetSuite & Oracle)

Ability to work in an ISO, GMP, LEAN Manufacturing environment and follow the lean manufacturing concepts.

Training in CAPA, HAZMAT, Chemical Hazards, Forklift, and Safety

About Twist Bioscience

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.

At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.

Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The base cash compensation for this California-based role is below. In addition to base salary, this role is eligible for bonus, equity, and a generous benefits package. Final compensation amounts are determined by multiple factors, including candidate skill, experience, expertise, and location and may vary from the amount listed above. Compensation may be different in other locations.San Francisco Bay Area Pay Range$24—$26 USD

Source: Twist Bioscience careers (Greenhouse)

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