Solution Consultant

Smartling
United States
On-siteCareer-pivot friendly

Who this role is best for

Strong fit for technical sales professionals who build customer relationships and drive adoption of SaaS solutions, with a preference for those based in California and experienced in website technologies and CMS systems.

Best fit for

  • Candidates with 3+ years in technical sales for SaaS or internet tech companies
    — “3+ years of technical sales within a SaaS or internet technology company”
  • Individuals who excel at translating customer needs into tailored demonstrations
    — “Create custom demonstrations based on customer needs”
  • Professionals with a background in project management and client relationship building
    — “Manage pilot implementations with proven project management skills”
  • Those who enjoy contributing to tools and processes while working remotely
    — “Freedom - we are remote-first”

Things to consider

  • Geographic restriction to California despite remote-first work arrangement
    — “We are only considering candidates based in California at this time”
  • Occasional travel required for client interactions in local markets
    — “occasional travel to local clients”

How to stand out

  • Highlight experience with SaaS solutions and API integrations in your resume
    — “Experience with databases and RESTful API integrations”
  • Showcase your history of contributing to process improvements and feature feedback
    — “Develop new tools and process improvements”
  • Demonstrate your ability to identify long-term client needs beyond initial pilots
    — “Work with clients to identify business needs beyond the initial pilot phase”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • support sales representatives to meet revenue goals
  • create custom demonstrations based on customer needs
Typical background
3+ years of technical sales within a SaaS or internet technology company

Skills & requirements

Required

Technical SalesSaasWebsite TechnologyCMS SystemsRestful API Integrations

Preferred

Mobile Application Development

Stack & domain

HTMLCSSJavaScriptXMLCMSRestful APIProblem-solvingCommunicationTranslationAI

About the role

Original posting from Smartling via Greenhouse

Overview 

Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global — ranked #3 on Fast Company's Most Innovative Companies list. We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform — and we're just getting started.

Smartling is seeking a talented, motivated and tech-savvy Solution Consultant (Sales Engineer) based in the Pacific time zone. This person would work as part of the Sales team to surpass our revenue goals by driving the successful adoption of Smartling solutions while building great customer relationships. In addition, the Solution Consultant would contribute to tools and process improvements, as well as play a key role in account management and overall customer satisfaction and growth.

You Will

Support Enterprise and Mid-Market Sales representatives to meet revenue goals

Create custom demonstrations based on customer needs

Demonstrate Smartling solutions

Manage pilot implementations with proven project management skills

Work with internal resources to solve customer issues

Build and sustain great customer relationships

Work with clients to identify business needs beyond the initial pilot phase

Provide customer support as needed

Develop new tools and process improvements

Contribute new feature requests and be a conduit for customer feedback

You Have

3+ years of technical sales within a SaaS or internet technology company

Comfortable with website technology, such as HTML/CSS, XML, JavaScript, etc

Proficient with CMS systems and website creation

Experience with databases and RESTful API integrations

Relevant work with SaaS/Hosted Solutions strongly preferred

Experience with mobile application development is a plus

Practiced Solution Selling or equivalent

You Will Enjoy

Freedom 🏡 - we are remote-first

Growth  - an opportunity to learn and advance your career

Wealth 💰 - we offer a competitive salary and 401(k) + company match

Wellness - health insurance; free medical plan for you and your family

Balance - flexible PTO + 11 holidays; generous parental leave

Culture 🤝- an energetic, value-driven, and fun culture and team spirit

Bonus - employee referral program and Apple equipment

We are only considering candidates based in the PT zone, as there will be occasional travel to local clients.

Smartling is proud to be an equal-opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.

We use E-verify platform for work authorization verification.

*To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction- and clutter-free) background.

The US national target pay range for this role is $170,000-$200,000, including variable component. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from amounts listed.

Source: Smartling careers (Greenhouse)

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