Software Engineer, Onboarding

Ramp
New York, NY
On-siteCareer-pivot friendly

Who this role is best for

Best suited to mid-level software engineers with experience in fast-paced startups and a passion for fintech or payments, particularly those comfortable with Python and AI applications.

Best fit for

  • Engineers who thrive in iterative problem-solving environments with high agency.
    — “Ability to thrive in a fast-paced, constantly improving, start-up environment
  • Candidates with experience scaling user onboarding systems in fintech.
    — “Own the customer journey from discovering and applying to Ramp
  • Developers who value pragmatism over idealism in technical solutions.
    — “Strong value of pragmatism over idealism in times of uncertainty

Things to consider

  • Requires working directly with multiple cross-functional stakeholders.
    — “work directly with stakeholders across sales, marketing, risk strategy

How to stand out

  • Highlight specific examples of automating operational workflows with AI.
    — “Scale the output of our application decisioning ops team through automation and AI assistance
  • Demonstrate experience with Python (Flask) and SQL in production.
    — “Experience with Python (Flask), SQL, and modern observability tooling
  • Showcase fintech or payments domain knowledge in your application.
    — “Fintech or payments experience (credit underwriting, risk, compliance)
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Mid

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Build scalable software for customer onboarding
  • Improve customer journey
  • Drive business outcomes
Typical background
2+ years of software development experience

Skills & requirements

Required

Software DevelopmentApplication DecisioningAutomationAI AssistanceMetric-driven Development

Preferred

Python (flask)SQLObservability ToolingFintech ExperienceAi/llms In Production

Stack & domain

Software DevelopmentPython (flask)SQLModern Observability ToolingAi/llmsFintechPaymentsCredit UnderwritingRiskComplianceProblem SolvingTeamworkAdaptabilityCuriosityPassionRisk Management

About the role

Original posting from Ramp via Ashby

ABOUT RAMP

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

The problems are high-stakes, data-dense, and unforgiving.

We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.

If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

ABOUT THE ROLE

The Onboarding team owns the product flows and platform that powers all new customer account creation at Ramp. This includes Ramp's application decisioning system that interfaces with our fraud, compliance, and credit underwriting models. As an engineer here, you’ll own workstreams that expand Ramp's total serviceable market and improve the end-to-end customer onboarding experience. You’ll partner with product, data, and design, and work directly with stakeholders across sales, marketing, risk strategy, operations, and finance to accelerate Ramp’s growth. This role offers the opportunity to have an outsized impact on Ramp’s overall growth trajectory.

WHAT YOU’LL DO

  • Build software to grow Ramp to its next millions of users
  • Scale the output of our application decisioning ops team through automation and AI assistance
  • Drive business outcomes through metric-driven software development
  • Own the customer journey from discovering and applying to Ramp through getting approved for and onboarding to the product

WHAT YOU NEED

  • Minimum of 2 years of experience in a software development role
  • Experience shipping fast, reliable applications using modern development tools and infrastructure
  • Ability to thrive in a fast-paced, constantly improving, start-up environment that focuses on solving problems with iterative technical solutions
  • Ability to improvise and develop creative solutions when common approaches fail. Strong value of pragmatism over idealism in times of uncertainty
  • Perpetual curiosity and passion for honing your craft

NICE-TO-HAVES

  • Experience with Python (Flask), SQL, and modern observability tooling
  • Experience with applying AI/LLMs in production use cases
  • Fintech or payments experience (credit underwriting, risk, compliance)
  • Exposure to AI- or rule-based automation systems

BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)

  • Flexible PTO
  • Unlimited AI token usage
  • Centralized home-office equipment ordering
  • Health and wellness stipend
  • Budget for intra-office travel
  • Weekly coffee stipend

UNITED STATES

  • 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
  • One Medical annual membership
  • 401(k), including employer match on contributions made while employed by Ramp
  • Fertility HRA (up to $10,000 per year)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
  • Pet insurance
  • In-office perks: lunch, snacks, drinks, and more
  • Relocation support to NYC or SF (as needed)

CANADA

  • Group medical, dental, and vision coverage through Sun Life
  • Life, AD&D, and disability coverage
  • Fertility drug coverage (up to $4,000 lifetime)
  • Group Retirement Plan with employer match (RRSP + DPSP)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
  • Employee Assistance Program and virtual care through Lumino Health

UNITED KINGDOM

  • Private medical insurance through Freedom Elite
  • Virtual GP and at-home care via eMed x Livi
  • Workplace pension through Penfold, with salary sacrifice option
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay

REFERRAL INSTRUCTIONS

If you are being referred for the role, please contact that person to apply on your behalf.

OTHER NOTICES

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.

Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Source: Ramp careers (Ashby)

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