Software Engineer, Applied AI

Claylabs
New York, NY

Who this role is best for

Strong fit for mid-level engineers with AI agent experience who collaborate across product and research teams, working in New York on production systems involving LLMs and backend infrastructure.

Best fit for

  • Candidates with experience operationalizing AI agents in production workflows
    — “Experience building or shipping production systems with LLMs or agents
  • Individuals skilled in backend development for API-driven systems
    — “Strong backend fundamentals in APIs, data
  • Professionals adaptable to cross-functional team matching based on background
    — “Depending on your background and interests, you'll be matched to a specific team

How to stand out

  • Highlight eval framework design experience to demonstrate reliability focus
    — “Build and run evals that measure whether an agent actually completed the task correctly
  • Emphasize end-to-end workflow automation projects in your portfolio
    — “Map manual, multi-step workflows that GTM teams do today and turn them into agent-driven flows
  • Showcase systematic debugging of production AI failures in your work history
    — “Analyze real failures in production and systematically improve robustness
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Mid Level

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • develop AI agents that execute real go-to-market workflows
  • build the shared platform for agents
Typical background
background in AI research and software engineering

Skills & requirements

Required

AI ResearchSoftware EngineeringMulti-step Workflow ExecutionPlatform DevelopmentAgent Systems

Preferred

Long-horizon AgentsMulti-step Judgment-heavy Work

Stack & domain

ReactTypeScriptPythonAWSLlm-based SystemsGTMSalesMarketingGrowth MindsetSoftware EngineeringAI

About the role

Original posting from Claylabs via Ashby

ABOUT CLAY

Our mission is to help organizations turn any growth idea into reality.

We see growth as a creative practice, not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage. We're already helping thousands of customers https://clayrun.notion.site/Wall-of-Love-b243f2b67607438b9fad99341e6b8d47 — including Anthropic, Notion, Google, and Ramp — go to market with unique data, signals, and AI research.

In 2025, we raised a $100M Series C https://www.nytimes.com/2025/08/05/business/dealbook/clay-ai-marketing-fundraise.htmlbacked by world-class investors including Sequoia, CapitalG, and First Round — and crossed $100M in revenue.

In 2026, we announced our second employee tender offer https://www.nytimes.com/2026/01/28/business/dealbook/clay-start-up-tender-offers.html in 9 months at a new $5B valuation. We also launched a community equity round https://www.clay.com/blog/community-equity-offering, for our customers, agency partners, and club members.

Some things to know about us:

  • Our community http://community.clay.com includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs https://luma.com/claylive, and 30k members on Slack.
  • Our culture https://nextplayso.substack.com/p/spotlight-clay is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.
  • All employees can work for free with world-class coaches who specialize in creativity, management, and more.
  • Our operating principles — including negative maintenance and non-attached action — guide our work. Read more about them here https://cdn.prod.website-files.com/61477f2c24a826836f969afe/685d83a71452245cc1129791_4d770abfd83e276ec15315a2e06945bd_Clay2025_OperatingPrinciples.pdf.
  • Read about us in the NYT https://www.nytimes.com/2025/08/05/business/dealbook/clay-ai-marketing-fundraise.html, Forbes http://google.com/search?q=forbes+clay&rlz=1C5OZZY_enUS1155US1155&oq=forbes+clay&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIHCAEQABiABDIHCAIQABiABDIHCAMQABiABDIHCAQQABiABDIHCAUQABiABDIHCAYQABiABDIHCAcQABiABDIHCAgQABiABDIHCAkQABiABNIBBzkzM2owajSoAgOwAgHxBVAe8UAxJx_p&sourceid=chrome&ie=UTF-8, First Round Review https://review.firstround.com/podcast/inside-clays-unconventional-path-to-1-25b/, and more https://www.clay.com/press.

Hear from our employees directly on our Glassdoor https://www.glassdoor.com/Overview/Working-at-Clay-EI_IE9850794.11,15.htm page!

ABOUT THE TEAM

Clay's product is increasingly powered by AI agents — systems that research, enrich, and take action on behalf of our users, not just generate text. These aren't lightweight copilots layered onto an existing product; they're long-horizon agents built to take on the kind of multi-step, judgment-heavy work that skilled GTM teams spend real time on today. Several teams are working on different layers of this: agents that execute real go-to-market workflows end-to-end, and the shared platform (harness, memory, tools, retrieval, evals) that those agents run on.

This role is a shared entry point across those teams. Depending on your background and interests, you'll be matched to a specific team as you move through the process - but every team here is working on the same underlying problem: closing the gap between an agent that looks good in a demo and one that's dependable enough to run unattended in production.

ABOUT THE ROLE

You'll work closely with product, research-adjacent teammates, and other engineers to make sure agents aren't just capable, but reliable, steerable, and worth trusting with real work. That means the job isn't only about improving model behavior in isolation - it's about turning those improvements into measurable gains in task completion, reliability, and time saved for the people using them.

WHAT YOU'LL DO

Depending on the team, you might work on:

Agent products

  • Design and iterate on agent behavior across real GTM workflows. For example, sourcing a Total Addressable Market (TAM) list, which in practice means navigating ambiguous Ideal Customer Profile (ICP) definitions, reconciling conflicting signals across data sources, and making judgment calls that experienced analysts spend real time on.
  • Map manual, multi-step workflows that GTM teams do today and turn them into agent-driven flows that are as good as, or better than, a human doing it by hand.
  • Build and run evals that measure whether an agent actually completed the task correctly - not just whether the output looked plausible - and use them to catch regressions and failure modes.
  • Analyze real failures in production and systematically improve robustness.
  • Work with product to take agent flows from early prototype through closed beta and into general availability, and help define what "good" looks like for each one.

Agent platform & infrastructure

  • Build the core agent harness that other teams build on top of, including memory systems, tool infrastructure, and retrieval architecture
  • Improve agent performance through prompting strategies, tool-use design, and context construction
  • Design guardrails and safety checks so agents behave predictably in production
  • Build a cross-surface evals framework so every team building on the platform can measure quality, regressions, and performance the same way
  • Build feedback loops that turn real usage and production logs into better prompts, tools, and eval coverage over time
  • Support teams building their own forks or variants of the managed agent for their specific use case

WHAT YOU'LL BRING

  • Experience building or shipping production systems with LLMs or agents. This might look like multi-step agent orchestration, prompting and tool-use design, retrieval, structured extraction, or fine-tuning.
  • Strong backend fundamentals in APIs, databases, distributed systems.
  • Experience with model or agent evaluation: designing evals, measuring regressions, or turning fuzzy quality questions into measurable signals
  • A systems-and-outcomes mindset. You care about whether the product actually works for users, not just about model metrics in isolation
  • Comfort debugging messy, real-world failures and a bias toward shipping and iterating quickly in a space where best practices are still being figured out

NICE TO HAVES

  • Experience with agent frameworks, tool-calling systems, or retrieval architectures (vector search, hybrid search, RAG)
  • Experience building or maintaining eval/benchmark infrastructure for LLM-based systems, or running fine-tuning in production
  • Experience with GTM, sales, or marketing workflows (e.g. lead sourcing, enrichment, audience building)
  • Familiarity with Clay's stack: React, TypeScript, Python, AWS (Aurora/Postgres, ECS/Fargate, Lambda, OpenSearch, Clickhouse, Elasticache/Redis), Terraform, Datadog
  • A growth mindset - we're building a team that's curious, open-minded, and happy to invest in each other's learning, not just their own

Source: Claylabs careers (Ashby)

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